Shared Flashcard Set

Details

AP ADMS 2600 (YorkU)
Chapter 6-7
14
Business
Undergraduate 2
02/16/2016

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Cards

Term
Structured vs Nonstructured interviews
Definition

Structured uses 1) Job related questions, 2) Predetermined scoring system and 3) Standardized for all applicants

Nonstructured has open ended questions with various topics and interviewer makes decisions based on gut feeling, no guideline for evaluation

Term
Maxims of selection (3)
Definition

1) The success of on organization depends on the performance of employees

2) Selection is about predicting if someone will be good at a job in an organization

3) You will make better selction decisions if your procedures are based on evidence, not intuition

Term
Illegals question replacements (7)
Definition

1) Ask recent address

2) Ask if they can work under Canadian law for age req.

3) Ask if they can meet all requirements and attendance

4) Ask if they are able to legally work in Canada

5) Ask for military service, preference given to veterans

6) Explain work shift and ask if there are any problems

7) Tell medical reqs. and ask if applicant has any medical problems that will affect the ability to do the job

Term
Components of Selection System (4)
Definition

1) Valid

2) Reliable

3) Practical

4) Free from bias and fair

Term
Types of validity (3)
Definition

1) Criterion-Related Validity - Selection tool predicts or correlates with important elements of work behaviour

2) Content validity - Selection instrument such as a test samples the knowledge and skills for a job

3) Construct validity - Selection tool measures a theoretical construct or trait

Term
Types of Criterion-related validity (2)
Definition

1) Concurrent validity - test scores match criterion data obtained from current employees

2) Predictive validity - another test score made after the person has been on the job and is then compared to when they first took the test

Cross validation is essential, ex// test current employees and use that as a guideline for other applicants or other employees

Term
Selection ratio
Definition
The number of applicants compared to the number of people hired
Term
Interview Bias
Definition
Must be valid for all groups, must provide equal oppourtunities and no discrimination
Term
Needs Assessment steps (3)
Definition

1) Organization analysis - examine environment, strategies, resources

2) Task analysis - determining the content of the training program based on tasks and duties researched, can sometimes use competency analysis for harder jobs

3) Person analysis - Determines the specific people who need training

Term
Off the job techniques (6)
Definition

1) Lectures

2) Role-playing

3) Simulation

4) Case studies

5) Computer based training

6) Virtual reality

Term
Development methods for employees (8)
Definition

1) On the job training - develop goals, plan schedule, good atmosphere and evaluate

2) Apprenticeship training

3) Co-op/internships

4) Classroom instruction

5) Programmed instruction

6) Audiovisual methods

7) Simulation method

8) E-learning

Term
Managerial development methods (6)
Definition

1) On the job experience

2) Seminars/conferences

3) Case study

4) Management games

5) Behaviour models

6) Role playing

Term
Special programs made for new employees (5)
Definition

1) Orientation - familiarize with the organization, jobs and work units

2) Onboarding - systematically socializing new employees to help them go on board with organization

3) Basic skills training - reading, writing, etc.

4) Team training and cross-training - Traing to work in a team and cross is training to work multiple jobs

5) Ethics training - handled by chief ethics officer, training designed to avoid reputational and financial risks

Term
Feedback and reinforcement (2)
Definition

1) Behaviour modification

2) Spot rewards (Acknowledgement, etc.)

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