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BCOR MIDTERM 2
midterm 2
215
Business
Undergraduate 1
10/03/2010

Additional Business Flashcards

 


 

Cards

Term
Income Statement
Definition
a financial report that shows an organizations profitability over a period of time- month, quarter, or year

includes revenue, costs of goods sold, gross income or profit, expenses, net income, and depreciation
Term
Revenue
Definition
the total amount of money received from the sale of goods or services, as well as from related business activities
Term
Costs of Goods sold
Definition
the amount of money a firm spent to buy or produce the products it sold during the period to which the income statement applies

costs of goods sold= beginning inventory+ interim purchases- ending inventory
Term
gross income or profit
Definition
revenues-the cost of goods sold required to generate the revenues
Term
Expenses
Definition
the costs incurred in the day-to-day operations of an organization
Term
Depreciation
Definition
the process of spreading the costs of long-lived assets such as buildings and equipment over the total number of accounting periods in which they are expected to be used
Term
net income
Definition
the total profit (or loss) after all expenses. including taxes, have been deducted from revenue; also called net earnings
Term
balance sheet
Definition
a "snapshot" of an organization's financial position at a given moment

traditional format: assets on left side, liabilities and owners equity on right side

vertical format: assets on top, followed by liabilities and owners equity
Term
assets
Definition
all asset accounts are listed in descending order of liquidity- how quickly each could be turned into cash
Term
Current assets
Definition
assets that are used or converted into cash within the course of a calendar year

cash is followed by temporary investments, accounts receivable, and inventory, in that order
Term
Accounts receivable
Definition
money owed a company by its clients or customers who have promised to pay for the products at a later date
Term
long term, or fixed assets
Definition
a commitment of organizational funds of at least one year, these include long term investments, plant and equipment, and intangible assets, such as corporate "goodwill," or reputation, as well as patents and trademarks
Term
Current Liabilities
Definition
a firm's financial obligations to sort-term creditors, which must be repaid within one year
Term
Accounts Payable
Definition
the amount a company owes to suppliers for goods and services purchased with credit
Term
Accrued expenses
Definition
is an account representing all unpaid financial obligations incurred by the organization
Term
Owners equity
Definition
the owner's contributions to the organization along with income earned by the organization and retained to finance continued growth and development

=assets-liabilities
Term
Statement of Cash Flows
Definition
explains how the company's cash changed form the beginning of the accounting period to the end

takes the cash balance from one year's balance sheet and compares it with the next while providing detail about how the firm used the cash

change in cash explained in details in three categories: cash from operating activities, cash from investing activities, and cash from financing activities
Term
Cash from operating activities
Definition
calculated by combining the changes in the revenue accounts, expense accounts, current asset accounts, and current liability accounts.

includes all the accounts on the balance sheet that relate to computing revenues and expenses for the accounting period, if the amount is a positive number then the business is making extra cash, if negative it may indicate a business that is in a declining position with regards to operations. Negative cash flow is not always a bad thing, however it may indicate that a business is growing, with a very negative cash flow indicating rapid growth
Term
Cash from investing activities
Definition
calculated from changes in the long-term or fixed asset accounts. if the amount is negative, the company is purchasing long-term assets for future growth, a positive figure indicates a business that is selling off existing long-term assets and reducing its capacity for the future.
Term
Cash from financing activities
Definition
calculated from changes in the long-term liability accounts and the contributed capital accounts in owner's equity.

if negative, the company is likely paying off long-term debt or returning contributed capital to investors. if the amount is positive, the company is either borrowing more money or raising money from investors by selling more shares of stock.
Term
Raio analysis
Definition
calculations that measure an organization's financial health

it is the relationship of the calculated ratios to both prior organizational performance and the performance of the organizations's "peers," as well as its stated goals, that really matters
Term
Profitability ratios
Definition
ratios that measure the amount of operating income or net income an organization is able to generate relative to its assets, owner's equity and sales
Term
profit margin
Definition
net income divided by sales

shows the overall percentage profits earned by the company, the higher the profit margin the better cost controls within the company and the higher return on every dollar
Term
return on assets
Definition
net income divided by assets

shows how much income the firm produces for every dollar invested in assets, if low the company is probably not using assets productively
Term
return on equity
Definition
net income divided by owner's equity: also called return on investment

