Term
|
Definition
| (OB) the study of actions of people at work |
|
|
Term
| organizational citizenship |
|
Definition
| behavior that is not directly part of en employees formal job description |
|
|
Term
|
Definition
| valuative statements concerning objects, people, or events |
|
|
Term
| cognitive component of an attitude |
|
Definition
| the beliefs, opinions, knowledge, and information held by a person |
|
|
Term
| affective component of an attitude |
|
Definition
| the emotional, or feeling, segment of an attitude |
|
|
Term
| behavioral component of an attitude |
|
Definition
| an intention to behave in a certain way toward someone or something |
|
|
Term
|
Definition
| an incompatibility between two or more attitudes or between behavior and attitudes |
|
|
Term
| Myers-Briggs Type Indicator (MBTI) |
|
Definition
| a method of identifying personality types |
|
|
Term
|
Definition
| Five factor model of personality that includes extroversion, agreeableness, conscientiousness, emotional stability, and openness to experience |
|
|
Term
| emotional intelligence (EI) |
|
Definition
| an assortment of noncognitive skills, capabilities, and competencies that influences a persons ability to cope with environmental demands and pressures |
|
|
Term
|
Definition
| a personality attribute that measures the degree to which people believe that they are masters of their own fate |
|
|
Term
|
Definition
| a measure to the degree to which people are pragmatic, maintain emotional distance, and believe that ends justify means |
|
|
Term
|
Definition
| an individuals degree of like or dislike for himself |
|
|
Term
|
Definition
| a measure of an individuals ability to adjust his or her behavior to external, situational factors |
|
|
Term
|
Definition
| describes those individuals who are more prone to take actions to influence their environment |
|
|
Term
|
Definition
| the process of organizing and interpreting sensory impressions in order to give meaning to the environment |
|
|
Term
|
Definition
| a theory based on the promise that we judge people differently depending on the meaning we attribute to a give behavior |
|
|
Term
| fundamental attribution error |
|
Definition
| the tendency to underestimate the influence of external factors and overestimate the influence of internal or personal factors when making huge judgments about the behavior of others |
|
|
Term
|
Definition
| the tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors |
|
|
Term
|
Definition
| any relatively permanent change in behavior that occurs as a result of an experiment |
|
|
Term
|
Definition
| a behavioral theory that argues that voluntary or learned behavior is a function of its consequences |
|
|
Term
|
Definition
| the theory that people can learn through observation and direct experience |
|
|
Term
|
Definition
| the process of guiding an individuals learning through graduated steps |
|
|
Term
|
Definition
| two or more interacting and interdependent individuals who come together to achieve particular objectives |
|
|
Term
|
Definition
| a set of expected behavior patterns attributed to someone who occupies a given position in a social unit |
|
|
Term
|
Definition
| acceptable standards shared by the members of a group |
|
|
Term
|
Definition
| a prestige grading, position, or rank within a group |
|
|
Term
|
Definition
| the tendency of an individual in a group to decrease his or her effort because responsibility and individual achievement cannot be measure |
|
|
Term
|
Definition
| the degree to which members of a group are attracted to each other and share goals |
|
|
