The _________-_________ perspective sees a role as the set of expectations that society places on a client

Structural- functional perspective

____________ __________: view a role as something that is constantly negotiated between individuals

Interactionist perspective

_______ ________: lack of clarity of a role

Role ambiguity

_________ _____________: the role is carried out in an expected way

Role complementarity

____ ________________: the role expectations of others differs from own

Role discomplementarity

____ ____________: when two or more individuals switch roles

Role reversal

____ ________: incompatible or conflicting expectations

Role conflict

____-________: client may not be consciously aware of his or her culture, race, or ethnicity and how it may affect his or her life

Pre-encounter

_______: a client has an encounter that provokes thought about the role of cultural, racial, and ethnic identification in their life. Could be a negative or positive experience. For minorities it's often negative as they experience discrimination

Encounter

_______-________: after an encounter that forces a client to confront cultural, racial, and ethnic identity, a period of exploration follows

Immersion-emersion

______  __________ refers to an individual's pattern of physical and emotional arousal toward others

Sexual orientation

_______ __________: the knowledge of oneself as being male or female

Gender identity

The _______ ____________ consists of society's beliefs, customs, practices, and behaviors

Social environment

_______ _________ indicates that there is a reciprocal relationship between a client and his or her environment and a continuous adaptation of both the client and environment to each other

Systems theory

________: the learned behavioral traits that are manifested and shared by members of a group.

Culture

_________ cultures emphasize personal achievement regardless of the group goals, resulting in a strong sense of competition

Individualistic

___________ cultures emphasize family and group goals above individual needs or desires

Collectivist

A ___________ is an international system whose component parts have constantly shifting boundaries and varying degrees of resistance to change

family

What theory searches for the causes of behavior, not in the individual alone, but in the interactions among members of the group

Family Systems theory

Families must fulfill a variety of functions for each member, both ____ and _______  if each member is to grow and develop

Collectively/ individually

Families strive for a sense of _________

Homeostasis

The concept of rationality refers to.....

The ability of the family system to accomplish the same goals through different routes

The concept of ________ describes how families organize themselves into various subsystems

Hierarchies

_______ influence the movement of people and the flow of information into and out of the system

Boundaries

The concept of _______ is important because family members are mutually influenced by each other

Interdependence

what are Diagrams of family relationships beyond a family tree allowing a social worker and client to visuaize hereditary patterns and psychological factors

Genograms

An important aspect of systems theory is the concept that when one thing changes within a system the _______ ________ is affected

Whole system

What are genograms

Diagrams of family relationships beyond a family tree allowing a social worker and client to visualize hereditary patterns and psychological factors

_______ & ________ can help to understand system dynamics

Decimals and genograms

Understanding __________-___-___________ is essential to identifying barriers or opportunities for change

Person in environment

Uses up its energy and dies

Define: closed system

Define: differentiation

Becoming specialized in structure and function

Define: entropy

Closed, disorganized, stagnant; using up available energy

Define: equifinality

Arriving at the same end from different beginnings

Define: homeostasis

Steady state

Define: input

Obtaining resources from the environment that are necessary to attain the goals of the system

Define: negative entropy

Exchange of energy and resources between systems that promote growth and transformation

Define: open system

system with cross-boundary exchange

Define: subsystem

a major component of a system made up of two or more interdependent components that interact in order to attain their own purpose and the purpose of the system in which they are embedded

Define: suprasystem

An entity that is served by a number of component systems organized in interacting relationships

Define: throughput

Energy that is integrated into the system so it can be used by the system to accomplish its goals

What are collateral sources?

Family, friends, and other agencies

What is the method for using multiple information sources?

Triangulation

A social worker should first determine if client actions are due to a _________ or _________ ______ issue before attributing them to psychological factors

Medical or substance abuse

The _______ ___________ ___________ is a 21 item test, presented in multiple choice formats, that assesses the presence and degree of depression in adolescents and adults

Beck Depression Inventory

The ________ _____________ ____________ ___________ is an objective verbal inventory designed as a personality test for assessment of psychopathology consisting of 550 statements, 16 of which are repeated

The Minnesota Multiphase Personality  Inventory

The _______-_________ __________ ___________ is a forced-choice, self-employed inventory that attempts to classify individuals along four theoretically independent dimensions.

Myers-Briggs Type Indicator

During the  _________ __________ _________ client responses to inkblots are used to assess perceptual reactions and other psychological functioning. It is one of the most widely used projective tests.

