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CH14
leadership
27
Management
Undergraduate 3
04/12/2010

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Term
leadership
Definition
the process by which an individual exerts influence over other people and inspires, motivates, and directs their activitites to help achieve group or organizational goals
Term
leader
Definition
an individual who is able to exert influence over other people to help achieve group or organizational goals
Term
personal leadership style
Definition
the specific ways in which a manager chooses to influence other people--shapes the way that manager approaches planning, organizating, and controlling
Term
servant leader
Definition
a leader who has a strong desire to serve and work for the benefit of others
Term
legitimate power
Definition
the authority that a manager has by virtue of his or her position in an organization's hierarchy
Term
reward power
Definition
the ability of a manager to give or withhold tangible and intangible rewards
Term
coercive power
Definition
the ability of a manager to punish others
Term
expert power
Definition
power that is based on the special knowledge, skills, and expertise that a leader possesses
Term
referent power
Definition
power that comes from subordinates' and coworkers' respect, admiration, and loyalty
Term
empowerment
Definition
the expansion of employees' knowledge, tasks, and decision-making responsibilities
Term
intelligence
Definition
helps managers understand complex issues and solve problems
Term
knowledge and expertise
Definition
helps managers make good decisions and discover ways to increase efficiency and effectiveness
Term
dominance
Definition
helps managers influence their subordinates to achieve organizational goals
Term
self-confidence
Definition
contributes to managers; effectively influencing subordinaes and persisting when faced with obstacles or difficulties
Term
high energy
Definition
helps managers deal with the many demands they face
Term
tolerance for stress
Definition
helps managers deal with uncertainty and make difficult decisions
Term
integrity and honesty
Definition
helps managers behave ethically and earn their subordinates' trust and confidence
Term
maturity
Definition
helps managers avoid acting selfishly, control their feelings, and admit when they have made a mistake
Term
consideration
Definition
behavior indicating that a manager trusts, respects, and cares about subordinates
Term
initiating structure
Definition
behavior that managers engage in to nsure that work gets done, subordinates perform their jobs acceptably, and the organization is efficient and effective
Term
relationship-oriented leaders
Definition
leaders whose primary concern is to develop good relationships with thier subordinates and to be liked by them
Term
task-oriented leaders
Definition
leaders whose primary concern is to ensure that subordintaes perform at a high level
Term
leader-member relations
Definition
the extent to which followers like, trust, and are loyal to their leader; a determinant of how favorable a sittuation is for leading
Term
task structure
Definition
the extent to which the work to be performed is clear-cut so that a leader's subordinates know what needs to be accomplished and how to go about doing it' a determinant of how favorable a situation is for leading
Term
position power
Definition
the amount of legitimate, reward, and coercive power that a leader has by virtue of his or her position in an organization; a determinant of how favorable a situation is for leading
Term
path-goal theory
Definition
a contingency model of leadership proposing that leaders can motivate subordinates by identifying their desired outcomes, rewarding them for high performance and the attainment of work goals with these desired outcomes, and clarifying for them the paths leading to the attainment of work goals
Term
path-goal theory provides managers with three guidelines
Definition
1. find out what outcomes your subrodinates are tyeing to obtain from their jobs and the organization
2.reward subordinates for high performance and goal attainment with the outcomes they desire
3.clarigy the paths to goal attainment for subordinates, remove any obstacles to high performance, and express confiddence in subordinates' capabilities
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