Term
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Definition
| 1. Greet, 2. First round drinks/appetizers, 3. Take the order, 4. Turn in the order, 5. Run your fresh bread, 6. 2-minute food check, 7. Pre-bus! Manicure!, 8. Suggest dessert/coffee, 9. Present the check, 10. Team bus! Team bus! Team bus! |
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Term
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Definition
| Greet within 45 seconds, mark the table with bevnaps, due a menu presentation, tour of the menu, suggestive selling (liquor or wine and bottled water) |
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Term
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Definition
| ring in apps immediately, 2 minute drink service, b&b placement before apps arrive, app delivery between 5-7 minutes, check on drinks, check on apps, manicure |
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Term
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Definition
| Posture- no bending over, crouching at table and no writing on the table, write orders using pivot point, finish writing at the table so you have full hands back into the kitchen, art of language, suggestive selling (ask about adding salads, lobster tails, specials) meat temps and manicure |
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Term
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Definition
| Drop menus at cocktail, reread before sending to minimize mistakes |
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Term
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Definition
| Full bread presentation, dime size pesto with one pesto plate per five guests, mention pesto ingredients, refill bottled water, prebus, run food no auctioning, full name of dish and protein at the 6 o'clock position |
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Term
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Definition
| 2 minute quality check and 1/4 rule food check |
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Term
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Definition
| major opprotunity for us! must be a team effort |
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Term
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Definition
| Just do it! Great opprotunity to upsell, coffee tea espresso, after dinner liqueurs, etc... |
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Term
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Definition
| Use guest's name if paying with a credit card, always use a check presenter, take payment quickly (don't make the guest wait on us), no bread or pesto plates only dessert (if not finished) and drinks when presenting the check |
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Term
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Definition
| Should be bussed and ready to reseat in 45 seconds |
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