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| sending and receiving of verbal and nonverbal messages. |
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| an event that creates within an individual the need to communicate. |
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| shaping everyone's unique impressions of reality. Once your brain recieves a message, it begins to interpret the stiumulus to derive meaning from it so that you will know how to respond or whether any response is even necessary. |
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| the means of transmitting the message. Oral messages. |
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| What is one of the most common functions in business? |
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| is a written message sent to someone working in the same organization. |
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| formal communication network |
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| within organization, info may be transmitted from superiors to subordinates (downward communication, from subordinates to superiors (upward communication), among people at the same level on the organizational chart(cross channel communication). |
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| in most organizations the largest number of verbal communications move from someone of higher authority to someone of lower authority. |
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| flow of info from lower level employees to upper employees. |
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| is the flow of info among peers within the same work unit. It is important to help coordinate work assignments, share info on plans and activities, negotiate differences, and develop interpersonal support, thereby creating a more cohesive work unit. |
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| informal communication network |
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| also known as grapevine. It is the transmission of info through nonofficial channels within the organization. |
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| an expression short lived, that is identified with a specific group of people. |
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| technecial terminology used within specialized groups; it has sometimes been called the pros prose. |
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| are inoffensive expressions used in place of words that may offend or suggest something unpleasant. |
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| identifies an idea or feeling instead of a concrete object. Ex. communication is an abstract word whereas memorandum is a concrete word. |
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| a word that identifies something that can be seen or touched. |
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| false and malicious statement that is communicated to others that inures a person's good name or reputation. |
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| the barrier to communication that results from an overemphasis on unity, which stifles opposing ideas and free flow of info. |
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| be descriptive, avoid using labels, dont exaggerate, speak for yourself, use i statements |
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| the larger the group the more important its mission. |
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| is a computer searchable collection of info on a general subject area, such as business, education, or psychology. You can collect more data electronically in a half hour than would be possible in an entire day of conventional library research. |
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| is a discussion group in which messages are sent directly to members via email. |
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| is a discussion group in which messages called articles are posted at the news group site. Anyone can connect to the site via internet usenet connection |
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| is a form of software that automates info sharing between or moer remote users and enables them to communicate electronically and coordinate their efforts easily. |
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| is a meeting of three or more people, at least some of whom are in different locations, who communicate via telephone. |
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| defamation in a permanent form such as in writing or on a video tape. |
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| a deliberate misprepresenation for the purpose of inducing someone to give up something of value. |
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