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Business Law
Chapter 33 -- Consumer Protection
6
Law
Undergraduate 2
11/02/2010

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Term
Definition of consumer
Definition
Courts have held that a collector paying nearly $100,000 for jade art objects, a glass manufacturer purchasing 3 million gallons of diesel oil fuel, and the city of Boston purchasing insurance are all consumers for purposes of statutory protections
Term
Two common threads of consumer protection statutes:
Definition
1. They provide faster remedies for consumers
2. The harms addressed by the statutes tend to affect the public generally and involve more than just one contract or even one seller
Term
Burdens in a case involving a violation of a consumer protection statute
Definition
The consumer has the burden of proving that the statutory definition of consumer has been satisfied.

The business accused then has the burden of showing that the statute does not apply, as well as establishing exceptions and exemptions.
Term
Who is liable for violations of consumer protection statutes?
Definition
Persons or enterprises that regularly enter into the type of transaction in which the injured consumer was involved
Term
True or false: consumer protection statutes require proof of intent.
Definition
False
Term
Punitive damages
Definition
Additional damages beyond compensatory damages and may be a percentage of the company's net worth
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