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Ch 13: Strategizing, Structuring, and Learning
Exam 2
27
Management
Undergraduate 4
06/05/2013

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Cards

Term
Integration-responsiveness framework
Definition
A framework of MNE management on how to simultaneously deal with two sets of pressures for global integration and local responsiveness.
Term
local responsiveness
Definition
The necessity to be responsive to different customer preferences around the world
Term
home replication strategy

(1 of 4 Strategic Choices)
Definition
A strategy that emphasizes the replication of home country-based competencies in foreign countries
Term
localization (multi-domestic) strategy

(2 of 4 Strategic Choices)
Definition
A strategy that focuses on a number of foreign countries/regions, each of which is regarded as a stand-alone local (domestic) market worthy of significant attention and adaptation
Term
global standardization strategy

(3 of 4 Strategic Choices)
Definition
A strategy that focuses on development and distribution of standardized products worldwide in order to reap the maximum benefits from low-cost advantages
Term
transnational strategy

(4 of 4 Strategic Choices)
Definition
A strategy that endeavors to be cost efficient, locally responsive, and learning driven simultaneously around the world
Term
Center of excellence
Definition
an MNE subsidiary explicitly recognized as a source of important capabilities, with the intention that these capabilities be leveraged by and/or disseminated to other subsidiaries
Term
worldwide (global) mandate
Definition
A charter to be responsible for one MNE function throughout the world
Term
international division

(1 of 4 Organizational Structure)
Definition
An organizational structure that is typically set up when firms initially expand abroad, often engaging in a home replication strategy
Term
geographic area structure

(2 of 4 Organizational Structure)
Definition
An org structure that organizes the MNE according to different geographic areas (countries and regions)
Term
global product division structure

(3 of 4 Organizational Structure)
Definition
An org structure that assigns global responsibilities to each product division
Term
global matrix

(4 of 4 Organizational Structure)
Definition
An organizational structure often used to alleviate the disadvantages associated with both geographic area and global product division structures, especially for MNEs adopting a transnational strategy
Term
Country (regional) manager
Definition
Manager of a geographic area either a country or a region
Term
Knowledge management
Definition
the structures, processes, and systems that actively develop, leverage, and transfer knowledge
Term
label knowledge
Definition
terms and jargons
Term
process knowledge
Definition
how things work
Term
skill knowledge
Definition
how to do things of value
Term
people knowledge
Definition
all the relational info
Term
explicit knowledge
Definition
is codifiable and can be written down and transferred with little loss of its richness
Term
tacit knowledge
Definition
non-codifiable and its acquisition and transfer require hands-on practice

hard to learn and transfer
strategically more important
Term
Global virtual team
Definition
a team whose members are physically dispersed in multiple locations in the world and operate on a virtual basis
Term
absorptive capacity
Definition
the ability to recognize the value of new info, assimilate it, and apply it
Term
social capital
Definition
the informal benefits individuals and organizations derive from their social structures and networks
Term
micro-macro link
Definition
the micro, informal interpersonal relationships among managers of various units that may greatly facilitate macro, inter-subsidiary cooperation among these units
Term
Deep smart
Definition
-potent form of expertise
-based on 1st hand life experiences
-providing insights drawn from tactic knowledge
Term
the differences between experts and novices
Definition
-experts recognize bear traps
make decisions swiftly
recognize content
extrapolate
make fine distinctions
know what they dont know and what rules dont apply
Term
recognize your knowledge gaps
Definition
-Knowledge outside your domain
-Unable to access tacit knowledge
-False knowledge due to ignorance
-False Knowledge due to overconfidence
-False Knowledge due to an old mental set
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