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bus237 Chapter 9
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16
Business
Undergraduate 1
04/13/2012

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Term
IT architecture
Definition
Conceptual model of the interaction of technology and people within organization
Term
Organizational Information System
Definition
An interaction between people, technology and rules within a business
Term
IT Alignment
Definition
Process of matching organizational objectives with IT architecture

Measured as the degree to which the IT department's missions, objectives and plans overlapped with the overall business missions, objectives and plans
Term
Importance of IT Alignment
Definition
Ongoing - fitting IT architecture to business objectives is a continuous challenge

Necessary to achieve biggest profits for the IT investments

IT can be bottleneck if it is not managed properly
Term
Enterprise Architect
Definition
Job is to create a blueprint of an organization's information systems and the management of these systems
Term
External Factors to disruptions in business practices
Definition
Globalization
- Heightened Competitveness
= Cost structures
= Customer Expectations
= Shortened Product/Service/Process Life Cycles
- Nature of work
= Knowledge-intensive
= Specialized and broad
= Virtual work
- Heightened Threat Incidences
Term
Internal Factors of disruptions in IT services and practices
Definition
- Declines in IT cost structures
- Increase in numbers of IT products and services
- IT enabled Business Solutions [IT App and Business Processes]
- IT management changes and turnover
- Functional business units tend to become like 'silos'
- Each silo has its own business objective that many not match with another silo
- Political and organizational realities
Term
Architect's Key challenge
Definition
Must balance three different objectives that may have complementary or complementary or competing objectives
1. Business Strategies: alignment with business strategy
2. Operations: Increase efficiency of business processes
3. Platforms: requirement for linking departments and outside organizations through IT
Term
The Zachman Framework
Definition
Provides an overview of the set of activities and important to the organization across the entire organizational structure

2 dimensions:
1. 6 reasons for communication (5 W's and 1 H)
2. Stakeholders' group
Term
IS Governance
Definition
Requires those responsible (executives + IS officers) to make sure that the oranization uses required IS while extracting the most from them

To improve the benefits of an organization's IT investment over time
- IS reporting structures
- Review processes
- Improve quality
- Reduce service costs and delivery time
- Reduce IT risks
- Support business processes better
Term
Structure for IS Governance
Definition
1. Centralization
- MIS staff reports to central unit
- Corporate standards - setting is easier
- Econimes of scale
- Quicker response to routine business needs

2. Decentralization
- MIS staff reports to functional business unit
- Challenging to follow corporate standards
- Diseconomies of scale
- Quicker response to non-routine business needs
Term
IS audit
Definition
Examination and verification of a company's procedure to collect, store, process and retrieve information
- audit includes organization's IS policies and procedures
Term
Budget Measures Act (Canada)
Definition
Its regulations increase the level of responsibility and accountability of execs of publicly helf Canadian companies traded on TSX
Term
Sarbanes-Oxley Act (US)
Definition
Governs the reporting requirements of publicly held companies

To prevent corporate frauds
Term
Green IT
Definition
means using IT resources to better support the triple bottom line for organizations
-TBL - concept that expands the notion of traditional financial reports to take into account ecological and social performance
Term
Role of Green IT
Definition
Considers the effects of choices on people and the environment
- Primary goals:
1. Improve energy efficiency
2. Promote recycling
3. Reduce use of hazardous materials
4. Promote sustainability
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