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| The first row of seats located behind the partition that separates First Class from the Main Cabin. Row 3. |
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| Action taken to cancel previously confirmed itinerary segments. |
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| A fee that will be charged to the guest if they cancel their reservation. |
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| More commonly known as "airline". Each airline is a "carrier" of guests and cargo. |
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| The fee that will be charged if the guest makes a voluntary change to their existing reservation. |
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| To hire the exclusive use of any aircraft. |
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Any guest travelign on Virgin America between the ages of 2 through 14 years of age. |
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| Comments are notations that are added to a reservation and contain general remarks about the reservation. |
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| The arrangement of seats on an aircraft. |
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| A number that is assigned to eachs guest's flight reservation as it is stored in aiRes. It is a code a guest will be asked to identify their reservation. |
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| A guest travelign on Virgin America who is 15 years of age or older. |
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| The cost of making reservation. |
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| VA computer system used for Reservations and Departure Check-In (DCS) |
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| The system responsible to controllign air traffic in the air ond on the ground. |
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| The bags or suitcases a guest places their belongins in. |
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| The amoutn of baggage which a guest may check in or carry on board an aircraft withoutht additional charge. The linerar dimensions and weight of each piece of baggage must meet the criteria for free allowance. |
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Definition
| A tag that is generated at the airport. It contains information on the guest's name, destination, and tag number for tracing purposes. |
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| time frame when travel is not permitted for free or reduced fres. Blackouts usually occur during peak or holiday travel dates or seasons. |
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| A card given to the guest at check-in with all boarding information. |
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| The dimensios of a bag are its lenght, plus width, plus height added together, in inches. This is commonly known as linear dimesions. |
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| These are the sections of an aircraft. These cabins are referred to as First and Main (sometimes referred to as coach or economy). |
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