Term
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Definition
| the equipment and techniques used to manage and process information. (computers, phones) |
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Term
| cheif information officer (CIO) |
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Definition
| an executive with responsibility for managing all info resources in an organization |
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Term
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Definition
| a worker who developes or uses knowledge, contributing to and benefiting from info used to perform planning, acquiring, storing, programming, producing, distributing, marketing, or selling functions. |
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Term
| management information system (MIS) |
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Definition
| the methods and equipment that provide info about all aspects of a firms operations. (somethin like a business plan) |
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Term
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Definition
| an electronic filing system that collects and organizes data and info |
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Term
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Definition
| a group of 2 or more computer systems linked together by communications channels to share data and info |
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Term
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Definition
| a network that connects computers at one site, enabling the comp users to exchange data and share the use of hardware and software from a variety of computer manufacturers |
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Term
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Definition
| a network that connects comp at diff sites via telecomunications media such as phone lines, satellites, and microwaves. |
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Term
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Definition
| an internal, corporate-wide area nework that uses internet tech to connect comp and link employees in many locations and with diff types of comps |
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Term
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Definition
| a cusomizable internal web site that provides proprietary corporate info to a defined user group, such as employees, supply chain partners, or customers. |
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Term
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Definition
| sophisticated database applications that look for hidden patterns in a group of data to help track and predict future behavior |
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Term
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Definition
| a computer program that copies itself into other software and can spread to other computer systems |
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Term
| virtual private networks (VPNs) |
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Definition
| private corporate networks connected over a public network, such as the internet. VPNs include strong security measures to allow only authorized users to access the network. (bank accounts, social networking sites, business sites) |
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Term
| application service providers (ASPs) |
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Definition
| a service company that buys and maintains software on its servers and distributes it through high speed networks to subscribers, for a set period and price. |
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Term
| managed service providers (MSPs) |
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Definition
| next generation of ASPs, offering customization and expanding capabilities such as business processes and complete management of the network servers. |
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Term
| transaction processing system (TPS) |
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Definition
| an info system that handles the daily business operations of a firm. the system receives and organizes raw data from international and external sources for storage in a database using either batch or online processing |
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Term
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Definition
| a method of updating a database in which data are collected over some time period and processed together |
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Term
| online (real-time) processing |
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Definition
| a method of updating a database in which data are processed as they become available. |
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Term
| management support systems (MSSs) |
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Definition
| an info syst that uses the internal master database to perform high level analyses that help managers make better decisions. |
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Term
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Definition
| an info tech that combines many databases across a whole company into one central database that supports management decision making. |
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Term
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Definition
| special subset of a data warehouse that deals with a single area of data and is organized for quick analysis |
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Term
| decision support system (DSS) |
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Definition
| a management support syst that helps managers make decisions using interactive comp models that describe real world processes |
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Term
| executive information system (EIS) |
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Definition
| a management support syst that is customized for an individual executive, provides specific info for strategic decisions. |
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Term
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Definition
| a management support syst that gives managers advice similar to what they would get from a human consultant, it uses artificial intelligence to enable comp to reason and learn to solve problems in much the same way humans do |
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Term
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Definition
| an info system that uses info tech tools such as word processing syst, e-mail syst, cell phones, PDAs, pagers, and fax machines to improve communications throughout an org. |
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Term
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Definition
| the process of researching, gathering, organizing, and sharing an org's collective knowledge to improve productivity, foster innovation, and gain competitive advantage. |
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Term
| community of practice (CoP) |
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Definition
| a group of ppl who share a concern, problem, or passion about a topic, and who deepen their knowledge and expertise in this area by interacting on an ongoing basis. |
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