Term
Bolman and Deal 2003
Six Parts of Book |
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Definition
Making sense of organizations
The structural frame
The Human resource frame
The political frame
The symbolic frame
Improving leadership practice |
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Term
Bolman and Deal 2003
Why do smart managers make dumb decisions? |
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Definition
Use of simple ideas in complex organizations
Everyday theories can lead to disaster |
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Term
Bolman and Deal 2003
"Frames"
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Definition
| comprise windows, maps, orientations, perspectives (multiple functions) |
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Term
Bolman and Deal 2003
Human Resource Frame
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Definition
Focuses on the fit between organizational realities and human needs
Organizations and people need each other
Good fit = everyone benefits
Bad fit = everyone suffers
Metaphor: Family |
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Term
Bolman and Deal 2003
Four Properties of Organizations
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Definition
complex
suprising
deceptive
ambiguous |
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Term
Bolman and Deal 2003
Political Frame
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Definition
Making decisions in a context of scarcity and diverse interests.
Conflict is central to org process
Power is most important asset
Metaphor: Jungle |
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Term
Bolman and Deal 2003
Power
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Definition
| Can do people in, but can also get things done |
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Term
Bolman and Deal 2003
reframing
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Definition
| requires imagination and elastic thinking |
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Term
Bolman and Deal 2003
Symbolic Frame
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Definition
What something means is more important than simply what happens.
People give multiple meanings to events through multiple interpretations
Sometimes what is expressed is more important than what is produced
Culture unites people around shared values and beliefs
Metaphor: Temple |
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Term
Bolman and Deal 2003
Symbols
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Definition
| powerful because they speak to both mind and heart |
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Term
Bolman and Deal 2003
Structural Frame
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Definition
Two key functions: dividing work and coordinating it thereafter
structure depends on org circumstances
Works well in stable situations, but not so much in fluid ones
Metaphor: Factory |
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Term
Bolman and Deal 2003
How managers might think
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Definition
| Relying on a singe way of thinking/problem-solving will no longer work |
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Term
Bolman and Deal 2003
Best frames for managers or leaders
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Definition
Managers = structural frames
Leaders = symbolic and political
Wimpelberg (1987) found that ineffective principals relied only on structural |
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Term
Bolman and Deal 2003
On what future leaders need
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Definition
Combine core values with elastic strategies
Strategies must have enough "give" to respond to ever-changing situations
Focus on and communicate core values
Need Multiframe thinking |
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Term
Bolman and Deal 2003
Multiframe thinking
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Definition
| Requires leaders to think in different ways at the same time about the same thing |
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Term
Bolman and Deal 2003
Beware!
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Definition
Overzealous leaders and myopic managers
(both extremes must be avoided - leadership v. management) |
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Term
Bolman and Deal 2003
Structural Metaphor
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Definition
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Term
Bolman and Deal 2003
Structural Central Concepts |
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Definition
| Rules, roles, goals, policies, technology, environment |
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Term
Bolman and Deal 2003
Image of Leadership |
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Definition
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Term
Bolman and Deal 2003
Basic Leadership Challenge |
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Definition
| Attune structure to task, technology, environment |
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Term
Bolman and Deal, 2003
Human Resource Metaphor |
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Definition
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Term
Bolman and Deal, 2003
Human Resource
Central Concepts |
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Definition
| Needs, skills, relationships |
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Term
Bolman and Deal, 2003
Human Resources Images of Leadership |
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Definition
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Term
Bolman and Deal 2003
Human Resource
Basic Leadership Challenge |
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Definition
| Align organizational and human needs |
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Term
Bolmand and Deal 2003
Political Metaphor |
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Definition
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Term
Bolman and Deal 2003
Central Concepts |
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Definition
| Power, conflict, competition, organizational politics |
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Term
Bolman and Deal2003
Political image of leadership |
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Definition
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Term
Bolman and Deal 2003
Political Basic Leadership Challenge |
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Definition
| Develop agenda and power base |
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Term
Bolman and Deal
Symbolic Metaphor |
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Definition
| Carnival, temple, theater |
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Term
Bolman and Deal 2003
Symbolic Central Concepts |
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Definition
| Culture, meaning, metaphor, ritual, ceremony, stories, heroes |
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Term
Bolman and Deal 2003
Basic Leadership Challenge |
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Definition
| Create faith, beauty, meaning |
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