shows how much income is generated by each $1 the owners have invested in the firm
Term
asset utilization ratios
Definition
rations that measure how well a firm uses its assets to generate each $1 of sales
Term
receivables turnover
Definition
sales divided by accounts payable

indicates how many times a firm collects its accounts receivable in one year
Term
inventory turnover
Definition
sales divided by total inventory

indicates how many times a firm sells and replaces its inventory over the course of a year
Term
total asset turnover
Definition
sales divided by total assets

measures how well an organization uses all of its assets in creating sales, indicates whether a company is using its assets productively
Term
liquidity ratios
Definition
ratios that measure the speed with which a company can turn its assets into cash to meet short-term debt
Term
current ratio
Definition
current assets divided by current liabilities
Term
quick ratio (acid test)
Definition
a stringent measure of liquidity that eliminates inventory
Term
debt utilization ratios
Definition
ratios that measure how much debt an organization is using relative to other sources of capital, such as owner's equity
Term
debt to total assets ratio
Definition
a ratio indication how much of the firm is financed by debt and how much by owners' equity
Term
times interest earned ratio
Definition
operating income divided by interest expense

measure of the safety margin a company has with respect to he interest payments it must make to its creditors
Term
per share data
Definition
data used by investors to compare the performance of one company with another on an equal, per share basis
Term
earnings per share
Definition
net income or profit divided by the number of stock stares outstanding

important because yearly changes in earnings per share, in combination with other economy wide factors, determine a company's overall stock price, when earnings go up, so does a company's stock price-and so does the wealth of its stockholders
Term
Dividends per share
Definition
the actual cash received for each share owned

the payment is made from earnings after taxes by the corporation but is taxable income to the stockholder, thus dividends result in double taxation
Term
Finance
Definition
the function in a business that acquires funds for the firm and manages those funds within the firm
Term
Financial management
Definition
the job of managing a firm's resources so it can meet its goals and objectives

making sure the company pays its bills
Term
financial managers
Definition
managers who make recommendations to top executives regarding strategies for improving the financial strength of a firm

perform a number of functions including: determining a firm's long run investments, finding the funds for those investments, conducting the firm's everyday financial activities, and managing a firm's risk. Planning is essential to each of these functions
Term
3 most common ways for a firm to fail financially
Definition
undercapitalizaiton (lacking funds to start the business)

poor control over cash flow

inadequate expense control
Term
Financial Planning
Definition
analyzing short-term and long-term money flows to and from the firm. objective is to optimize the firm's profitability and make the best use of its money.

1. forecasting both short-term and long-term needs
2. developing budgets to meet those needs
3. establishing financial control to see how well he company is doing what it set out to do
Term
Short-term forecast
Definition
forecast that predicts revenues, costs, and expenses for a period of one year or less

short term funds needed to cover operating expenses
Term
Cash flow forecast
Definition
forecast that predicts the cash inflows and outflows in future periods, usually months or quarters
Term
long-term forecast
Definition
forecast that predicts revenues, costs, and expenses for a period longer than 1 year and sometimes as far as 5 or 10 years into the future

long term funds needed to cover capital investments
Term
Budget
Definition
a financial plan that sets forth management's expectations, and on the basis of those expectations, allocates the use of specific resources throughout the firm
Term
Capital budget
Definition
a budget that highlights a firm's spending plans for major asset purchases that often require large sums of money
Term
Cash budget
Definition
a budget that estimates a firm's projected cash inflows and outflows that the firm can use to plan for any cash shortages or surpluses during a given period
Term
Operating budget (master budget)
Definition
the budge that ties together all of a firm's other budgets; it is the projection of dollar allocations to various costs and expenses needed to run or operate the business, given projected revenues
Term
Financial control
Definition
a process in which a firm periodically compares its actual revenues, costs, and expenses with its budget
Term
Capital expenditures
Definition
major investments in either tangible long-term assets such as land, buildings, and equipment or intangible assets such as patents, trademarks, and copyrights
Term
debt financing
Definition
funds raised through various forms of borrowing that must be repaid
Term
equity financing
Definition
funds raised from operations within the firm or through the sale of ownership in the firm
Term
short-term financing
Definition
borrowed capital that will be repaid within one year
Term
long-term financing
Definition
borrowed capital that will be repaid over a specific period longer than one year
Term
trade credit
Definition
the practice of buying goods and services now and paying for them later
Term
promissory note
Definition
a written contract with a promise to pay a supplier a specific sum of money at a definite time
Term
Secured loan
Definition
a loan backed by something valuable, such as property

