Term
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Definition
| the involuntary, physiological process by which we percieve sounds |
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Term
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Definition
| the deliberate, phychological process by which we recieve, understand, and retain aural stimuli |
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Term
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Definition
| emptying one's mind of personal concerns and interfering emotions, and choosing to focus on the person and the here and now |
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Definition
| a chain-of-command transmission |
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Term
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Definition
| listening for enjoyment or relaxation |
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Term
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Definition
| listening to gain knowledge |
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Definition
| listening to evaluate the worth of a message |
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Term
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Definition
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Term
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Definition
| restating in your own words what another person has said |
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Term
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Definition
| a model of listening focusing on six skill areas or stages |
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Term
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Definition
| words that trigger emotional deafness, dropping listening efficency to zero |
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Term
| speech-thought diffrential |
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Definition
| the difference between speaking and thinking rates |
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Term
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Definition
| a postive or negative judgement |
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Definition
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Term
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Definition
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Definition
| a nonevaluative technique in which we ask for additional information |
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Term
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Definition
| a nonevalustaive response that uses restatement to check comprehension |
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Term
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Definition
| a nonevaluative reponse indicating that the reciever percieves a problem as important |
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Term
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Definition
| nonevaluative responses that convey our feelings about the nature of a situation |
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Term
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Definition
| reponses that place blame on another person |
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Term
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Definition
| the careful and delibrate process of message evaluation |
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Term
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Definition
| focused on emotions and connections |
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Term
| content-oriented listener |
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Definition
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Term
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Definition
| focused on task and outcomes |
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Term
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Definition
| focused on time limitations |
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Term
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Definition
| listening that focuses on what happens to people as they respond to each other |
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