Term
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Definition
| one's personal convictions about what one should strive for in life and how one should behave |
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Term
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| an employee's personal convictions about what outcomes one should expect from work and how one should behave at work |
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Term
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Definition
| work values that are relate to the nature of work itself |
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Term
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Definition
| work values that are related to the consequences of work |
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Term
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Definition
| one's personal convictions about what is right and wrong |
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Term
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Definition
| values that dictate that decisions should be made so that the decisions produce the greatest good for the greatest number of people |
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Term
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Definition
| values that dictate that decisions should be made in ways that protect the fundamental rights and privileges of people affected by the decisions |
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Term
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| values that dictate that decisions should be made in ways that allocate benefits and harms among those affected by the decisions in a fair, equitable, or impartial manner |
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Term
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Definition
| a set of formal rules and standards, based on ethical values and beliefs about what is right and wrong, that employees can use to make appropriate decisions when the interests of other individuals or groups are at stake |
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Term
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Definition
| a person who informs people in positions of authority and/or the public of instances of wrongdoing, illegal behavior, or unethical behavior in an organization |
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Term
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Definition
| collections of feelings, beliefs, and thoughts about how to behave in one's job and organization |
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Term
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Definition
| the collection of feelings and beliefs that people have about their current jobs |
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Term
| Organizational Commitment |
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Definition
| the collection of feelings and beliefs that people have about their organization as a whole |
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Term
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Definition
| how people feel at the time they actually perform their jobs |
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Term
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Definition
| intense short-lived feelings that are linked to a specific cause or antecedent |
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Term
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Definition
| the work that employees perform to control their experience and expression of moods and emotions on the job |
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Term
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Definition
| the work that employees perform to control their experience and expression of moods and emotions on the job |
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Term
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Definition
| an internal state that exists when employees are expected to express feelings that are at odds with how the employees are actually feeling |
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Term
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Definition
| an expression of confidence in another person or group of people that you will not be put at risk, harmed, or injured by their actions |
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Term
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Definition
| the work itself, working conditions, and all other aspects of the job and the employing organization |
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Term
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Definition
| the influence that individuals or groups have on a person's attitudes and behavior |
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Term
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Definition
| one of numerous components of a job |
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Term
| Herzberg's Motivation-Hygiene Theory |
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Definition
| 1) When motivator needs are met, employees will be satisfied; when these needs are not met, employees will not be satisfied 2)When hygiene needs are met, employees will not be dissatisfied; when hygiene needs are not met, employees will be dissatisfied |
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Term
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Definition
| the permanent withdrawal of an employee from the employing organization |
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Term
| Organizational Citizenship Behavior |
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Definition
| behavior that is not required but is necessary for organizational survival and effectiveness |
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Term
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Definition
| how happy, healthy, and prosperous employees are |
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Term
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Definition
| the commitment that exists when employees are happy to be members of an organization, believe in and feel good about the organization and what it stands for, are attached to the organization, and intend to do what is good for the organization |
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Term
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Definition
| the commitment that exists when it is very costly for employees to leave an organization |
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