Term
| Competitor Intelligence (CI) is a tool that can provide management with "early warnings" about both threats and opportunities. |
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Definition
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Term
| Emerging sociocultural changes in the environment include |
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Definition
| the increasing educational attainment of women in the past decade. |
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Term
| Reintermediation is responsible for an overall reduction in business opportunities. |
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Definition
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Term
End users are:
a. the final consumers in a distribution channel.
b. usually the C in B2C.
c. likely to have greater bargaining power because of the Internet.
d. all of the above. |
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Term
| The same environmental trend can often have very different effects on firms within the same industry. |
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Term
| In most industries, new entrants will be a bigger threat because the Internet lowers entry barriers. |
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Definition
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Term
Supplier power has increased because of the Internet for all of the following reasons except:
a. the growth of new Web-based businesses has created more outlets for suppliers to see to.
b. some suppliers have created Web-based purchasing systems that encourage switching.
c. the process of disintermediation makes it possible for some suppliers to reach end users directly.
d. software that links buyers to a supplier's website has created rapid, low-cost order capabilities. |
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Definition
| b. some suppliers have created Web-based purchasing systems that encourage switching. |
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Term
Exit barriers arise from:
a. specialized assets with no alternative use.
b. governmental and social pressures.
c. strategic interrelationships with other business units within the same company.
d. all of the above. |
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Definition
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Term
| To illustrate interrelationships among different segments of the general environment: The persistence of large U.S. trade deficits (__________) has led to greater demand for protectionist measures, such as trade barriers and quotas (__________). These measures lead to higher prices for U.S. consumers and fuel inflation (__________). |
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Definition
| macroeconomic, political/legal, macroeconomic |
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Term
| Rivalry is most intense when there are high exit barriers and high industry growth. |
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Definition
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Term
| Which is considered a force in the "Five Forces model"? |
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Definition
| Rivalry among competing firms. |
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Term
| Buyer power will be greater when |
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Definition
| it is concentrated or purchases large volumes relative to seller sales. |
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Term
| A major sociocultural trend in the United States is the increased educational attainment by women. |
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Definition
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Term
| The more attractive the price/performance ratio of substitute products, the more tightly it constrains an industry's ability to charge high prices. |
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Definition
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Term
| Scanning the general environment would identify information on |
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Definition
| The aging population and ethnic shifts. |
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Term
All of the following are important elements of the political/legal segment of the general environment except:
a. the deregulation of utilities.
b. The Americans with Disabilities Act (ADA).
c. the increased use of Internet technology.
d. increases in the federally mandated minimum wage. |
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Definition
| the increased use of Internet technology |
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Term
| ecause of the Internet and digital technologies, it is very difficult for suppliers to create purchasing techniques that lower switching costs. |
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Definition
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Term
| An end user's switching costs are potentially much higher because of the Internet |
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Definition
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Term
| Because the Internet lowers barriers to entry in most industries, it |
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Definition
| increases the threat of new entrants. |
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Term
| The use of the strategic groups concept is generally not helpful in charting the future directions of firms' strategies. |
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Definition
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