Term
| Ad-hoc (on-demand) reports |
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Definition
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Definition
| TPS that processes data in batches at fixed periodic intervals |
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Definition
| The most successful solutions or problem-solving methods for achieving a business outcome |
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Definition
| Erratic shirts in orders up and down the supply chain |
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Definition
| A type of cross-selling in which a combination of products is sold together at a lower price than the combined costs of the individual products |
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Definition
| A set of related steps or procedures designed to produce a specific outcome |
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Definition
| Reports that compare performances of different business units or time periods |
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Definition
| The marketing of complementary products to customers |
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Term
| Customer Relationship Management (CRM) |
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Definition
| An enterprisewide effort to acquire and retain customer, often supported by IT |
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Definition
| Any method of interaction with a customer |
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Definition
| Reports that show a greater level of detail tha n is included in routine reports |
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Term
| Electronic Data Interchange (EDI) |
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Definition
| A communication standard that enables the electronic transfer of routine documents between business partners |
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Term
| Enterprisee resource planning (ERP) systems |
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Definition
| Software that integrates the planning, management, and use of all resources in the entire enterprise |
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Term
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Definition
| Reports that include only information that exceeds certain threshold standards |
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Term
| Funcational area information systems (FAISs) |
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Definition
| A system that provides information to managers (usually midlevel) in the functional areas, in order to support managerial tasks of planning, organizing, and controlling operations |
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Term
| Global information systems |
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Definition
| Interorganizatinal systems that connect companies located in two or more countries |
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Term
| Interorganizational information system (IOS) |
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Definition
| An information system that supports information flow among two or more organizations |
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Definition
| Reports that summarize the performance of critical activities |
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Term
| Online transaction processing (OLTP) |
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Definition
| TPS that process data after transaction occur, frequently in real time |
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Definition
| Reports produced at scheduled intervals |
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Definition
| The flow of materials, information, money, and services from raw materials suppliers through factories and warehouses to the end customers; inculdes the organizations and processes involved |
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Term
| Supply chain management (SCM) |
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Definition
| The planning, organizing, and optimization of one of more of the supply chain's activities |
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Definition
| The flow of corporate data across nations' boarders |
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Definition
| Any business event that generates dat a worth capturing and storing in a database |
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Term
| Transaction processing systems (TPSs) |
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Definition
| Information system that supports routine, core business transactions |
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Term
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Definition
| The marketing of higher-value products and services to new or existing customers |
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Term
| Vendor-managed inventory (VMI) |
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Definition
| Strategy in which the supplier monitors a vendor's inventory levels and replenishes products when needed |
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