item of value is called collateral
accounts receivable are commonly used as collateral
Term
Unsecured loan
Definition
a loan that's not backed by any specific assets
Term
Line of credit
Definition
a given amount of unsecured short-term funds a bank will lend to a business, provided the funds are readily available
Term
revolving credit agreement
Definition
a line of credit that is guaranteed by the bank
Term
Commercial finance companies
Definition
organizations that make short-term loans to borrowers who offer tangible assets as collateral

usually charge higher interest rates than banks
Term
factoring
Definition
the process of selling accounts receivable for cash

expensive way of raising cash
Term
Commercial paper
Definition
unsecured promissory notes of $100,000 and up that mature in 270 days or less
Term
term-loan agreement
Definition
a promissory note that requires the borrower to repay the loan in specified installments
Term
risk/return trade-off
Definition
the principle that the greater the risk a lender takes in making a loan, the higher the interest rate required
Term
indenture terms
Definition
the terms of agreement in a bond issue
Term
secured bond
Definition
a bond issued with some form of collateral
Term
unsecured bond
Definition
a bond backed only by the reputation of the issuer; also called a debenture bond
Term
venture capital
Definition
money that is invested in new or emerging companies that are perceived as having great profit potential
Term
leverage
Definition
raising needed funds through borrowing to increase a firm's rate of return
Term
cost of capital
Definition
the rate of return a company must earn in order to meet the demands of its lenders and expectations of its equity holders
Term
Initial public offering (IPO)
Definition
the first public offering of a corporations stock
Term
Primary markets
Definition
handle the sale of new securities
Term
secondary markets
Definition
handle the trading of securities between investors with the proceeds of a sale going to the investors selling the stock, not to the corporation whose stock is sold
Term
investment bankers
Definition
specialists who assist in the issue and sale of new securities

help companies prepare the extensive financial analyses necessary to gain SEC approval for stock or bond issues
Term
Institutional investors
Definition
large organizations- such as pension funds, mutual funds, insurance companies, and banks- that invest their own funds or the funds of others
Term
bond
Definition
a corporate certificate indicating that a person has lend money to a firm

a contract of indebtedness issued by a corporation or government unit that promises payment of a principal amount at a specified future time, plus interest

Advantages: no control is lost, interest is tax deductible, temporary source of funding- eventually debt disappears, bond can be repaid before maturity date and can be converted to common stock

Disadvantages- increase debt: may adversely affect the markets view of firm, paying interest is a legal obligation, the face value (denomination) of bonds bust be repaid on the maturity date
Term
interest
Definition
the payment the issuer of the bond makes to the bondholders for use of the borrowed money
Term
maturity rate
Definition
the exact date the issuer of a bond must pay the principal to the bondholder
Term
debenture bonds
Definition
bonds that are unsecured (not backed by any collateral such as equipment)
Term
Sinking Fund
Definition
a reserve account in which the issuer of a bond periodically retires some part of the bond principal prior to maturity so that enough capital will be accumulated by the maturity date to pay off the bond
Term
Callable bond
Definition
permits the bond issuer to pay off the bond's principal prior to its maturity date
Term
Convertible bond
Definition
can be converted into shares of common stock in the issuing company
Term
Stocks
Definition
shares of ownership in a company

Advantages: stockholders never have to be repaid, no legal obligation to pay dividends to stockholders; therefore income can be reinvested in the firm, selling stock can improve the condition of a firm's balance sheet since it creates no debt

