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Ch 9: Managing Human Resources and Labor Management Issues
CH.9 vocab from Gitman's. The Future of Business; 6th Edition
13
Business
11th Grade
11/11/2009

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Term
Affirmative Action
Definition
Programs established by organizations to expand job opportunities for women and minors.
Term
Arbitration
Definition
Setting labor-management disputes through a third party. The decisions is final and binding.
Term
Collective Bargaining
Definition
Negotiating a labor agreement
Term
Contingent Worker
Definition
Person who prefers temporary employment, either part-time or full-time.
Term
Grievance
Definition
A formal complaint by a union worker that management has violated the contract.
Term
Human Resource Management
Definition
The process of hiring, developing, motivating, and evaluating employees to achieve organizational goals.
Term
Incentive Pay
Definition
Additional pay for attaining a specific goal.
Term
Job Analysis
Definition
A study of the tasks required to do a particular job well.
Term
Job Rotation
Definition
Reassignment of workers to several different jobs over time so that they can learn the basics of each job.
Term
Labor Union
Definition
An organization that represents workers in dealing with management.
Term
Mediation
Definition
Specialist that facilitates labor-management contract discussions and suggest compromises.
Term
Performance Appraisal
Definition
A comparison of actual performance with expected performance to assess an employee's contributions to the organization.
Term
Succession Planning
Definition
Examination of current employees to identify people who can fill vacancies and be promoted.
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