Shared Flashcard Set

Details

chap 11, 13 &14
chap 11, 13 &14
28
Management
Graduate
10/02/2013

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Cards

Term
CH 11
Leadership
Definition
Influencing, motivating, and enabling others to contribute toward effectiveness and success of the organizations of which they are members
Term
Shared Leadership
Definition
The view that leadership is broadly distributed rather then assigned to one person, such that people within the team and organization lead each other
Term
7 Traits/characteristics of leadership
Definition
-Emotional intelligence
-Integrity
-Drive
-Leadership motivation
-Self-confidence
-Intelligence
-Knowledge of the business
Term
5 Perspectives of Leadership
Definition
-Competency (trait)
-Behavioral (people & task oriented)
-Contingency (depends on situation)
-Transformational
-Implicit (romance)
Term
Path-Goal Leadership theory
Definition
A contingency theory of leadership based on the expectancy theory of motivation that relates several leadership styles to specific employee and situational contingencies
Term
Path-Goal Model (a contingency theory)
4 leadership behaviors/styles
2 contingencies*
Definition
-Directive (task oriented)
-Supportive (people oriented)
-Participative
-Achievement-oriented

*EE related: skills & experience
*Situation related: task structure and team dynamics

=Leadership effectiveness
Term
Leadership Substitutes
Definition
A theory identifying contingencies that either limit the leader's ability to influence subordinates (neutralizers) or make that particular leadership style unnecessary (substitutes)
Term
Transformational Leadership
Definition
A leadership perspective that explains how leaders change teams or organizations by creating, communicating and modeling a vision for the organization or work unit, and inspiring employees to strive for the vision. 1. Create a vision 2. communicate that vision 3. Model the vision 4. Build commitment to vision
Term
Transactional Leadership
Definition
Leadership that helps organizations achieve their current objectives more efficiently, such as linking job performance to valued rewards and ensuring that employees have the resources needed to get the job done
Term
Implicit Leadership Theory
Definition
A theory stating that people evaluate a leader's effectiveness in terms of how well that person fits preconceived beliefs about the features of behaviors of effective leaders (leadership Prototypes or mental models), and that they tend to inflate the influence of leaders on organizational events (romance perspective folks want to believe leaders make a difference so use fundamental attribution error/perception distortions to support this belief)
Term
CH 13
Organizational Culture
Definition
The values and assumptions SHARED within an organization
Term
Artifacts
4 Broad categories
Definition
The observable symbols and signs of an organization's culture.
-Org stories/legends
-Rituals/ceremonies
-Language
-Physical structures/symbols
Term
Rituals
Definition
The programmed routines of daily organizational life that dramatize the organization's culture
Term
Ceremonies
Definition
Planned displays of organizational culture, conducted specifically for the benefit of an audience
Term
Adaptive Culture
Definition
An organizational culture in which employees focus on the changing needs of custoemrs and other stakeholders, and support initiatives to keep pace with those changes
Term
Attraction-Selection-Attrition (ASA) Theory
Definition
Theory that orgs have a natural tendency to attract, select, and retain people with values and personality characteristics that are consistent with the org's character, resulting in a more homogeneous org and a stronger culture.
Term
Organizational Socialization
Definition
The process by which individuals learn the values, expected behaviors, and social knowledge necessary to assume their roles in the organization
3 Stages:
-Preemployment knowledge (outsider)
-Encounter with org
-Role mgmt (insider)
Term
Reality Shock
Definition
The stress that results when employees perceive discrepancies between their preemployment expectations and on-the-job reality
Term
Bicultural Audit
Definition
A process of diagnosing cultural relations between the companies and determining the extent to which cultural clashes will likely occur
Term
CH 14
Force field analysis
Definition
Kurt Lewin's model of system-wide change that helps change agents diagnose the forces that drive and restrain proposed org or systems change
Term
Unfreezing
Definition
the first part of the change process whereby that change agent produces disequilibrium between the driving and restraining forces
Term
Refreezing
Definition
The latter part of the change process in which systems and conditions are introduced that reinforce and maintain the desired behaviors
Term
Future Search
Definition
System-wide group sessions, usually lasting a few days, in which participants identify trends and identify ways to adapt to those changes
Term
Change Agent
Definition
Anyone who possesses enouth knowledge and power to guide and facilitate the change effort
Term
Action Research
Definition
A problem-focused change process that combines action orientation (changing attitudes and behavior) and research orientation (testing theory through data collection and analysis)
Term
Main reasons people resist change (restraining forces)
Definition
-higher costs or lower benefits
-fear of unknown results of change
-breaks established routines
-is incongruent w/org systems
-in incongruent wit team dynamics/norms
Term
Reducing restraining forces above
Definition
-communicate to EE what to expect from the change
-learning, teach EE valuable skills
-involve EE in the process
-help EE cope w/stress of change
-negotiate tradeoffs
-use coercion (as last resort)
Term
Lewis force field analysis change process has 3 stages
Definition
-Unfreezing
-Changing
-Refreezing
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