Disadvantages: stockholders have the right to vote for the company's board of directors, dividends are paid out of profit after taxes and are not tax deductible, management's decisions can be affected by the need to keep stockholders happy
Term
Stock certificate
Definition
evidence of stock ownership that specifies the name of the company, the number of shares it represents, and the type of stock being issued
Term
Dividends
Definition
part of a firm's profits that may be distributed to stockholders as either cash payments or additional shares of stock
Term
Preferred stock
Definition
stock that gives its owners preference in the payment of dividends and an earlier claim on assets than common stockholders if the company is forced out of business and its assets sold

it can be callable- stockholders could be required to sell back their shares to the corporation

can be convertible to shares of common stock
can be cumulative
Term
Common Stock
Definition
the most basic form of ownership is a firm; it confers voting rights and the right to share in the firm's profits through dividends, if approved by the firm's board of directors

common stockholders have a preemptive right- the first right to purchase any new shares of common stock the firm decides to issue
Term
Stock exchange
Definition
an organization whose members can by and sell securities for companies and individual investors
Term
over the counter market (OTC)
Definition
exchange that provides a mean to trade stocks not listed on the national exchanges
Term
NASDAQ
Definition
a nationwide electronic system that links dealers across the nation so that they can buy and sell securities electronically
Term
Securities and Exchange Commission (SEC)
Definition
federal agency that has responsibility for regulating the various exchanges
Term
prospectus
Definition
a condensed version of economic and financial information that a company must file with the SEC before issuing stock; the prospectus must be send to prospective investors
Term
Insider trading
Definition
involves the use of knowledge or information that individuals gain through their position that allows them to benefit unfairly from fluctuations in security prices
Term
Finance
Definition
the study of money; how it's made, how it's lost, and how it's managed
Term
Money
Definition
anything generally accepted in exchange for goods and services
Term
3 Functions of Money
Definition
1- a medium of exchange, 2- a measure of value, 3- a store of value

1- a single item, money, that can be freely converted to any other good upon agreement between parties

2- measure of the value of their yearly earnings or purchases-- like a yardstick used to measure the value of goods and services

3-a way to accumulate wealth, value of stored money directly dependent on the health of the economy
Term
Characteristics of Money
Definition
Acceptability- trust in the money
Divisibility- all items valued in terms of comparable units
Portability- easily movable
Stability- maintain its declared face value-instability destroys confidence in a nation's money and its ability to store value and serve as an effective medium of exchange
Durability- must be durable
Difficulty to Counterfeit- hard to fake
Term
Checking account
Definition
money stored in an account at a bank or other financial institution that can be withdrawn without advance notice; also called a demand deposit
Term
Savings account
Definition
accounts with funds that usually cannot be withdrawn without advance notice; also known as time deposits
Term
Money market accounts
Definition
accounts that offer higher interest rates than standard bank rates but with greater restrictions
Term
Certificates of deposit (CDs)
Definition
savings accounts that guarantee a depositor a set interest rate over a specified interval as long as the funds are not withdrawn before the end of the period- six months or one year, for example
Term
Credit Cards
Definition
means of access to preapproved lines of credit granted by a bank or finance company
Term
Debit Card
Definition
a card that looks like a credit card but works like a check; using it results in a direct,immediate electronic payment from the cardholder's checking account to a merchant or third party
Term
The American Finance System includes
Definition
banking institutions, nonbanking financial institution: finance companies, and systems that provide for the electronic transfer of funds throughout the world
Term
Federal Reserve Board
Definition
an independent agency of the federal government established in 1913 to regulate the nation's banking and financial industry. Organized into 12 regions

Major responsibilities:
1. to control the supply of money, or monetary policy
2. to regulate banks and other financial institutions
3. to manage regional and national checking account procedures, or check clearing
4. to supervise the federal deposit insurance programs of banks belonging to the federal reserve system
Term
Monetary policy
Definition
means by which the Fed controls the amount of money available in the economy

four basic tools used to do this are: open market operations, reserve requirements, the discount rate, and credit controls
Term
Open Market Operations
Definition
decisions to buy or sell U.S. treasury bills (short-term debt issued by the U.S. government) and other investments in the open market
Term
Reserve Requirement
Definition
the percentage of deposits that banking institutions must hold in reserve
Term
Discount Rate
Definition
the rate of interest the Fed charges to loan money to any banking institution to meet reserve requirements

