Term
|
Definition
A defect that will interfere with normal or reasonable foreseeable use, but will not cause a risk of damage or injury.
Source: The Certified Quality Technician Handbook, Second Edition |
|
|
Term
|
Definition
A departure of quality characteristic from its intended level or state that occurs with a severity sufficient to cause an associated product or service not to satisfy intended normal or reasonably foreseeable usage requirements.
Source: The Certified Quality Technician Handbook, Second Edition |
|
|
Term
|
Definition
The time that it takes to complete a process from beginning to end.
Source: The Certified Quality Technician Handbook, Second Edition |
|
|
Term
|
Definition
A person or organization requesting an audit.
Source: The Certified Quality Technician Handbook, Second Edition |
|
|
Term
|
Definition
The individual or organization being audited.
Source: The Certified Quality Technician Handbook, Second Edition |
|
|
Term
|
Definition
A problem-solving tool that teams use to generate as many ideas as possible related to a particular subject. Team members begin by offering all their ideas; the ideas are not discussed or reviewed until after the brainstorming session.
Source: The Certified Quality Technician Handbook, Second Edition |
|
|