Rorschach Inkblot Test

The ________-__________ _____________ ________ is designed for the testing of cognitive abilities. It provides verbal, performance, and full scale scores for children and adults

Stanford-Binet intelligence scale

The _____ ___  ___ consists of a series of pictures of ambiguous scenes. Clients are asked to make up stories or fantasies concerning what is happening, has happened, & is going to happen in the scenes, along with a description of thoughts and feels

Thematic Apperception Test

The _______ ________ _______ is designed as a measure of a child's intellectual and cognitive ability. It has 4 index scales and a full scale score

Wechsler intelligence scale

_____ is the capacity to cope with difficulties, to maintain functioning under stress, to return to equilibrium in the face of significant trauma, to use external challenges to promote growth, and to be resilient by using social
Supports

Strength

An effective continuum of care features successful transfer of clients between ________ of ______,

Levels of care

______ _______ is a method of working with two or more people for personal growth, the enhancement of social functioning and/or for the achievement of socially desirable goals

Group work

This model provides the most comprehensive explanation for the complex nature of substance abuse disorders. It incorporates hereditary predisposition, emotional and psychological problems, social influences, and environmental problems

Biopsychosocial model

What model says: addiction is considered a chronic, progressive, relapsing, and potentially fatal medical disease

Medical model

What substance abuse model states that substance abuse is  inherited vulnerability to addiction, particularly alcoholism

Genetic causes

which Substance abuse model states: substances act on parts of the brain that reinforce continued use by producing pleasurable feelings

Brain reward mechanisms

Which substance abuse model states: habitual use of substances alters brain chemistry and continued use of substances is required to avoid feelings of discomfort from a brain imbalance

Altered brain chemistry

Which substance abuse model states: substances relieve symptoms of a psychiatric disorder and continued use is reinforced by relief of symptoms

Self-medication model

Which substance abuse model states: explanation for substance abuse can be found in family & environmental factors such as behaviors shaped by family & peers, personality factors, physical & sexual abuse, disorganized communities, & school factors

Family and environmental model

Substance abuse model: drug use is learned and reinforced by others. A user shares the same values and activities of those who use.

Social model

What are the 3 goals of substance abuse treatment?

1. Abstinence from substances 2. Maximizing life functioning 3. Preventing or reducing the frequency and severity of relapse

The ______ _______ _______ refers to any program, policy, or intervention that seeks to reduce or minimize the adverse health and social consequences associated with substance use without requiring a client to discontinue use

Harm reduction model

_________ is an ongoing process

Recovery

What are the 3 stages of substance abuse treatment?

1. Stabilization
2. Rehab
3. Maintenance

_______ occurs when attitudes, behaviors, and values revert to what they were during active drug or alcohol use

Relapse

______ _______ is a symptom associated with alcohol withdrawal that includes hallucinations,rapid respiration, temperature abnormalities and body tremors

Delirium tremens

_________ _________ is a symptom associated with alcohol withdrawal that includes hallucinations, rapid respiration, temperature abnormalities, and body tremors

Delirium tremens

List the 4 treatment approaches to substance abuse

1. Medication assisted treatment interventions
2. Psychosocial or psychological interventions
3. Behavioral therapies
4. Self help groups

_______ occurs when a partner/ spouse or members of the family, out of love or fear of consequences, inadvertently enables a client to continue using substances by covering up, supplying money, or denying there is a problem

Codependency

An ___________ is any behavior that a client feels powerless to control and that interferes with his or her normal daily life

Addiction

__-___________ disorders are present when there are two or more disorders occurring at the same time

Co-occuring

What does DSN stand for

Diagnostic and Statistical Manual of Mental Disorders

What book was published in 2013 and the current diagnostic framework for social workers

DSM-5

Define: comorbid

Existing with or at the same time; for instance, having two different illnesses at the same time

Define: cintraindicated

Not recommended or safe to use

Define: delusion

False, fixed belief despite evidence to the contrary

Define: disorientation

Confusion with regard to person, time, or place

___________: disturbance or change in the usually integrative functions of memory, identity, perception, or consciousness

Dissociation

__________ ___________: depression caused by external events or psychosocial stressors

Exogenous depression

________ ____ ______: shared delusion

Four a deux

_________: elevated, expansive, or studentships that is less severe than full-blown manic symptoms

Hypimanic

Define: hallucinations

Hearing, seeing, smelling, or feeling something that is not real

________: subsequent to the onset of an illness

Postmorbid

________: prior to the over of an illness

Premorbid

_________: experiencing delusions of hallucinations

Psychotic

________ & __________ symptoms are those caused by disorders  that affect part of all of the nervous system or are biologically based

Neurologic and organic symptoms

________ _________ _________ is a term used to describe physical disorders that impair mental function

Organic brain syndrome

_______ _______ ______:

Theory based on the idea of totaling potential benefits and kisses to determine behavior

List the 3 phases in the cycle of violence

1.tension building
2.battering incident
3. Loving-contrition

Who outlined the five stages of grief?

