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| is caused by an absence of shared meaning |
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| Intercultural communication ____ |
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| refers to interactions that occur between people whose cultures are so different that the communication between them is altered |
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| Matthew lives his life by Christian principles, attends church twice a week, and is actively involved in a Bible study. When faced with choices in his life, he asks what the right choice is based on his faith. Matthew's religion is an example of ____ |
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| is determined by the importance that we assign to membership in cultural groups |
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| __A__ 5. The four dimensions of culture as identified by Hofstede are ____ |
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Definition
| individualism-collectivism, uncertainty avoidance, power distance, masculinity-femininity |
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| __C__ 6. Jerry is more likely to be a member of a collectivist culture if he ____ |
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| is careful to bring up delicate topics with his boss in private, not in public |
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| _D___ 7. Which of these might be a factor that distinguishes a co-culture? |
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Definition
a. Sexual orientation
b. Social class
c. Gender |
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| _B___ 8. If someone prefers concrete and specific language and predictability, they are likely to be from a____ |
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| high uncertainty-avoidance culture |
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| __C__ 9. If you come from a culture characterized as having high power distance, ____ |
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| inequalities in power, status, and rank are viewed as natural |
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| __D__ 10. If you come from a culture characterized as having low power distance, ____ |
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| individuals are expected to downplay differences in power, status, and rank |
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| . Raul expects to earn a paycheck outside the home and values being self-reliant. He expects his wife to stay at home, do the housework, and raise their children. Based on this information, Raul is probably from a ____ culture. |
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| __A__ 12. Ashlee likes that she is small, has long hair and enjoys wearing dresses. However, she also likes to wear men's jeans, is a construction worker, and does not intend to have children. Based on this information, Ashlee is probably from a ____ culture. |
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| _B___ 13. Sharon works at a high-end clothing store. Even though the transactions take longer and are more difficult when she serves a foreign customer, Sharon is patient and realizes these interactions are inevitable and can still result in satisfaction for both the customer and her. Sharon is doing what suggested behavior to improve intercultural communication? |
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| __C__ 14. If Yolanda was upset because she was unable to get a hamburger and french fries for lunch one day while in Tajikistan, her attitude would be demonstrating |
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| __B__ 15. When Miriam noticed that a group of Asian women in the cafeteria had an increased loudness or pitch to their speech, she assumed that they must be arguing. Which of the following is she demonstrating? |
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Definition
| incompatible communication codes |
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| __C__ 16. Johanna and Alexis are friends and co-workers. When Alexis gets a promotion and becomes Johanna's boss, Johanna suddenly begins to speak more formally with her. Alexis doesn't understand why her friend is acting so distant, but Johanna feels that she is simply acting more respectful of Alexis's new position. Which of the following communication barrier are they experiencing? |
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Definition
| incompatible norms and values |
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| _D___ 17. Your textbook mentions several ways to adopt correct attitudes in order to interact with more cultural sensitivity. Which of the following was not listed? |
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| _B___ 18. Some of the ways we might acquire knowledge about other cultures include all of the following except ____ |
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| __D__ 19. Intercultural empathy is ____ |
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| imagining yourself in the other person's cultural world so as to experience what he or she is experiencing |
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| __A__ 20. When Elizabeth moved from New York to Savannah, Georgia, she had a hard time adjusting to the slower pace, to people opening doors for her, and to people calling her ma'am. She felt that what others intended as friendly gestures invaded her personal space. Elizabeth experienced ____ |
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| Intercultural communication does not occur unless you leave your home country. |
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| Ethnicity and race are the same thing. |
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| Power distance describes the degree to which members of a society accept the unequal distribution of power among members. |
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| Assumed similarity helps us communicate interculturally because we usually communicate better when we understand others in terms of ourselves. |
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| Altruism means being insensitive to cultural differences. |
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| 26. Discuss the positive and negative aspects of using quotations within a speech. |
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| 27. How can you be sure to avoid plagiarism during a speech? |
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