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Business Policy Chapter 1
Chapter 1
25
Management
Undergraduate 4
09/12/2012

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Cards

Term
Romantic View of Leadership
Definition
Situations in which the leader is the key force determining the organization's success-- or lack thereof
Term
External Control View of Leadership
Definition
Situations in which external forces-- where the leader has limited influence-- determine the organization's success
Term
Strategic Management
Definition
The analyses, decisions, and actions an organization undertakes in order to create and sustain competitive advantages
Term
Strategy
Definition
The ideas, decisions, and actions that enable a firm to succeed
Term
Competitive Advantage
Definition
A firm's resources and capabilities that enable it to overcome the competitive forces in its industry(ies)
Term
Operational Effectiveness
Definition
Performing similar activities better than rivals
Term
Stakeholders
Definition
Individuals, groups, and organizations who have a stake in the success of the organization, including owners (shareholders in a publicly held corporation), employees, customers, suppliers, and the community at large
Term
Effectiveness
Definition
Tailoring actions to the needs of an organization rather than wasting effort, or "doing the right thing."
Term
Efficiency
Definition
Performing actions at a low cost relative to a benchmark, or "doing things right."
Term
Ambidexterity
Definition
The challenge managers face of both aligning resources to take advantage of existing product markets as well as proactively exploring new opportunities
Term
Strategic Management Process
Definition
Strategy analysis, strategy formulation, and strategy implementation
Term
Intended Strategy
Definition
Strategy in which organizational decisions are determined only by analysis
Term
Realized Strategy
Definition
Strategy in which organizational decisions are determined by both analysis and unforeseen environmental developments, unanticipated resource constraints, and/or changes in managerial preferences
Term
Strategy Analysis
Definition
Study of firms' external and internal environments, and their fit with organizational vision and goals
Term
Strategy Formulation
Definition
Decisions made by firms regarding investments, commitments, and other aspects of operations that create and sustain competitive advantage
Term
Strategy Implementation
Definition
Actions made by firms that carry out the formulated strategy, including strategic controls, organizational design, and leadership
Term
Corporate Goverance
Definition
The relationship among various participants in determining the direction and performance of corporations. The primary participants are (1) the shareholders, (2) the management (led by the chief executive officer), and (3) the board of directors
Term
Stakeholder Management
Definition
A firm's strategy for recognizing and responding to the interests of all its salient stakeholders
Term
Crowd-sourcing
Definition
Practice wherein the Internet is used to tap a broad range of individuals and groups to generate ideas and solve problems
Term
Social Responsibility
Definition
The expectation that businesses or individuals will strive to improve the overall welfare of society
Term
Triple Bottom Line
Definition
Assessment of firm's financial, social, and environmental performance
Term
Hierarchy of Goals
Definition
Organizational goals ranging from, at the top, those that are less specific yet able to evoke powerful and compelling mental images, to, at the bottom, those that are more specific and measurable
Term
Vision
Definition
Organizational goal(s) that evoke(s) powerful and compelling mental images
Term
Mission Statement
Definition
A set of organizational goals that include both the purpose of the organization, its scope of operations, and the basis of its competitive advantage
Term
Strategic Objectives
Definition
A set of organizational goals that are used to operationalize the mission statement and that are specific and cover a well-defined time frame
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