Elisabeth Kubler-Ross

What are the five stages of grief?

1.denial and isolation
2.anger
3.bargaining
4.depression
5.acceptance

What are the three stages of crisis?

1.precrisis
2.crisis
3.post crisis

The __________-___________ approach is based on the belief that an inability to cope with a problem is due to lack of motivation, capacity, or opportunity to solve problems in an appropriate way

Problem- solving

The goal of the __________-__________ process is to enhance client mental, emotional, and action capacities for coping with problems and/or making accessible the opportunities and resources necessary to generate solutions to problems

Problem-solving

What are the 6 steps of problem solving?

1.engaging
2.assessing
3.planning
4.intervening
5.evaluating
6.terminating

_________ is the bridge between assessment and intervention

Planning

Once a plan has been developed, it is important for a social worker and a client to develop a __________.

Contract

_______ _____________ is a process of actively influencing the psychosocial functioning of clients during a period of disequilibrium or crisis

Crisis intervention

State the 4 goals of client intervention

1.relieve the impact of stress with emotional and social resources
2.return a client to a previous level of functioning
3. Help strengthen coping mechanisms during the crisis period
4.develop adaptive coping strategies

_________ __________ is a conceptual framework describing how information is absorbed, processed, and retain during learning

Learning theory

What are the 4 orientations of learning theory

1. Behaviorist
2. Cognitive
3. Humanistic
4.social/situational

What is the goal of cognitive behavioral therapy?

To change patterns of thinking or behavior that are responsible for clients difficulties and thereby change the way they feel

What are the 2 classes of behavior?

Respondent and operant

What is respondent behavior?

involuntary behavior that is automatically elicited by certain behavior

What is operant behavior?

Voluntary behavior that is controlled by its consequences of the environment (walking, talking)

Who theorized classical (respondant) conditioning?

Pavlov

Who theorized operant conditioning?

BF Skinner

What are the 4 operant techniques?

1. Positive reinforcement
2.negative reinforcement
3.Positive punishment
4.negative punishment

________ ________: any treatment aimed at reducing the attractiveness of a stimulus or a behavior by repeated pairing of it with an adverse stimulus.

Aversion therapy

_______: behavior trAining program that teaches a person how to control certain functions such as heart rate, blood pressure, temperature, and muscular tension. ________ is often used for ADHD and panic/ anxiety disorders

Biofeedback

__________: withholding a reinforcer that normally follows a behavior. Behavior that fails to produce reinforcement will eventually cease

Extinction

_________: a treatment procedure in which a client's anxiety is extinguished by prolonged real or imagined exposure to high-intensity feared stimuli

Flooding

___ ______ ___________: pairing and movement through a hierarchy of anxiety, from least to most anxiety provoking situations

In vivo desensitization

______: method of instruction that involves an individual demonstrating the behavior to be acquired by a client

Modeling

__________ _________ _________:a cognitively oriented therapy in which a social worker seeks to change a client's irrational beliefs by argument, persuasion, and rational reevaluation and by teaching a client to counter bad thoughts with positives

Rational Emotive Therapy

__________ _________ _________:a cognitively oriented therapy in which a social worker seeks to change a client's irrational beliefs by argument, persuasion, and rational reevaluation and by teaching a client to counter bad thoughts with positives

Rational Emotive Therapy

_______: method used to train a new behavior by promoting and reinforcing successive approximations of the desired behavior

Shaping

__________ ____________: anxiety- producing stimulus is paired with relaxation-producing response so that eventually an anxiety-producing stimulus produces a relaxation response

Systematic desensitization

______ ________: a client received tokens as reinforcement for performing specified behaviors. The tokens function as currency within the environment and can be exchanged for desired goods, services, or privleges

Token economy

______ ______: removal of something desirable; negative punishment technique

Time out

_____-_______ emphasizes the importance of learning from observing and imitating and has been used successfully in helping clients acquire new skills

Role-modeling

The ___________ model allows social workers to provide clients with information necessary to make informed decisions

Psychoeducation

Which type of training promotes "i" statements as a way to help clients express their feelings

Assertiveness training

What are the 4 steps of conflict resolution

1.the recognition of an existing or potential conflict
2.an assessment of the conflict situation
3.the selection of an appropriate strategy
4.intervention

________ __________ is a systematic approach to solving problems through policies

Policy analysis

What level of intervention focuses on helping clients solve their problems

Micro

What level of intervention applies to groups or communities?

