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| ability to understand computers and us them to their best advantage |
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| ability to gather, analyze, and use information for decision making and problem solving |
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| involves systematic gathering and processing of data to make it useful as information |
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| IT to collect, organize, and distribute data for us in decision making |
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| IT to collect, organize, and distribute data for us in decision making |
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| Management Information Systems |
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| meet the information needs of managers in making daily decisions |
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| identifying and taking action to resolve problems |
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| situation in which something is obviously wrong or has the potential to go wrong |
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| situation that offers the chance for a better future if the right steps are taken |
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| approaches problems in a rational and analytical fashion |
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| approaches problems in a flexible and spontaneous fashion |
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| Mulitdimensional Thinking |
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| ability to address many problems at once |
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| focuses on long-term objectives while being flexible in dealing with short-term problems |
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| ways individuals deal with information while making decisions |
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| straightforward and clear with respect to information needs |
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| applies a solution from past experience to a routine problem |
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| ambiguities and information defiencies |
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| occurs when an unexpected problem that can lead to disaster if not resolved quickly and appropriately |
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| complete info on possible action alteratives and their consequences |
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| lacks complete info but offers "probabilities" of the likely outcomes for possible action alternatives |
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| lacks so much info that it is difficult to assign probabilities to outcomes of alternatives |
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| begins with identification of a problem and ends with evaluation of implemented solutions |
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| comparing the costs and benefits of each potential course of action |
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| describes decision making with complete info |
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| chooses alternative giving absolute best solution to problem |
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| making decisions w/in constraints of limited info and alternatives |
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| Behavioral Decision Model |
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| decisions making w/ limited and bounded rationality |
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| chooses first satisfactory alternative that comes to one's attention |
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| failure to involve in a decision persons whoe support is needed to implement it |
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| test the ethics of a decision by exposing it to scrutiny through eyes of family, community members, and ethical role models |
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| strategies for simplifying decision making |
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| bases a decision on recent info or events |
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| bases a decision on similarity to other situations |
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| Anchoring and Adjustment Bias |
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| bases a decision on incremental adjustments from a prior decision point |
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| trying to solve a problem in the context in which it is perceived |
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| occurs when focusing only on info that confirms a decision already made |
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| continuation of a course of action even though it is not working |
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| generation of a novel idea or unique approach that solves a problem or crafts an opportunity |
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