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| the process of hiring developing motivating, and evaluating employees to achieve organizational goals |
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| creating a strategy for meeting current and future human resource needs |
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| a study of the tasks required to do a particular job well |
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| the tasks and responsibilities of a job |
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| examination of current employees to identify people who can fill vacancies and be promoted |
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| person who prefers temporary employment, either part time or full time |
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| presenting an accurate and positive image of the firm to those being recruited |
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| the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job |
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| an in depth discussion of an applicants work experience, skills and abilities, education, and career interests. |
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| activities that provide learning situations in which an employee acquires additional knowledge or skills to increase job performance |
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| presentation to get the new employee ready to perform his or her job |
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| reassignment of workers to several different jobs over time so that they can learn the basics of each job |
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| a form of on the job training that combines specific job instruction with classroom instruction |
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| a form of on the job training in which a senior manager or other experienced employee provides job and career related enformation to a mentee |
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| a form of computer assisted off the job training |
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| a scaled down version or mock up of equipment,process, or work environment |
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| a comparison of actual performance with expected performance to assess an employees contributions to the organization |
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| additional pay for attaining a specific goal |
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| unemployment compensation |
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| government payment to unemployed former workers |
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| pay for lost work time due to employment related injuries |
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| an organization that represents workers in dealing with managment |
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| negotiating a labor agreement |
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| workers dont have to join a union but must pay union dues |
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| state law that an employee does not have to join a union |
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| workers do not have to join the union or pay union dues |
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| clause in a labor agreement that gives management the right to manage the business except as specified in the contract |
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| a formal complaint by a union worker that managementhas violated the contract |
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settling labor management disputes through a third party the decision is final and binding
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| Occupational safety and health administration (OSHA) |
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| sets workplace safety and health standards and assures compliance |
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| equal employment opportunity commission (EEOC) |
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| processes descrimination complaints, issues regulations regarding discrimination, and disseminates information |
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| the specific groups who have legal protection against employment discrimination, include woman, african americans, native americans, and others |
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| affirmative action programs |
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| programs established by organizations to expand job opportunities for women and minorities |
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| specialist that facilitates labor management contract discussions and suggests compromises |
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| a set of unique features of an organization that are perceived by customers and potential customers as significant and superior to the cometition |
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