Mezzo

What level of intervention stresses the importance of economic, historical, sociopolitical, and environmental influences on client well being and functioning

Macro

Which theory attempts to explain the workings of organizations

Organizational theory

What theory emphasizes establishing a universal set of management principles that could be applied to all organizations

Administrative theory

What theory emphasizes the need for hierarchical structure of power to ensure stability and uniformity

Weber's bureaucratic theory

Which theory displays concern for human needs in order to produce creativity and emphasizes importance of cohesive work groupd, participatory leadership and open communication

Human relations theory

What approach: -organization as a system composed of a set of interrelated and dependent subsystems. - organization consists of components linking processes and goals

Systems approach

What approach considers the organization as composed of a social system, technical system, and it's environment

Sociotechnical approach

Contingency or situational approach

Recognizes that organizational systems are interrelated with their environment and that different environments require different organizational systems for effectiveness

Service/intervention plan

A plan designed by a social worker and consulted with relevant parties to fit clients needs and circumstances

What does a culturally informed intervention plan look like?

A plan in which the client feels safe to explore her problems within her cultural context

What was changed in the manual when the DSM-5 came out

Criteria that allows better understanding of clients goals, perspective, etc within their culture

The selection of an intervention should always be based on the _____________-___________-_____________- assessment of a client

Biopsychosocial-spiritual-cultural assessment of a client

What type of therapy is good for children who cannot verbally express thoughts, feelings, and desires

Play therapy

The primary goal of ____ ___________ is to optimize client functioning and we'll being by providing and coordinating high quality services, in the most effective and efficient manner possible to individuals with multiple complex needs

A __________ ___________ is a systematic diagnostic method used to identify the presence of an entity where multiple alternatives are possible

Differential diagnosis

What's the circulatory system

Body's transport system

What's the digestive system

Break down food

What is the endocrine system

Produce hormones

What is the immune system

Body's defensive system against infection and disease

What is the lymphatic system

disease prevention; Defense system that produces white blood cells and antibodies

What is the muscular system

Tissues work with skeletal system to produce movement

What is the nervous system

Body's control system

Consultation

Utilization of an expert in a specific area to assist with developing a solution to the issue

-has no formal authority over a social worker
-an expert in a specific area
-social worker is not required to follow their recommendations

Consultant

What are the 4 critical points in a consultation

1. Defining the purpose of the consultation
2. Specifying the consultants role
3.clarifying the nature of the problem
4. Outlining the consultation process

When seeking consultation, social workers need to get whose permission?

Clients, if identifying info is shared

What kind of teams are composed of social workers from different levels of training

Intradisciplinary

What is integration of services

When different services are provided simultaneously

What are wrap around services

Multiple services may overlap in some way but are not combined within a primary treatment relationship or service setting

What do these 4 rules apply to?
1. A clear accurate representation of the facts
2. A written record of all decisions
3. Free of biased comments
4. Timely

Rules of case recording

What is the SOAP format?

Subjective
Objective
Assessment
Plan

A common way case files are organized

What is provided in a consent form?

Explaining provided services, risks and benefits, alternative services available, payment, consequences for non payment, confidentiality policies, procedures for revoking informed consent, a copy for client

What is included in a Release of Information?

Clients have reviewed and signed; include person or party allowed to disclose info, information be disclosed, why info is being released, how and time frame disclosures are allowed to occur, understood that clients can revoke disclosure; copies made for all parties involved

What is included in an Advance Directive

Legal documents that allow clients to make decisions about medical and end of life care ahead of time; give clients ways to communicate wishes to others when they are unable to do so, living will, health care proxy,

What's included in a Do Not Resuscitate Order?

Legal decision not to have CPR if a client's heart stops or if they stop breathing

What is manifest content?

Concrete words or terms contained in a communication

What is latent content?

The underlying meaning of words or terms

A social work interview is designed to serve the interest of who?

The client

I'm terms of interviewing, what is universalizatiom?

The generalization or normalization of behavior

I'm terms of interviewing, what is clarification?

Reformulation of problem in clients words to make sure that you are on the same wavelength

I'm terms of interviewing, what is confrontation?

Calling attention to something

I'm terms of interviewing, what is interpretation?

Pulling together patterns of behavior to get a new understanding

In terms of interviewing, what is reframing and relabeling?

Stating a problem in a different way so a client can see possible solutions

The NASW code of ethics states that social workers should only provide info that is _______ for providing services

Essential

A lack of motivation and resistance are often found in _____________ & ______________ before making the decision to change

Precontemplation and contemplation

_________: a client is unaware, unable, or unwilling to change. Greatest resistance or lack of motivation.

Precontemplation

___________: a client is ambivalent or uncertain regarding behavior change; his behaviors are unpredictable. Willing to look at pros and cons of change but not yet willing to make that change

Contemplation

A social worker can best deal with lack of motivation and resistance in this stage by emphasizing a client's ______ ________ and _______________.

Free choice; responsibility