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cas100b quiz one
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52
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Undergraduate 3
02/24/2009

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Term
Small Group
Definition
3correct number so that each person can perceive all others are individuals but meet face to dace and share some identity or common purpose with common standards governing their activities.
Term
Primary Group
Definition
exists mainly to satisfy primary needs such as inclusion and affection ie. family
Term
Secondary Group
Definition
exists to satisfy secondary needs such as control and achievement
Term
Grouphate
Definition
the antipathy many people feel towards working in groups
caused by...
lack of training
bad experiences
conflict or lack of chemistry
Term
social loafing
Definition
dumping all the work on one person
Term
adhoc committee
Definition
made to complete a task and goes out of existence when the goal is met
Term
standing committee
Definition
given responsibility with many tasks and lasts indefinitely
Term
conference committee
Definition
representatives for two or more other groups meet to star for their group's interests
Term
Quality control circle
Definition
group of employees who gather to discuss and solver work related problems
Term
self- managed work
Definition
peers who determine their own work and procedures
Term
group formats
Definition
activity group
personal growth group
learning groups
problems solving groups
committees
Term
group formats
Definition
activity group
personal growth group
learning groups
problems solving groups
committees
Term
Interdependence
Definition
property of a system such that all parts are interrelated and affect each other as well as the whole system
Term
nonsummativity
Definition
the property of a system that the whole is not the sum of its parts, but may be greater or less then the sum
Term
systems theory
Definition
an entity made up of components in interdependent relationship to each other, requiring constant adaptation among its parts to maintain organic wholeness and balance
Term
input variable
Definition
components from which a small group is formed and uses it to do its work
Term
throughput variable
Definition
take one variable and transform it into final projects, what the group does, rules
Term
output variable
Definition
final product/ presentation
Term
Feedback
Definition
response to the output
Term
Open system
Definition
receive info and feedback from environment (all human systems)
Term
closed system
Definition
receive no feedback from environment
Term
Antecedent phase of group socialization
Definition
individual characteristics affect readiness to socialize
Term
anticipatory phase of group socialization
Definition
initial expectations
Term
encounter phase of group socialization
Definition
negotiate member group goals; expectations meet actual behaviors
Term
Assimilation phase of group socialization
Definition
have worked out a comfortable fit for the group
Term
exit phase of group socialization
Definition
group disbands or members leave and group adapts
Term
assigned group
Definition
someone chooses it for you
Term
ascribed group
Definition
you are born into it
Term
Formation phase of group development
Definition
primary tension- interpersonal and relational
ie will they like me? what will if be like?
Term
Production Phase
Definition
secondary tension- task related
Term
Tuckman's Model
Definition
Forming
Storming
Norming
Performing
Adjourning
Term
advantages
Definition
division of labor
enhanced commitment
more effective decision making
status affiliation
more skills high diversity
Term
disadvantages
Definition
time pressures
social pressures
pressure to conform
social loafing
group think- close to them won't disagree
egos and domination
personal agendas
Term
Group size
Definition
as size increases communication patterns undergo significant qualitative change
optimally within 3 to 12 people
Term
Transitions
Definition
movement and form connection and relations
internal summaries
internal previews
links are how everything works together
Term
Rules
Definition
formalized and usually written down
Term
Norms
Definition
informal and seldom written down, evolve over time
can be general or role-specific
Term
structuration
Definition
the concept that a group creates and continuously recreates itself through member's communicative behaviors; the groups communication both established and limits how the group develops
Term
structure
Definition
constraints define you ie economic class
Term
agency
Definition
something that does something; purpose fulfilled is soap scrub for dishes
Term
listening
Definition
receiving and interpreting oral and other signals from another person or source
good listeners...
pay attention to the context
pay attention to the feelings of speaker
help speaking clarify by asking question
important to interpret silence carefully
people-oriented
action- oriented
content-oriented
time-oriented
Term
audience analysis
Definition
attitudes?
previous knowledge
Personal features
Term
Communication model
Definition
in context there is a sender and a receiver who have experience which form ideas and meanings for both cognitive and emotional encoding through signs and symbols. These form a message which the other then uses the senses to decode and react and make their own meanings. Such psychological factors as beliefs, vocab, interests, goals, mood, self-concept etc. all influence encoding and decoding in both the sender and the receiver. Within context meanings always have a degree difference with the glossary of terms.
Term
Introduction
Definition
attention and interest
influence favorable views
clarify purpose or thesis
preview development of topic
Term
Conclusion
Definition
signal that the end is coming
summarize main ideas
make final appeal with the "clap line"
Term
Policy Model
Definition
social problem
policy solution
cost-benefit analysis
Term
parts of an oral citation
Definition
who when where
Term
nonverbal delivery behaviors
Definition
messages other than words to which listeners react
physical appearance
space and seating proximic
eye contact
facial expressions
movements
vocal cues
time cues
touch
Term
paralanguage
Definition
non verbal characteristics of voice and utterance such as pitch, rate, tone of voice, fluency, pauses, and variations in dialect
Term
back channel
Definition
non verbal vocalizations such as m-hmm that are uttered while another is speaking
Term
haptics
Definition
the study of perception of and use of touch
Term
extemporaneous speaking
Definition
keywords to speak from flexible and persuasive as opposed to
impromptu- on your feet
memorized- recital syndrome
manuscript- reading
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