serves to discourage banks from borrowing from the Fed

when the Fed wants to expand the money supply, it lowers the discount rate to encourage borrowing, conversely, when the Fed wants to decrease the money supply, it raises the discount rate
Term
Credit Controls
Definition
the authority to establish and enforce credit rules for financial institutions and some private investors
Term
Regulatroy Functions (by the Fed)
Definition
The Fed determines which non-banking activities, such as brokerage services, leasing, and insurance, are appropriate for banks and which should be prohibited. The Fed also has the authority to approve or disapprove mergers between banks and the formation of bank holding companies
Term
Check Clearing
Definition
The Fed provides national check processing on a huge scale.
Term
Depository Insurance
Definition
the Fed is responsible for supervising the federal insurance funds, that protect the deposits of member institutions
Term
Commercial Banks
Definition
the largest and oldest of all financial institutions, relying mainly on checking and savings accounts as sources of funds for loans to businesses and individuals
Term
Savings and loan associations (S&Ls)
Definition
financial institutions that primarily offer savings accounts and make long-term loans for residential mortgages; also called "thrifts"
Term
Credit union
Definition
a financial institution owned and controlled by its depositors, who usually have a common employer, profession, trade group, or religion
Term
Mutual savings banks
Definition
financial institutions that are similar to savings and loan associations but, like credit unions, are owned by their depositors
Term
Federal Deposit Insurance Corporation (FDIC)
Definition
an insurance fund established in 1933 that insures individual bank accounts
Term
National Credit Union Association (NCUA)
Definition
an agency that regulates and charters credit unions and insures their deposits through its National Credit Union Insurance Fund
Term
Insurance Companies
Definition
businesses that protect their clients against financial losses form certain specified risks (death, accident, and theft for example)
Term
Pension Funds
Definition
managed investment pools set aside by individuals, corporations, unions, and some nonprofit organizations to provide retirement income for members
Term
Mutual Fund
Definition
an investment company that pools individual investor dollars and invests them in large numbers of well-diversified securities
Term
Brokerage firms
Definition
firms that buy and sell stock, bonds, and other securities for their customers and provide other financial services
Term
Investment Banker
Definition
underwrites new issues of securities for corporations, states, and municipalities
Term
Finance companies
Definition
businesses that offer short-term loans at substantially higher rates of interest than banks
Term
electronic funds transfer (EFT)
Definition
any movement of funds by means of an electronic terminal, telephone, computer, or magnetic tape
Term
Automated teller machine (ATM)
Definition
the most familiar form of electronic banking, which dispenses cash, accepts deposits, and allows balance inquiries and cash transfers from one account to another
Term
Automated clearinghouses (ACHs)
Definition
a system that permits payments such as deposits or withdrawals to be made to and from a bank account by magnetic computer tape
Term
Marketing
Definition
a group of activities designed to expedite transactions by creating, distributing, pricing, and promoting goods, services, and ideas


