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BS Final Exam Study Guide
Study Guide
23
Psychology
Not Applicable
11/16/2005

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Term
What is narcissism?
Definition
Excessive love or admiration of oneself. Conceit.
Term
Is narcissism innate or learned?
Definition
Innate. All humans are born narcissistic; they see themselves as the center of their universe.
Term
Is gratitude universal to all cultures?
Definition
Gratitude universal across all cultures, which suggests that it is innate to human behavior.
Term
What are the emotional tendencies indentified by Lasch?
Definition
Depression
Relationship problems
Immediate gratification
Fear of mediocrity
Idolization of affluence
Term
What are the negative affects of entitlement?
Definition
An unfulfilled spirit of entitlement can lead to excessive amounts of stress, rage, and eventual conflict.
Term
What are the long term benefits of practicing gratitude?
Definition
*Deflection of jealousy
*Superior acceptance and serenity
*Reduction of negativity
*Elevation of self-esteem
Term
What are the emotional tendencies indentified by Lasch?
Definition
Depression
Relationship problems
Immediate gratification
Fear of mediocrity
Idolization of affluence
Term
What are the disadvantages of narcissism?
Definition
It can create a skewed sense of self-importance and a hollow self-esteem.
Term
What is entitlement and does it create the delusion of privilege?
Definition
Entitlement involves what we feel we deserve and how we deserve to be treated by others.
Term
Who was the American historian who made predictions about the culture of narcissism?
Definition
Christopher Lasch
Term
What is altruism?
Definition
The unselfish concern for the welfare of others.
Term
What is the definition of diversity?
Definition
Diversity is the recognition and celebration of differences.
Term
What is the definition of empathy?
Definition
Identification and understanding of another's situation, feelings, and motives.
Term
What is NLP?
Definition
Neuro-Linguistic Programming was developed in the mid-70s, and to refers to a set of models for how communication impacts and is impacted by the subjective experience.
Term
What does NLP have to say about the three ways in which we communicate our messages?
Definition
7% words (verbal)
38% tone (nonverbal)
55% body language
Term
What are the sensory modalities or representation systems discussed in NLP?
Definition
Visual Preference
Auditory Preference
Kinesthetic Preference
Internal Dialog
Term
What is Social Competence?
Definition
Social Competence is defined as processing and using the ability to integrate thinking, feeling, and behavior to achieve tasks within the framework of society.
Term
What is the difference between aggression and assertiveness?
Definition
Aggression attacks an individual's character instead of their communicated views. Assertiveness imparts our views without stepping on anyone else's toes.
Term
How does anxiety play a part in communication skills?
Definition
Anxiety will make you refrain from communicating with others.
Term
What does the term “vocalization” refer to?
Definition
Talking and silence.
Term
What is the Argument Culture and what does it mean to take a combative approach?
Definition
The Argument Culture urges us to take an adversarial stance on everything we encounter. The combative approach suggests the belief that basic inquiry will require attack, counterattack, and self-defense.
Term
What is the Non-Defensive Model of behavior?
Definition
This suggests that we could benefit from giving earnest thought to the feedback we receive, however judgmental it may sound. People choose to absorb the situation, ask questions, make rational conclusions, and then craft a response.
Term
Is conflict a natural process with both positive and negative effects?
Definition
Yes, conflict arises naturally, and it can be both detrimental and healthy.
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