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Definition
| a form created when a customer places an order with a company (customer perspective) |
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| a form created when a customer places an order with a company (company perspective) |
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| the entire set of preestablished and approved prices for each product |
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| the maximum dollar amount that a customer is allowed to carry as an accounts receivable balance |
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| documents the quantities and descriptions of items ordered |
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| prepared by warehouse personnel lists all items included in a shipment |
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| the terms of the agreement between the company and the carrier |
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| chronological listing of shipments that allows management to track the status of sales and to answer customer inquiries regarding order status |
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| provides details of the sale and requests payment |
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| a special journal that records sales transactions |
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| lists the chronological sequence of all returned items |
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| a source document completed by personnel in the receiving dock that documents the quantity and condition of items received |
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| prepared to document the return and to adjust the amount of the customer's credit status |
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| a credit to the customer account made to compensate the customer for a defective product or a late shipment |
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| the documentation accompanying payment that identifies the customer account number and invoice to which the payment applies |
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| a special journal that records all cash collections |
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| incorporate electronic processing of sales-related agencies, and generally, e-commerce sales processes are transacted over the internet |
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| electronic data interchange systems |
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| systems communicate sales documents electronically with a standard business format |
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| process sales at a cash register in retail stores |
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| business process reengineering |
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| is the purposeful and organized changing of business processes to make the processes more efficient |
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| business to consumer internet sales |
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| business to business internet sales |
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| contain information about the file or transmission being sent |
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| also contain data about the file or transmission and identify the end of a particular transaction data set |
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| identify the type of transactions in the set, such as a set of sales invoices |
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| include the actual data within the invoices, such as quantities and prices |
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| provide other valuable services such as translation and encryption of the edi data and authentication of a valid and authorized trading partner |
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| the process of user identification to ensure that only authorized users are accessing the IT system |
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| the coding of data that makes data unreadable to those without the encryption key |
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| occurs when the it system automatically produces a log of users and the actions they undertake within the it system |
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| are subtotals of selected fields for an entire batch of transactions |
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| a reply that echoes the data control totals |
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| is intentionally persuading a customer to buy more than needed, thereby stuffing more product into the sales channel |
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| is a term that refers to moving a period cut-off date forward to include sales that rightly would occur in a future period |
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