Organizational Branding

Corporate Responsibility

A business behavior that is focused on building external strategic relationships.

Identifying the corporate responsibility goals and resulting behaviors used for future decision making in an element of the strategic planning process

Regulatory Environment

The set of taxes, rules, and laws or regulations that businesses must adhere to.

Sarbanes - Oxley Act

(SOX)

Change Management Theory

( Change Process Theory)

1. Unfreezing- creates motivation for change by identifying and communicating the need for change.
2. Moving- resistance is examined and managed and the organization is aligned with change.
3. Refreezing- Change becomes the new norm for the organization, the outcome is evaluated, and additional changes occur.

No Correlation

If the length of employment had nothing to do with absenteeism

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Positive Correlation

Tell HR that the opposite is true that the absentee rate is actually higher when employees have longer tenure with the company

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Negative Correlation

The shorter the length of time employed, the higher the absentee rate

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Environmental Scanning tools

• Statistical Models
• SWOT analysis
• PEST Analysis
• Porter's 5 Forces: new competitors, suppliers, buyers, alternative products available to consumers, and the type and level of competition in the industry.

PEST Analysis

Political - Economic - Social - Technological factors

Scans the external environment to identify opportunities and threat as part of the SWOT analysis.

SWOT analysis

Strengths - Weakness - Opportunities - Threats

Looks at the strengths, weaknesses, opportunities, and threats that are facing the organization. Strengths and weaknesses are internal factors that can be controlled by the organization; opportunities and threats are external factors that may impact an organizations plans

Whistle-Blower Protection

Sarbanes - Oxley Act requires broad protection for employees who initiate reports of what they reasonably believe are company actions in violation of SEC regulations or federal security laws

Corporate Governance

Refers to the various influences and processes that impact the way a corporation is managed and the relationship among its stakeholders, principally the shareholders, the board of directors, and management.

Ethics Officer

Facilitators charged with the responsibility to ensure that the organization adheres to the ethical standards set by the executive team.

Fiduciary Responsibility

The obligation to act in the best interest of the shareholders by making decisions that benefit the organization over the decision that benefits them personally

Common - Law Doctrines

the results of a legal decision made by judges in cases adjudicated over a period of centuries.

A number of doctrines have implications for employment relationships, the most common of which is the concept of employment-at-will

Quantitative Method

Emphasize objective measurement and the statistical, mathematical or numerical analysis of data collected through polls, questionnaire and surveys or by manipulating pre-existing statistical data using computational techniques.

Corporate Restructuring

Looks at individual units in the organization to reduce or eliminate redundancy or bureaucratic processes in order to reduce costs and increase production.

Forecasting

The process of making predictions of the future based on past and present data and most commonly by analysis's of trends

Retention

The ability of organizations to retain Its employees.
And please remaining at a company  By
Enhancing their job satisfaction and reduce the cost involved in hiring and training new staff.

Transition techniques for restructuring

Number ONE  joint venture To a more ventures being bound by a Contractual agreement Which establishes joint control.
Number TWO Divestitures
Number THREE Slump Sale Company sells or disposes of whole or substantially the whole of the undertaking for predetermined lump sum amount as scale consideration.
Number FOUR Strategic alliances
Number FIVE Equity carve out
Number SIX Franchising
Number SEVEN intellectual property rights.

Deming approach

Quality is defined by the consumer 14 point plan placed the burden of quality on management because they're able to control the  Systems in the organization

Competitive advantage

A condition or circumstances that put the company in a favorable or superior business position

Process flow mapping

Activities involved in defining what a business entity does who is responsible to what standard a business process can be determined

purpose is to assist organization in becoming more effective

Business case development

Business case is used to evaluate the possible consequences of taking or not taking a particular action.
Identifies what criteria will be used to determine success purposes I'll turn of ways to execute the action and describes possible risk that could Result from implementing or not implementing to proposal

Gap   Analysis's

Compares the objective to the current situation and results in a list of people, actions, or items needed to attain the objective

Mission statement

Defines the organization's reason for existence
a brief formal statement of the company's purpose

Enterprise risk management

A practice of forecasting possible risks to the organization and taking steps to mitigate their impact on operations
1st step identify risks conducting an audit her practiss to identify areas of potential loss

Vision statement

An inspirational description of what an organization would like to achieve or complish in the mid term or long term
What you want to be doing in a year or a decade

