Term
| What is a business model? |
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Definition
| Describes the logic of a company-how it operates and creates and captures value for stakeholders in a competitive marketplace. |
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Term
| Explain the four components of a business model. |
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Definition
| 1)A customer value proposition 2)A profit formula 3)Key resources 4)Key processes |
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Term
| Give and Explain examples of business models. |
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Definition
| 1)Low cost=lower cost to user, lower margins, must count on high volume for profit. 2)Differentiation=high value to user. Possible lower volume but higher margin. |
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Term
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Definition
| 1)Threat of new entrants 2)Bargaining power of suppliers 3)Threat of substitute products or services 4)Bargaining power of buyers 5)Rivalry amongst existing competitors |
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Term
| b. Be able to apply Porter’s theories to the company for which you currently work including how to use these theories to better position (gain more power) your company |
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Definition
| ex. Bargaining power of buyers using cash, checks or different charge cards forces us to offer rewards and perks. |
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Term
| Know how to explain vertical integration |
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Definition
| refers to the management control of varying aspects in the supply chain for output. ie. owning the steel mill that supplies steel to make the cars in your own facility. |
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Term
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Definition
| Corporate social responsibility model which states that every business decision affects a wide variety of people benefitting some and imposing costs on others. |
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Term
| Operations and Supply Management |
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Definition
| Design, operation and improvement of the systems that create and deliver the firms primary products and services. |
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Term
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Definition
| Efficient is doing something at the lower cost. Effective is doing the right things to create the most value for the company. |
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Term
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Definition
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Term
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Definition
| occurs when a firm seeks to match what a competitor is doing by adding new features,services or technologies to existing activities. . |
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Term
| Explain productivity measurements |
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Definition
| Outputs/Inputs A measure of how well resource are used. |
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Term
| Be able to explain/apply a efficiency vs. effectiveness tradeoff |
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Definition
| Occurs in the service industry whereas customers interfere with a business by asking questions, demanding service and even changing their minds which prohibits a business from being efficient. |
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Term
| Strategic vs tactical forecasts |
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Definition
| Strategic is used to set the strategy of how we will meet demand long term. Tactical is used to estimate demand in the relative short term/weeks or 6 months. |
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Term
| Dependent vs Independent Demand |
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Definition
| Dependent demand is the demand for a product that is caused directly by the demand of another. ie. the demand for bicycle tires is dependent upon the demand of bicycles in a manufacturing company. Independent demand is a demand for a product that is not related to the demand of another item. ie. the total number of total number of bicycles sold is not derived from other products. |
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Term
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Definition
- cyclical elements-ex. war, economic factors, elections, socialogical pressures.
- random variation-caused by chance events.
- auto correlation-denotes the persistance of an occurence
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Term
| Time series analysis-5 factors How to choose |
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Definition
- -time horizon to forecast
- -data availability
- -accuracy required
- -size of forecasting budget
- -availability of qualified personnel
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Term
| Linear Regression formula |
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Definition
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Term
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Definition
- simple-used to forecast demand and removes random fluctuations.
- weighted-allows a given "weight" to be included in the element so long as the sum = 1.
- exponential smoothing-used when the most recent data is more relavant than older.
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Term
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Definition
| -a tendency towards a demand based on historical data - |
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Term
- Data Set
- Elements
- Variables
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Definition
- -group of data used for a particular study
- -people, objects, events or other entities described in a data set
- -any characteristic of an element
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Term
| Time series vs. Cross sectional |
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Definition
=data collected over different time periods
=data collected at the same period or nearly same period of time. |
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Term
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Definition
is a set of all elements about which we wish to draw conclusions.
is a subset of the population. |
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Term
Descriptive statistics
statistical inferences
qualitative variables |
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Definition
=the science of describing the important aspects of a set of measurements.
=the science of using a sample of measurements to make generalizations about the important aspects of a population of measurements.
=category variables that simply record the categories that data fall into. |
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Term
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Definition
| =the overall strategy of a company |
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Term
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Definition
Price=what do we charge
Product=what do we make/provide service
Place=how do deliver the product/service. Promotion=communication of our product/service |
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Term
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Definition
| is used to decide what is most desired by a customer and providing this for them. |
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Term
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Definition
geographic=where they live
demographic=age, gender, income psychographic=lifestyle, self concept, self values geodemographic=urban, affluent retirees, exurban,
Benefits= convenience, economy, prestige
Behavioral= occasion, loyalty |
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Term
| Segmentation attractiveness |
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Definition
| refers to answering the question of is the market worth pursuing. Is it profitable, identifiable, reachable and responsive? |
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Term
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Definition
value proposition=unique value that product/service provides that its competitors don't
salient attributes=Aspect of a product by which the consumer tends to judge a product.
symbols=many times it is the trademark or branding power that is unique.
competition=marketers use distinguishing verbage/symbols to differentiate themselves from their competitors in the marketplace |
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Term
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Definition
| =displays in 2 or more dimensions the position of products or brands in the consumers mind |
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Term
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Definition
competition=who are they and how many will help determine price
cost=how to stay profitable throughout differing levels of demand
company objectives=goals of company
customers=who are they and what do they value
channel members=manufacturers, wholesalers and retailers |
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Term
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Definition
| as price goes down, demand goes up |
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Term
| price elasticity of demand |
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Definition
| determines how sensitive demand is relative to price increases |
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Term
| formula for price elasticity |
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Definition
| % change in quantity demanded / % change in price |
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Term
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Definition
examine relationship between cost, price, revenue and profit among varying degrees of production and sales. Calculate=fixed costs/contributions per unit (price - variable cost)
A formula for Break =Even : Fixed Costs / Price – Variable Costs [Break-Even = Fixed Cost / GPM]
For Example: Sales Price per unit = $100 Variable Unit Costs = $60 (COGS) Gross Profit Margin = $40 Fixed Cost = $100,000
Break-Even = Fixed Costs / (Price – Variable Costs)
Break-Even = $100,000 / ($100 - $60 per unit)
Break Even = $100,000 / $40 per unit
Break Even = 2500 units |
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Term
variable costs
fixed costs |
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Definition
are costs that vary with production such as labor and materials.
remain a constant no matter how many units are produced such as rent, insurance and depreciation of equipment. |
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Term
monopoly
oligopoly
monopolistic competition
pure competition |
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Definition
monopoly=one firm controls the market=less price competition=ex. power company
oligopoly=a small amt of firms control the market=price competition is usually reactionary to competitors=ex. airlines
monopolistic competition=many firms selling differentiated products @ different prices=differentiation more prevalant=watch makers
pure competition=many firms selling commodities for the same prices=very aggressive pricing but through differentiation a company can avoid errosion=farmers |
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Term
| factors that influence price elasticity of demand |
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Definition
income effect=as our income goes up we tend to buy more higher priced items
substitution effect=how easy is it for a consumer to replace their focal brand.
cross price elasticity=refers to change in elasticity of complementary products |
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Term
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Definition
| measures how well a business is using its resources |
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Term
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Definition
| expresses how a business is matching its resources with the opportunities in the external environment. |
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Term
| Core Capabilities/Companies |
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Definition
| describe skills that differentiate a company from its competitors |
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Term
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Definition
| describe the item that differentiates the product from it's competitors. |
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Term
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Definition
| are screening criteria that a firm would use to decide if their products are candidates for purchase |
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Term
- seasonality
- cyclical
- random
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Definition
- good example is snowblowers
- good example is inferior goods during a recession
- good example is ...random
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