Shared Flashcard Set

Details

Applied COM 115
Communication at work/ Chapter 1
9
Communication
Undergraduate 2
08/01/2011

Additional Communication Flashcards

 


 

Cards

Term
Noise
Definition
Source of communication problems
Term
Context
Definition
The setting in which the communication occurs have a powerful effect on what happens. It can influence the content and quality of interaction.
Term
Content messages
Definition
Information about the topic discussion
Term
Formal Communication Network
Definition
Systems designed by management to dictate who should talk to whom to get a job done.
Term
Downward Communication
Definition
Occurs whenever superiors initiate messages to their subordonates.
Term
Upward Communication
Definition
Messages flowing from subordinates to superiors
Term
Horizontal Communication
Definition
Messages between members of an organization with equal power.
Term
Informal Communication
Definition
Patterns of interaction based on friendships, shared personal or career interests, and proximity
Term
Networking
Definition
The process of deliberately meeting people and maintaining contacts to get career information, advice, and leads in turn to help others.
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