Term
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Definition
| The number of subordinates, one job/post holder is responsible for |
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Term
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Definition
| How much work one employee, department or team have to complete in a given period of time |
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Term
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Definition
| The tasks involved in a particular job |
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Term
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Definition
| Passing the authority to make specific decisions to somebody further down the organisational hierarchy |
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Term
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Definition
| How the information is passed around the organisation including downwards, upwards, sideways and through the grapevine and gossip network |
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Term
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Definition
| The tasks involved in a particular level or grade of a job within an organisation |
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Term
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Definition
| Methods of measuring the effectiveness of employees including labour productivity, staff turnover and absenteeism |
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Term
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Definition
| Percentage of the total workforce who leave in any given time period |
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Term
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Definition
| The number of working days lost as a result of an employee's deliberate or habitual absence from work |
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Term
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Definition
| How a business chooses the best candidate for a vacancy it has identified |
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Term
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Definition
| A summary of the main duties and responsibilities associated with an identified job |
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Term
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Definition
| Identifies the skills, knowledge and experience a successful applicant is likely to have |
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Term
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Definition
| Candidates from inside the organisation |
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Term
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Definition
| Candidates from outside the organisation |
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Term
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Definition
| Ways in which the businesses recruit the best candidate for an identified vacancy. These can be internal or external to the organisation and will depend upon the time available, the budget available and the specialist skills available in the organisation |
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Term
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Definition
| Giving employees the knowledge, skills and techniques necessary to fulfil the requirement of a job |
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Term
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Definition
| Is given as an initial preparation upon taking up a post. It's goal is to help new employees reach the level of performance expected from an experienced worker |
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Term
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Definition
| Away from the place of work |
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Term
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Definition
| Learning by doing the job, under the guidance of an experienced member of staff or external trainer |
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Term
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Definition
| The factors that inspire an employee to complete a task at work |
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Term
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Definition
| Changing the nature of a job role in order to increase motivation or reduce dissatisfaction at work |
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Term
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Definition
| Giving employees the power to do their job: trusting them, giving them the authority to make decisions and encouraging feedback from them |
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Term
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Definition
| Varying an employees job on a regular basis |
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Term
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Definition
| Expanding the number of tasks completed by an employee |
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Term
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Definition
| Increase the level of responsibility within a job to make work more challenging and rewarding |
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Term
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Definition
| (Number of leavers per year/Average number of employees per year) X 100 |
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Term
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Definition
| Total value of output/Total number of employees |
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Term
| Labour cost per unit of output |
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Definition
| (Total labour costs/Total output) X 100 |
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Term
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Definition
| Total UK output/Total UK hours worked |
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Term
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Definition
| (Average number of staff absent on one day/Total number of staff) X 100 |
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Term
| Price elasticity of demand |
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Definition
| The responsiveness of demand to a change in the price of a product |
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Term
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Definition
| Where a product meets the customer requirements |
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Term
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Definition
| The ability of a business to generate profits from its activities. Measure in (Net profit margin) or (Return on capital) |
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Term
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Definition
Percentage of the firm’s total possible production capacity that is actually being used.
actual output per month (or per annum) x 100%
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maximum possible output per month (or per annum) |
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