Term
| 3 (out of 5)examples of first hand research |
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Definition
1) Comapany records
2) Experiments
3) Observations
4) Surveys
5) Focus Groups |
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Term
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Definition
| The results will occur over and over again |
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Definition
| The test is used to find the right thing |
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Definition
| The researcher knows the answer, but its private (think exams) |
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Term
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Definition
| Imagine a scantron without a name on it |
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Term
| Three frames of reference in which we deal with people |
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Definition
| Personal, Professional, organizational |
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Term
| when should you read something verbatim? |
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Definition
| When the situation in very serious/ critical-Think product recall |
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Term
| What is secondary research |
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Definition
| Results/ research published by someone else |
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Term
| What four components of a website should be analyzed to determine reliability? |
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Definition
| Purpose, Qualifications, Validity, and Structure |
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Term
| What are some probability sampling techniques |
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Definition
| random sampling, stratified random sampling, area or cluster sampling |
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Term
| What are some examples of non probability sampling techniques? |
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Definition
| Convenience sampling, quota sampling, referral sampling |
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Term
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Definition
1) Written record
2) Saves time
3) Eliminates phone tag |
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Term
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Definition
1) No emotion
2) Lack of confidentiality
3) Can be ignored or delayed |
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Term
| Two symbols you should when indicating data is unavaliable |
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Definition
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Definition
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Term
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Definition
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Definition
| An appeal to ethics/character |
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Term
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Definition
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Term
| 2 examples of external communication |
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Definition
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Term
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Definition
| knowing how to communicate language verbally |
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Term
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Definition
| Understand the visuals in the workplace |
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Term
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Definition
| knowing how to use technology |
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Term
| 3/4 trends from dept of labor that will have an impact on the workplace |
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Definition
1) Cultural differences (globalization)
2) Generational differences (aging workforce)
3) Environment of business (org culture) |
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Term
| What are the eight ways to avoid human error? |
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Definition
1) Report facts as they are
2) Do not think that conclusions are necessary
3) Do not interpret a lack of evidence as proof to the contrary
4) Do not compare non comparable data
5) Do not draw illogical cause-effect conclusions
6) Be cautious of unreliable and unrepresentative data
7) Do not oversimplify
8) Tailor your claims to your data |
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Term
| Ways to Improve Interpretation: |
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Definition
1) Maintain a judicial attitude
2) Consult with others
3) Test your interpretations-test of experience and the negative test |
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Term
| 2 statistical tools in interpretation |
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Definition
1) Statistical techniques help to analyze data
2) Unexplained calculations may confuse the reader |
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Term
| What do longer reports have that shorter reports do not? |
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Definition
| Table of Contents, Executive Summary |
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Term
| When should you incorporate a table of contents?? |
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Definition
| When the report is greater than 1500 words |
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Term
| What is a "Letter report" used for |
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Definition
| To present information to those outside the organization-usually 3-4 pages in a personal style |
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Term
| Who are email and memo reports targeted towards? |
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Definition
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Term
| What are some examples of short reports? |
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Definition
| Newsletters, pamphlets, and white papers |
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Term
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Definition
| retention of what we hear |
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Term
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Definition
| Give meaning to symbols you sense |
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Term
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Definition
| How well we actually hear and our attentiveness to listening |
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Term
| What are some ways you can build your network of contacts? |
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Definition
| Broaden your circle of friends, Get to know your professors, meet biz execs |
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