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ch.12
distributing and promoting products and services
25
Business
Undergraduate 1
11/18/2010

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Term
distributing (logistics)
Definition
effeciently managing the acquisition of raw materials to the factory and the movement of products form the producer to industrial users and consumers.
Term
manufacturer
Definition
a producer; an organization that converts raw materials to the factory and the movement of products from the producer to industrial users and consumers
Term
manufacturer
Definition
a producer; an organization that converts raw materials to finished products.
Term
distribution channel
Definition
the series of marketing entities through which goods and services pass on their way from producers to end users.
Term
marketing intermediaries
Definition
organizations that assist in moving goods and services from producers to end users
Term
agents
Definition
sales reps of manufacturers and wholesalers
Term
brokers
Definition
go betweens that bring buyers and sellers together
Term
industrial distributors
Definition
independant wholesalers that buy related product lines from many manufacturers and sell them to industrial users.
Term
breaking bulk
Definition
the process of breaking large shipment of similar product into smaller, more usable lots
Term
merchant wholesaler
Definition
an institution that buys goods from manufacturers (takes ownership) and resells them to businesses, gov agencies, other wholesalers, or retailers.
Term
manufacturers representatives (manufacturers agent)
Definition
salesppl who represent noncompeting manufacturers; function as independent agents rather than as salaried employees of the manufacturers.
Term
promotional mix
Definition
the combination of advertising, personal selling, sales promotion, and public relations used to promote a product.
Term
integrated marketing communications (IMC)
Definition
the careful coordination of all promotional activities-media advertising, sales promotion, personal selling, and public relations, as well as direct marketing, packaging, and other forms of promotion- to produce a consistent, unified message that is customer focussed.
Term
cost per thousand (CPM)
Definition
cost per thousand contacts is a term used in expressing advertising costs; refers to the cost of reaching 1,000 members of the target market.
Term
reach
Definition
the number of diff target consumers who are exposed to a commercial at least once during a specific period, usually four weeks.
Term
frequency
Definition
the # of times an individual is exposed to an advertising message
Term
audience selectivity
Definition
an advertising mediums ability to reach a percisely defined market.
Term
personal selling
Definition
a face to face sales presentation to a prospective customer
Term
sales prospects
Definition
the companies and ppl who are most likey to buy a sellers offerings
Term
point of purchase display (POP)
Definition
a strategically placed visual display or product display that informs potential customers abt a product or service.
Term
prospecting
Definition
the process of looking for sales prospects.
Term
qualifying questions
Definition
inquiries used by salespeople to separate prospects from those who do not have the potential to buy.
Term
sales promotions
Definition
marketing events or sales efforts-not including advertising, personal selling, and public relations- that stimulate buying
Term
public relations
Definition
any communication or activity designed to win goodwill or prestige for a company or person
Term
publicity
Definition
info abt a company or product that appears in the news media and is not directly paid for by the company.
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