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Ch 1 What is Organizational Behavior?
Organizational Behavior MGMT 3000 UVU
34
Management
Undergraduate 3
09/01/2015

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Term
manager
Definition

An individual who achieves

 

goals through other people.

Term
organization
Definition

A consciously

 

coordinated social unit, composed of 

 

two or more people, that functions on 

 

a relatively continuous basis to achieve 

 

a common goal or set of goals.

Term
planning
Definition

A process that includes

 

defining goals, establishing strategy, 

 

and developing plans to coordinate 

 

activities.

Term
organizing
Definition

Determining what tasks

 

are to be done, who is to do them, 

 

how the tasks are to be grouped, who 

 

reports to whom, and where decisions 

 

are to be made.

Term
leading
Definition

A function that includes

 

motivating employees, directing 

 

others, selecting the most effective 

 

communication channels, and 

 

resolving conflicts.

Term
controlling
Definition
Monitoring activities to

ensure they are being accomplished as

planned and correcting any significant

deviations.
Term
technical skills
Definition
The ability to apply

specialized knowledge or expertise.
Term
human skills
Definition
The ability to work

with, understand, and motivate other

people, both individually and in

groups.
Term
conceptual skills
Definition
The mental ability

to analyze and diagnose complex

situations.
Term
organizational behavior (OB)
Definition
A field

of study that investigates the impact

that individuals, groups, and structure

have on behavior within organizations,

for the purpose of applying such

knowledge toward improving an

organization’s effectiveness.
Term
systematic study
Definition
Looking at

relationships, attempting to attribute

causes and effects, and drawing

conclusions based on scientific

evidence.
Term
evidence-based management

(EBM)
Definition
The basing of managerial

decisions on the best available

scientific evidence.
Term
intuition
Definition
A gut feeling not necessarily

supported by research.
Term
psychology
Definition
The science that seeks

to measure, explain, and sometimes

change the behavior of humans and

other animals.
Term
social psychology
Definition
An area of

psychology that blends concepts

from psychology and sociology and

that focuses on the influence of people

on one another.
Term
sociology
Definition
The study of people in

relation to their social environment

or culture.
Term
anthropology
Definition
The study of societies

to learn about human beings and their

activities.
Term
contingency variables
Definition
Situational

factors: variables that moderate the

relationship between two or more

variables.
Term
workforce diversity
Definition
The concept that

organizations are becoming more

heterogeneous in terms of gender,

age, race, ethnicity, sexual orientation,

and inclusion of other diverse groups.
Term
positive organizational scholarship
Definition
An

area of OB research that concerns how

organizations develop human strength,

foster vitality and resilience, and

unlock potential.
Term
ethical dilemmas and ethical

choices
Definition
Situations in which

individuals are required to define right

and wrong conduct.
Term
model
Definition
An abstraction of reality.

A simplified representation of some

real-world phenomenon.
Term
input
Definition
Variables that lead to processes.
Term
processes
Definition
Actions that individuals,

groups, and organizations engage in

as a result of inputs and that lead to

certain outcomes.
Term
outcomes
Definition
Key factors that are

affected by some other variables.
Term
task performance
Definition
The combination of

effectiveness and efficiency at doing

your core job tasks.
Term
citizenship behavior
Definition
Discretionary

behavior that contributes to the

psychological and social environment

of the workplace.
Term
withdrawal behavior
Definition
The set of

actions employee take to separate

themselves from the organization.
Term
group cohesion
Definition
The extent to which

members of a group support and

validate one another while at work.
Term
group functioning
Definition
The quantity and

quality of a work group’s output.
Term
productivity
Definition
The combination of the

effectiveness and efficiency of an

organization.
Term
effectiveness
Definition
The degree to which

an organization meets the needs of its

clientele or customers.
Term
efficiency
Definition
The degree to which an

organization can achieve its ends at a

low cost.
Term
organizational survival
Definition
The degree to

which an organization is able to exist

and grow over the long term.
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