Shared Flashcard Set

Details

AP ADMS 2600 (YorkU)
Chapter 3-5
23
Business
Undergraduate 2
02/15/2016

Additional Business Flashcards

 


 

Cards

Term
Designated Groups that in the past have not gotten equity (4)
Definition
Women, Minorities, Aboriginals and ppl with disabilities
Term
Steps to implementing employment equity (6)
Definition

1) Senior management commitment

2) Data collection and analysis (Profiles based on stock/flow data - shows where design. grps are employed in company/info on design. grps going in-out of company)

3) Employment systems review (Avoid systemic discrim.)

4) Establish a workplan

5) Implement the workplan

6) Evaluate, monitor and revise the workplan

Term
Special Measures and Reasonable Accomodation
Definition
Reasonable accomodation involves adjusting work conditions or schedules for disabled or religious preferences
Term
Sources that prevent harassment (2)
Definition

1) Human rights legislation (based on designated grounds, no harassment in sex, race, religion)

2) Common law obligation - treat all workers with deceny and respect

Term
Identifying the kinds of sexual harassment (3)
Definition

1) When someone says/does things to you of sexual nature and you do not welcome it

2) A person with authority denying you something based on sexual suggestions not being welcome

3) A person with authority punishes or threatens you because you did not welcome sexual suggestions

Term
Diversity Management
Definition
It is voluntary but it involves managing a multicultural workforce in order to make a better workplace to reach business goals
Term
Ways to start diversity management (2)
Definition

1)Make cross-functional teams to promote diversity between departments

2) Train all employees to be comfortable with diversity implementation

Term
Job vs. Position
Definition

A job is a group of related activities and duties, most are natural units of work that are all related, can be grouped into job families.

A position consists of different duties performed by one employee.

Term
Job Specification
Definition
Used in recruitment, it is a statement of knowledge, skills and abilities required of the person who is performing the job. Used to determine who to hire, see if they match up to the specification.
Term
Job Descriptions
Definition
States the tasks, duties and responsibilities that an employee has when doing the job. Can determine employees who are a good fit by seeing what they can do then matching them to the proper job description.
Term
National Occupational Classification (NOC)
Definition
Used to compile, analyze and communicate info about occupations. Info can be used for employment equity, HR planning and occupational supply/demand forecasts and analyses
Term
Job Characteristics (5)
Definition
Skill variety, Task identity, Task significance, Autonomy, Feedback
Term
Making a flexible work schedule (4)
Definition
Compressed workweek, Flextime (choose when you start and finish), Job sharing (two part time workers instead of one full time worker), Telecommuting
Term
Benefits of a compressed workweek (4)
Definition
Recruitment/retention of employees, coordinate employee schedule with production schedule, accomadating leisure time activities and facilitating personal appointments, improvement in satisfaction and morale
Term
Benefits of telecommuting (6)
Definition

1) Better work-life balance

2) Reduced absenteeism

3) Rentention of valued employees

4) Reduced carbon footprint, no commuting

5) Increased productivity

6) Lower overhead and office space costs

Term
Internal vs. External Recruitment
Definition

Internal involves promoting existing employees, can improve morale and since employees know the company well they don't need training, as well you already know their level of performance so it is reliable.

External involves hiring from outside, they have a different set of skills and a different mindset of ideas/attitude, can having different experiences working at different jobs and can bring innovation, they can also bring clients if they are accountants/lawyers, can sometimes require special training.

Term
Tight vs Loose Labour Market
Definition

A tight labour market has low unemployment which forces employers to advertise more or get help from agencies.

A loose labour market has a lot of potential employees, this makes it easier to recruit.

 

Term
Quality of fill
Definition

Quality of hire = (average job performance + percentage of new hires reaching acceptable productivity within time frame + percentage of new hires retained after

1 yr)/Number of indicators

(PR + HP + HR)/N
Term
Time to fill
Definition

An average of time it took to select employee and time it took to start work based on positions in company

(ex// Engineer, Clerk, Salesperson)

Term
Yield Ratios
Definition
Percentage of applicants that make it from recruitment source to the selection process stage. (ex// 17 ppl make it out of 100 resumes = 17/100)
Term
Cost per hire
Definition

Cost per hire (SC/H) = Advertising costs + Agency fees + Referral bonuses + No cost hires/Total hires

SC/H = AC + AF + RB + NC/H

Term
Branding
Definition
Company's efforts to help existing and prospective workers understand why it is a desirable place to work
Term
Outplacement services
Definition
Service provided by organizations to help terminated employees find a new job
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