Term
| How should you make your case history? |
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Definition
| Conversational. Have dialogue, connection, and care |
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Term
The importance of interviewing and case history is...
-helps establish ___
-Sets patients & family members at ___
-Helps patients & family members feel good about ___ ___
-Conveys ___, confidence, & ___ |
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Definition
| rapport; ease; seeking help; professionalism; competence |
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Term
Importance of Case Hx & Interview:
-Helps us make decisions for ___ ___, methods, &
___
-Help us make decisions regarding patients’ abilities to ___
-Helps us make decisions regarding patient’s demeanor & reliability of ___
-Provides information not ___ |
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Definition
| test battery; sequence; communicate; responses; written |
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Term
Chief Concern:
-What are some common concerns we could see?
- ___ concerns?
-___ or ___ ears?
-When did you first ___ it?
-___?
-Getting worse or ___?
-___, intermittent? |
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Definition
| Hearing loss, tinnitus, ear pain (otalgia), drainage (otorrhea), dizziness; Multiple; One or both; notice; Severity; improving; Constant |
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Term
-Need to ask about any previous ___ ___
-What questions do you need to ask about this? |
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Definition
| hearing tests; When where, results, and recommendations |
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Term
| What do you need to know about family history of hearing loss? |
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Definition
| Who, type/severity, etiology, genetic syndromes, clusters of problems |
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Term
What you need to know about medications:
-List ___
-___ course
-___ treated
-Potential effects on ___ and/or ___. (Chemotherapeutic agents, amino-glycoside antibiotics, loop diuretics) |
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Definition
| dosages; Time; Conditions; hearing &/or balance |
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Term
Look for Speech Language Problems:
-Yes, no, unknown: ___, ___, ___, and ___. Ex: Limited ___, hoarseness, ____, articulation errors, etc.
-Normal then ___?
-Global ___?
-___ ___ disorders? |
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Definition
| STOP, LOOK, LISTEN, & ASK; vocabulary; hyper-nasality; deteriorated; delays; Autism spectrum |
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Term
Communication Style Goal: To get salient information efficiently:
-Be ___
-Demonstrate behaviors that communicate to patients & families that you are MOST interested in ___
-Be ___, professional, & ___
-___ communication speaks volumes
-Relax, we can ___ questions later
-Be ___ |
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Definition
| prepared; them; present; engaged; non-verbal; add; yourself |
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Term
Communicating with Individuals with Hearing Loss:
-___ patients
-Use ___-appropriate language
-Consider ___ to maximize visual cues
-Instruct while person is wearing ___ ___ or via ____
-Communicate ___-___ if appropriate; may need to limit ___ instructions |
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Definition
| Face; age; lighting; HA; headphones/ear inserts; non-verbally; verbal |
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Term
| Need to figure out how to make time productive with patients who are ___ and/or ___ |
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Definition
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Term
| What are 4 different case history forms? |
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Definition
| Adult case hx form (stach, clincial intro to audiology, 1998), Adult case hx form (Keys Clinic), Child case hx form (keys clinic), and CPC Case HX form |
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Term
6 interviewing tips:
-Arrive ___ & prepare; begin on time
-___ patients appropriately; Avoid using ___ names on anyone over 18
-___ yourself
-Use case history time ___ (Communicate so that others know that you ___ written responses)
-Use an appropriate ___ style and ____
-Listen & use appropriate ___ contact |
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Definition
| early; Greet; first; Introduce; wisely; read; vocal; speed; eye |
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