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Ch.7 Exploring Business
Final Exam Ch:7-14
22
Business
Undergraduate 1
11/21/2009

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Cards

Term
Work Motivation
Definition
The Psychological force within people that arouses their interest, directs their attention, and causes them to persist to achieve their work goals.
Term
Maslow's needs hierarchy theory
Definition
A theory that specifies why and how people try to satisfy their needs through their behaviors at work.
Term
Self-Actualization
Definition
The desire for personal self-fulfillment; that is, a person's deisre to become the best he or she is capable of becoming.
Term
Expectancy Theory
Definition
A theory that argues that the motivation of employees depends upon whether or not they believe that performing at a high level wiill leat to the rewards they desire.
Term
Self-efficacy
Definition
The belief a person holds about his or her ability to succeed of a certain task or in a particular situation.
Term
Work Goal
Definition
Something specific an employee is trying to accomplish when doing a job.
Term
Goal-Setting Theory
Definition
A theory that suggests that if goals are to motivate employees, they should be specific, challenging, measurable, results oriented, and specify a timeframe for completion.
Term
Management by Objectives
Definition
A work-performance review system that involves setting specific and challenging goals and then reviewing emplyees progress towards achieving those goals.
Term
Stretch Goals
Definition
Highty ambitious goals put in place to motivate employees to perform at higher levels.
Term
Equity Theory
Definition
A theory that argues that employees will be motivated to achieve a goal only if they believe they will be rewarded equitably relative to their co-workers.
Term
Job-Enrichment Theory
Definition
A theory that argues that employess will be more motivated if they  have more control over the way they do their jobs.
Term
Job Enlargement
Definition
Motivating employess by expanding the range of tasks they do.
Term
Empowerment
Definition
Expanding employees' tasks and responsibilities to allow them more freedom and autonomy over the awy work is performed
Term
Self-Managed Teams
Definition
Groups of employees that are given the responsibility to supervise their own activities and to monitor the quality of the goods and services they provide.
Term
Group
Definition
A collection of people who follow similar work rules and norms and work towards a common, specific, and measurable goal.
Term
Team
Definition
A group of people who are jointly responsible for creating, managing, and changing work rules and norms to find better wats to achieve current and future goals.
Term
Functional Team
Definition
People grouped together by virtue or their expertise, typically, by departments.
Term
Cross-Functional Team
Definition
A group of people from a company's various functions who pool their talents to increase the organization's effieciency and effectiveness.
Term
Top Management Team
Definition
A group consisting of the top managers of a company's major functions or business units.
Term
Virtual Teams
Definition
Teams whose members are connected by email, the Internet, instant messaging, wireless laptops, and video teleconferencing.
Term
Organizational Conflict
Definition
The discord that ensues when stakeholders thwart each other's attempts to achieve their  goals and objectives.
Term
Negotiation and Bargaining
Definition
A technique managers use to increase the chances that conflicting parties will reach a compromise.
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