Retrenchment strategy

Turn around strategy
Occurs when organization spine that its current operations are not effective
Re sizing, layoffs, shutting down

Growth strategy

Focuses on growing and expanding
Focuses on hiring

Stability strategy

Status quo
Company's plans to stay in its current state
Stay the same, Work on retention

Job classification system

Job evaluation
Groups sets of jobs together ranking these groups according to how important they are to the company

Business continuity
Continuity of operations plan

Refers to plans created to move from the disaster recovery phase during which critical business functions are maintained but normal operations may not be taking place to pre emergency service operating levels.

cross functional stakeholders

A group made up of different functional areas within the company

Span of control

The number of employees that 1 manager can directly supervise

Uncertainty avoidance

Reflects the extent to which members of the  Society attempt to cope with anxiety by minimizing uncertainty

Human resources management

Comprehensive set of manager aerial activities and tasks concerned with developing and maintaining a qualified workforce human resources in ways that contribute to organizational effectiveness

Core values

Helps companies to determine if they are on the right path and fulfilling their goals by creating an unwavering  Guide

Scientific management

One of the earliest approaches to management was concerned with constructing individual jobs to maximize efficiency  And productivity.
Efficiency derived from experiments

Human relations era

Supplemented scientific management as the dominant approach to management during the 19 30s
Exploring the link between employee satisfaction well being and workplace productivity

Hawthorne studies

Instigated the human relations era
Investigations conducted by Elton Mayo and Fritz rothlisberger
Re focuses on managerial strategy with emphasis on the socio psychological aspects of human behavior in organizations

Personnel departments

Specialized organizational units for hiring and  Administering human resources, became popular during the 1930s and 1940s

Goals of human resource management

Facilitating  Organizationally competitiveness, enhancing productivity and quality complying with legal and social obligations and promoting individual growth and  Development

Human resource management system

Integrated and  Interrelated approach to managing human resources that fully recognizes they entered dependence among the various tasks and functions that must be performed

Drug free workplace act of 1988

Past to reduce the use of illegal drugs in the workplace

Purpose

Basic reason for existence

The WHY In business

Calculating ROI on training

ROI = results ÷ training cost

If ROI is greater than 1 then benefits were greater.

Mission

A statement of how a company intends to fulfill its purpose

Specifies the unique characteristics and strengths of an organization and Identifies the scope of business Operations

Diversity management

Places and much heavier emphasis on recognizing and appreciating differences among people at work and attempting to provide accommodations for those differences to  an extent that is feasible and possible

Multi cultural organization

One that has achieved high levels of diversity Can capitalize fully on the advantages of the diversity and has few  Diversity related problems

6 basic characteristics pluralism, full integration of informal networks, no gap full structural integration, absence of prejudice and discrimination, low conflict.

Who it  Administers the  PHR exam

Human resources certificate institute
HRCI

Job  Enrichment

Attempts to increase both the number of tasks a worker does and the control the worker has over the job
Increase the number of tasks and the control over the job a worker has

Job rotation

Involves systematically movie in please from one job to another

Firm level performance

An indication of a firm's chances  Of long term survival. Performance at this level generates profits for potential profit sharing and determines the company's stock price
Firm = solid & profitable = survival

Licensing

Involves one company granting It's permission to another company in a foreign country to manufacture or market its products in its local market

Exporting

making a product in the firms domestic marketplace and then selling it in another country.
includes goods and services.

The vocational rehabilitation act of 1973

Required study executive agencies and sub contractors of the federal government receiving more than $2500 a year from the government engage in it affirmative action for disabled individuals
Rehabilitation equals disability

Patriot act

Expanded the rights of the government or line force ment agencies to collect information and pursue potential terrorists

Passed after 9/11 to battle terrorism

Business Necessity

A practice that is important for the safe and efficient operation of the business

Organization's must be able to prove the practice - tied with BFOQ

Utility analysis's

The attempt to measure in more objective terms the impact on the effectiveness of HRM practices in terms of such metrics as a firm's financial performance
Labor costs and benefits

Quality

Total set of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs.

How product is a fish it

Productivity

An economic measure of efficiency that summarizes and reflects the value of the outputs created by an individual organization industry or economic system relative to the value of the inputs used to create them.
Efficiency equals productivity

Human resources

People and organization in plays to carry out various jobs tasks and functions in exchange for wages salary and other rewards

Workforce Or personnel of business organization

Business Management

&

Strategy

Using information about the organization and business environment to reinforce expectations, influence decision making and avoid risk.

