Shared Flashcard Set

Details

ch. 18 powerpoint
k
13
Marketing
Undergraduate 3
12/05/2008

Additional Marketing Flashcards

 


 

Cards

Term
Parts of Integrated marketing comm.
Definition
Definition, goal, role, benefits
Term

integrated mark. comm.

Definition

Definition
Coordination of promotional and other marketing efforts for maximum informational and persuasive impact on the target audience.
Term

Integrated mark. comm.

Role

Definition
A plan for optimal use of all four elements of the marketing mix
Term

Integrated mark. comm.

Goal

Definition
consistent message to consumers
Term

Integrated mark. comm.

Benefits

Definition
Long term relationships with customers and more efficient use of promotional resources.
Term

Scope of promotion (array of communication tools)

Definition

coupons

magazine ads

television ads

public relations

Free samples

Personal selling

Radio ads

Term
Key to effective communications #1
Definition
Sellers need to know what target audiences they wish to reach.
Term
Key to effective communciations #2
Definition
Sellers must be good at encoding messages that target audience can decode.
Term
Key to effective communications #3
Definition
Sellers must send messages through media that reach target audiences.
Term

key to effective communication #4

Definition
Sellers must develop feedback channels to assess audiences response
Term
Objectives of promotion
Definition

Create awareness

Stimulate demand

encourage product trial

identify prospects

retain loyal customers

Facilitate reseller support

combat competitive promtional efforts

reduce sales fluctuations

Term
Parts of promotion
Definition

Advertising (adds value to a product and enhances a brand image)

Personal selling (a paid personal form of comm. that seeks to inform customers and persuade them to purchase)

Public relations (A broad set of comm eforts used to createe and maintain favorable relations between firm and its publics)

Sales promotion (activity or material that acts as a direct inducement, offering added value or incentive for the product, to resellers, salespeople, or consumers.)

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