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CH 1-5 "Understanding Human Communication"
SPCH 1311
26
Debate/Speech
Undergraduate 1
09/26/2011

Additional Debate/Speech Flashcards

 


 

Cards

Term

 

 

3 major factors to consider when defining communication.

Definition

-Human (meaning rests in people)

-Process (does not occur in isolation)

-Symbolic (arbitary, lies in the individual)

 

Term

 

 

Interpersonal Communication

Definition

 

 

Communication with oneself (daydreaming)

Term

 

 

Intrapersonal

Definition

 

 

 

Between two people (Dyadic)

Term

 

 

Small Group

Definition

 

 

 

Between 3 or more people

Term

 

 

Public

Definition

 

 

Group becomes too large for all members to contribute

Term

 

 

Functions of communication

Definition

-Physical Needs: necessary for physical health

-Identity Needs: only way we know who we are

-Social Needs: communication provides a vital link to others

-Practical Needs: serves important everday functions

Term

 

 

Transactional Model

Definition

Communication done with others

reflects fluid, simultaneous interaction of sending and receiving by communicators using feedback that can be observed and interpreted.

Term

 

 

Linear Model

Definition
(doing communication to another) consists of a sender encoding a message through channels, despite noise, that the receiver decodes with the help of fields of shared experiences or environment
Term

 

 

Communication Competence

Definition

-Ability to achieve one's goals in a manner that maintains or enhances the relationship

-Process through trial-and-error and observation

-Chooses from a repertoire of a wide range of behaviors and options; the communicator selects the most appropriate behavior with empathy and an appreciation of the other's perspective by constructing a variety of frameworks for viewing an issue

Term

 

 

Competence

Definition

-Motivation

-Tolerance for ambiguity

-Open-mindedness

-Knowledge

-Skill

Term

 

 

Misconceptions

Definition

-Does not require complete understanding, nor does it solve all problems.
-Neither good nor bad; this is because the meaning or interpretation rests in people, not words

-Is not simple, and more is not always better.

Term

 

 

Narratives

Definition

 

 

-Personal stories we and others create to make sense of our personal world

Term

 

 

Percerptual Tendencies

Definition

-Pay attention to negative

-Snap judegments

-Self-serving bias

-Cling to first inpressions

-Similar to us

Term

 

 

 Language Rules

 

Definition

-Phonological Rule: How they sound

-Syntactic Rule: Way symbols arranged

-Semantic Rule: Words mean in given context

-Pragmatice Rule: How people actually use language

Term

 

 

Attitude

Definition
Responsibility is accepted or rejected with "it" versus "I" statements, "you" versus "I" statements, "but" statements, or by asking a question rather than making a declaration.
Term

 

 

How we complicate language

Definition

-Relative words: gain meaning by comparison (few/some)

-Jargon: specialized vocabulary used to shorthabd for people with a common experience

-Slang: language belongs to co-culture

-Overly abstract language: speech that refers to events vaguely

 

Term

 

 

Emotive Language

Definition

 

 

Sounds descriptive but really describes a person's attitude

Term

 

 

Bad Listening Behaviors

Definition

-Pseudo-Listening: Pretending

-Selective Listening: Responding to parts we are only interested in

-Detensive: Taking innocent comments as personal attacks

-Ambushing: Listen carefully but only for attacks

-Insulated: Failure to hear what you don't want to hear

-Insensitive: Only focusing on the words

-Stage hogging

 

Term

 

 

Why?

Definition

-Message Overload

-Rapid thought

-Psychological noise

-Hearing problems

-Faulty Assumptions

-We believe talking is better

-Media Influences

Term

 

 

Content Oriented

Definition

 

 

Evaluate the quality of info you hear

-Good: when look at an idea from a variety of perspective

-Bad: takes more time and can be irritating

Term

 

 

People Oriented

Definition



Concerned with creating positive relationships

-Good: less judgemental and more supportive

-Bad: can easil be overwhelming

Term

 

 

Action Oriented

Definition



Concerned with task at hand

-Good: keeping things organized and concise

-Bad: minimizes social concerns

Term

 

 

Tone Oriented

Definition



Mostly concerned with efficiency

-Good: when immediate action is required

-Bad: can hamper thoughtful consideration

Term

 

 

Informative Listening

Definition

 

 

Understand what speaker is saying

Term

 

 

Critical Listening

Definition

 

-Listen for info before you evaluate

-Evidence sufficient

-Emotional appeal

 

 

Term

 

 

Supportive Listening

Definition

 

 

-Advising

-Judging

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