Term
| Customer Relationship Management (CRM) |
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Definition
| an enterprisewide effort to acquired and retain customers, often supported by IT |
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Definition
| public places in which Interent terminals are available, usually for a small fee |
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Definition
| the gap between those who have access to information and communications technology and those who do not |
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Term
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Definition
| The integration and interdependence of economic, social, cultural, and ecological facets of life, enabled by rapid advances in infromation technology |
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Term
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Definition
| Data that have been orgainzed so that they have meaning and value to the recipient |
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Term
| Information Technology (IT) |
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Definition
| Technology that relates to any computer-based tool that people use to work with informatio nand support the information and information processing needs of an organization |
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Term
| Information Technology (IT) architecture |
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Definition
| A high-level map or plan of the information assets in an orginzation |
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Term
| Information Technology (IT) Infrastructure |
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Definition
| The physical facilities, IT componets, IT services, and IT personnel that support the entire organization |
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Term
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Definition
| Data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current problem or activity |
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Term
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Definition
| The strategy of producing customized products and services |
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Term
| Management Information Systems |
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Definition
| Systems that deal with the planning for, development, management, and use of information technology tools to help people performa all tasks related to information processing and management |
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Term
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Definition
| A production process in which items are produced in large quantities but are customized to fit the desirees of each customer |
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Term
| Organizational Social Responsibility |
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Definition
| Efforts by organizations to solve various social problems |
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