its is not: manipulating consumers to get them to buy products they do not want. it is not just selling and advertising; it is a systematic approach to satisfying consumers
Term
exchange
Definition
the act of giving up one thing (money, credit, labor, goods) in return for something else (goods, services, or ideas)
Term
Functions of Marketing
Definition
Buying-understand buyers needs and desires
Selling-accomplished through promotion
Transporting- moving products from seller to buyer
Storing- physical distribution of products
Grading- standardizing products by dividing them into subgroups
Financing- marketer arranges credit to expedite purchase
Marketing Research- ascertain needs for new goods and services
Risk Taking- the chance of loss
Term
Marketing Concept
Definition
the idea that an organization should try to satisfy customers' needs through coordinated activities that also allow it to achieve its own goals
Term
Marketing Orientation
Definition
an approach requiring organizations to gather information about customer needs, share that information throughout the firm, and use that information to help build long-term relationships with customers
Term
Marketing strategy
Definition
a plan of action for developing, pricing, distributing, and promoting products that meet the needs of specific customers
Term
market
Definition
a group of people who have a need, purchasing power, and the desire and authority to spend money on goods, services, and ideas
Term
target market
Definition
a specific group of consumers on whose needs and wants a company focuses its marketing efforts
Term
total-market approach
Definition
an approach whereby a firm tries to appeal to everyone and assumes that ally buyers have similar needs
Term
Market segmentation
Definition
a strategy whereby a firm divides the total market into groups of people who have relatively similar product needs
Term
market segment
Definition
a collection of individuals, groups, or organizations who share one or more characteristics and thus have relatively similar product needs and desires
Term
Concentration approach
Definition
a market segmentation approach whereby a company develops one marketing strategy for a single market segment
Term
Multisegment approach
Definition
a market segmentation approach whereby the marketer aims its efforts at two or more segments, developing a marketing strategy for each
Term
Marketing Mix
Definition
the four marketing activities- product, price, promotion, and distribution- that the firm can control to achieve specific goals within a dynamic marketing environment
Term
Price
Definition
a value placed on an object exchanged between a buyer and a seller
Term
distribution
Definition
making products available to customers in the quantities desired
Term
Promotion
Definition
a persuasive form of communication that attempts to expedite a marketing exchange by influencing individuals, groups, and organizations to accept goods, services, and ideas
Term
marketing research
Definition
a systematic, objective process of getting information about potential customers to guide marketing decisions
Term
primary data
Definition
marketing information that is observed, recorded, or collected directly from respondents
Term
Secondary data
Definition
information that is compiled inside or outside an organization for some purpose other than changing the current situation
Term
Buying behavior
Definition
the decision processes and actions of people who purchase and use products
Term
Perception
Definition
the process by which a person selects, organizes, and interprets information received form his or her senses
Term
motivation
Definition
inner drive that directs a person's behavior toward goals
Term
learning
Definition
changes in a person's behavior based on information and experience
Term
attitude
Definition
knowledge and positive or negative feelings about something
Term
personality
Definition
the organization of an individual's distinguishing character traits, attitudes, or habits
Term
social rules
Definition
a set of expectations for individuals based on some position they occupy
Term
reference groups
Definition
groups with whom buyers identify and whose values or attitudes they adopt
Term
social classes
Definition
a ranking of people into higher or lower positions of respect
Term
culture
Definition
the integrated, accepted pattern of human behavior, including thought, speech, beliefs, actions, and artifacts
Term
test marketing
Definition
a trial minilaunch of a product in limited areas that represent the potential market
Term
commercialization
Definition
the full introduction of a complete marketing strategy and the launch of the product for commercial success
Term
Consumer products
Definition
products intended for household or family use
Term
Convenience products
Definition
bought frequently, without a lengthy search, and often for immediate consumption

brand doesn't matter, consumers don't spend much time searching for products ex: eggs, milk, newspapers
Term
Shopping products
Definition
purchased after the consumer has compared competitive products, and "shopped around". Price, product features, quality, style, service, and image all influence the decision to buy

ex: furniture, audio equipment, clothing
Term
Speciality products
Definition
require even greater research and shopping effort. consumers know what they want and go out of their way to find it; they are not willing to accept a substitute

ex: ethnic foods, designer clothing, shoes, art, antiques
Term
Business products
Definition
products that are used directly or indirectly in the operation or manufacturing processes of businesses
Term
Product Line
Definition
a group of closely related products that are treated as a unit because of similar marketing strategy, production, or end-use considerations
Term
product mix
Definition
all the products offered by an organization
Term
Product life cycle
Definition
introduction, growth, maturity, and decline

introduction: consumer awareness and acceptance of the product are limited, sales are zero, and profits are negative

growth: sales increase rapidly and profits peak, then start to decline

maturity: sales continue to increase in the beginning, but then the sales curve peaks and starts to decline while profits continue to decline

decline:sales continue to decline rapidly, profits also decline and may even become losses as prices are cut and necessary marketing expenditures are made
Term
Branding
Definition
the process of naming and identifying products
Term
trademark
Definition
a brand that is registered with the U.S. Patent and Trademark Office and is thus legally protected from use by any other firm
Term
Manufacturer brands
Definition
brands initiated and owned by the manufacturer to identify products from the point of production to the point of purchase
Term
private distributor brands
Definition
brands, which may cost less than manufacturer brands, that are owned and controlled by a wholesaler or retailer
Term
Generic products
Definition
products with no brand name that often come in simple packages and carry only their generic name
Term
packaging
Definition
the external container that holds and describes the product
Term
Labeling
Definition
the presentation of important information on a package
Term
quality
Definition
the degree to which a good, service, or idea meets the demands and requirements of customers
Term
Price Skimming
Definition
charging the highest possible price that buyers who want the product will pay
Term
Penetration price
Definition
a low price designed to help a product enter the market and gain market share rapidly
Term
psychological pricing
Definition
encouraging purchases based on emotional rather than rational responses to the price

