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| beliefs about what is right or wrong and good or bad in actions that affect others. |
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| behavior conforming to generally accepted social norms concerning beneficial and harmful actions. |
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| behavior that does not conform to generally accepted social norms concerning beneficial and harmful actions. |
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| ethical or unethical behavior behaviors by employees in the context of their jobs. |
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| standards of behavior that guide individual managers in their work. |
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| the attempt of a business to balance its commitments to groups and individuals in its environment, including customers, other businesses, employees, investors, and local communities. |
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| Organizational Stakeholders |
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| those groups, individuals, and organizations that are directly affected by the practices of an organization and who therefore have a stake in its performances. |
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| using advertising to project a green image without adopting substantive environmentally friendly changes. |
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| form of social activism dedicated to protecting the rights of consumers in their dealings with businesses. |
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| illegal agreement between two or more companies to commit a wrongful act. |
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| the marketing of environmentally friendly goods. |
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| employee who detects and tries to put an end to a company's unethical, illegal, or socially irresponsible actions by publicizing them. |
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| illegal practice of using special knowledge about a firm for profit or gain. |
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| approach to social responsibility that involves doing as little as possible and may involve attempts to cover up violations. |
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| approach to social responsibility by which a company meets only minimum legal requirements in its commitments to groups and individuals in its social environment. |
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| approach to social responsibility by which a company exceeds legal minimums in its commitments to groups and individuals. |
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| approach to social responsibility by which a company actively seeks opportunities to contribute to the well-being of groups and individuals in its social environment. |
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| systematic analysis of a firm's success in using funds earmarked for meeting its social responsibility goals. |
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