Developing, Contributing, supporting mission, vision, values, and strategic goal.

EEO-1 Report

Categorizes your employees by job group and then by ethnicity, race & gender

MSDS (SDS)

A document providing safety-related information about a material used on the job

Material Safety Data Sheet

Change Process Theory

Describes 3 stages for change

1. Unfreezing- Motivation for change by identifying and communicating the need.
2. Moving- resistance is examined and managed and the organization is aligned with change
3. Refreezing- outcome evaluated, and additional changes occur to adjust outcomes desired.

I-9

Employees are required to complete I-9 within the first 3 days to establish identity or employment authorization.

Required to be kept for 3 years from the date of hire or 1 year after the date of termination.

Regulated by Immigration Reform and Control Act (IRCA) of 1986

Standard Operating Procedures

Tools used to capture processes that typically follow a sequence of events.

Helps reduce error, streamline processes, communicate employer expectations, and serve as an effective means of managing the knowledge of the organization.

Sole Proprietorship

The owner is a single (sole) person who is the final authority for all decisions in the business.

Profits earned belong to the owner and unlimited personal liability for all business decisions and activities.

1971

Griggs Vs. Duke Power

USSC: required employers to show that job requirements are related to the job.

Established that lack of intention to discriminate isn't a defense against claims of discriminations.

1931

Davis-Bacon Act

First federal legislation to regulate minimum wages.

Required construction contractors & subcontractors pay at least the prevailing wage for the local area which they're operating if they receive federal funds. Employers with federal construction contracts of $2,000 or more must adhere to the Davis-Bacon Act.

Weingarten Rights

The right of employees to have a representative of their choice present at meetings that may result in disciplinary action against the employees.

Organization Life Cycles

Startup- leaders struggle to obtain funding to survive, employees wear many hats.

Growth- Founder isn't able to manage alone fund are available, being successful, hiring.

Maturity- enough resource to provide standardized policies and procedures, retention goal.

Decline- inefficient, implement workforce reductions, closing facilities, cost-cutting measures.

HR Impact Model

4 categories of the HR Impact model affecting how an HRP may operate within the environment.

Catalyst- (HR) causing a change

Consultation- a conference or meeting at which opinions are exchanged.

Policies and Procedures- a plan of action adopted by organizations. Set the sequence of steps intended to achieve results.

Programs & Processes

Delphi Technique

Obtains input from a group of individuals who provide their expertise in succeeding rounds of questions about an issue or problem.

Results are collated, prioritized, and returned to the participants in the form of additional questions for further analysis until a consensus is reached.

Sherman Act

Stakeholders

Employees, the management hierarchy, the shareholders, and the community.

Who is a stakeholder:

Shareholders

Board of Directors

Management- CEO, CFO, COO

*Advance the contribution of the HR function toward achieving our goals.

Clayton Act

Limited the use of injunctions to break strikes; exempted unions from the Sherman act passed in 1914

3 levels of Control

Operational: processes an organization follows or the products an organization creates preliminary, concurrent, after the fact organizational the overall design and operating systems of the organization bureaucratic, clan

Strategic: How the total organizational relates to its operating environment.

Anti-Globalization Movement

A social movement critical of globalization of corporate capitalism.

Partnership

owned by 2 or more people who share final authority for all business decisions and are jointly liable for the actions of the business profits are split.

General Partnership- based on an agreement

limited partnership- involved only as investors

The joint venture- manage the specific project for the limited time frame.

Polygraph Protection Act of 1988

Prohibits, employers in the private sector from using polygraph tests in any employment decisions.

*does permit employers to use lie detector tests when a theft occurs

*Employees can refuse to take the polygraph without fear of retaliation.

Needs Analysis

Methods for obtaining the information necessary to make decisions that will best accomplish an organization's goals

Step 1: Describe the objective Step 2: Define the current situation Step 3: Conduct a gap analysis Step 4: Set priorities Step 5: Investigate and develop options Step 6: evaluate options and determine budget impact Step 7: Recommend solutions

Edgard Schein Theory

3 levels of culture

Artifacts, values, basic assumptions

A: symbols of culture in a physical and social work environment

V: Belief of what should be or should not be

BA: Deeply held beliefs the guiding behavior and tell members of an organization how to perceive and think