even/odd pricing: people will buy more of a product at $9.99 than $10 because it seems to be a bargain at an odd price

symbolic/prestige pricing: high prices connote high quality
Term
discounts
Definition
temporary price reductions, often employed to boost sales
Term
Marketing channel
Definition
a group of organizations that moves products form their producer to customers; also called a channel of distribution
Term
retailers
Definition
intermediaries who buy products from manufacturers (or other intermediaries) and sell hem to consumers for home and household use rather than for resale or for use in producing other products
Term
Intermediaries
Definition
create time, place, and ownership utility
Term
wholesalers
Definition
intermediaries who buy from producers or form other wholesalers and sell to retailers
Term
Supply chain management
Definition
creates alliances between channel members.

connecting and integrating all parties in the chain to improve the flow “end-to-end” for the mutual benefit of all businesses in the chain and the customer.

include all organizations involved in moving products from the producer to the ultimate customer
Term
intensive distribution
Definition
a form of market coverage whereby a product is made available in as many outlets as possible
Term
Selective distribution
Definition
a form of market coverage whereby only a small number of all available outlets are used to expose products
Term
exclusive distribution
Definition
the awarding by a manufacturer to an intermediary of the sole right to sell a product in a defined geographic territory
Term
physical distribution
Definition
all the activities necessary to move products from producers to customers- inventory, control, transportaion, warehousing, and materials handling
Term
transportation
Definition
the shipment of products to buyers
Term
warehousing
Definition
the design and operation of facilities to receive store, and ship products
Term
materials handling
Definition
the physical handling and movement of products in warehousing and transportation
Term
integrated marketing communications
Definition
coordinating the promotion mix elements and synchronizing promotion as a unified effort
Term
advertising
Definition
a paid form of nonpersonal communication transmitted through a mass medium, such as television commercials or magazine advertisements
Term
advertising campaign
Definition
designing a series of advertisements and placing them in various media to reach a particular target market
Term
Personal Selling
Definition
direct, two way communication with buyers and potential buyers
Term
publicity
Definition
nonpersonal communication transmitted through the mass media but not paid for directly by the firm
Term
sales promotion
Definition
direct inducements offering added value or some other incentive for buyers to enter into an exchange
Term
push strategy
Definition
an attempt to motivate intermediaries to push the product down to their customers

producer>wholesaler>retailer>consumer
Term
pull strategy
Definition
the use of promotion to create consumer demand for a product so that consumers exert pressure on marketing channel members to make it available

producer
Term
promotional positioning
Definition
the use of promotion to create and maintain an image of a product in buyers' minds
Term
Accountants (vs Bookkeepers)
Definition
record financial information, but to understand and interpret and develop sophisticated accounting
Term
Purpose of internal financial information
Definition
1) to aid in internal planning and control
2) for external purposed such as reporting to the Internal Revenue Service, stockholders, creditors, customers, employees, and other parties
Term
Personal Finance Concepts
Definition
1)Value of money is constantly changing
2)Small Sacrifices can yield big payoffs in the future
3)Every Decision involves tradeoffs
Term
Environmental Forces of Marketing
Definition
-Economic/Demographic
-Legal/political
-Social/cultural
-Development status
-Technology
-media fragmentation
-competition
Term
Consumer Buying Process
Definition
1)Recognize problem/need
2)Seek information
3)Evaluation of alternatives
4)Purchase decision
5)post purchase evaluation
Term
Total Product Offer
Definition
-Product/service itself
-Value enhancers
Term
Consumer value of branding
Definition
-Convenience
-Status
-Quality
-Safety
Term
Producer Value of Branding
Definition
-Purchase Convenience
-Leverageable
-Consumer Loyalty
Term
Fixed Costs
Definition
costs that remain the same regardless of number of products made (rent)
Term
Variable Costs
Definition
costs that change depending on the number of units produced
Term
Break even analysis (pricing)
Definition
Quantity = Total fixed costs / price - variable costs

tells the business how many units they have to sell to cover their costs

-Tells business how many units to sell at a certain price to cover all expenses
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