Alan Toffler spoke of 3 kinds of waves; in order they were:

A. Technology, Scientific, Agricultural

B. Agriculture, Industrial, Information

C. Industrial, Information, Agriculture

Every society up until 1820 was agriculture based?

True or False?

The Industrial Wave started in ______ in _________, and by 1880 it had hit ___________.

A. 1850; America; Europe

B. 1820; America; Europe

C. 1820; Europe; America

The information age ended in?

A. 2000

B. 1950

C. It is still taking place

Why did management take so long to be developed?

1. Because there were no large organizations

2. Because management was thought to be economics

3. Because the people's side of management was taught to be a social science. Like Psychology or Sociology

4. Because no one thought management needed to be developed

A. 1,3,4

B. 2,3,4

C. 1,2,3

D. None of the above

Choose  the 2 General Administrative Theorists:

A. Fred Taylor

B. Henry F

C. Max Webber

D. Elton Mayo

B. Henry F

C. Max Webber

When people are being studied, they act differently. This is called:

A. Watching Effect

B. Hawthorne Effect

C. Productivity Effect

Elton Mayo's studies came to be known as the ___________ studies because when the employees were studied, they worked harder when they received added attention.

A. General

B. Human

C. Hawthorne

Happy workes will perform at a higher level.

True/False?

Why?

False.

Because happy worked mean less absesnces, no one is looking for another job, etc.

This person is responsible for coming up with the following 3 ways that psychologists could contribute to the industry:

1. Study jobs and determine which people are best suited to specific jobs

2. Identify the psychological conditions under which employees do their best work

3. Devise management strategies to influence employees to follow managements interests

Who is he/she?

A. Elton Mayo

B. Hugo Munsterberg

C. Mary Parker Follett

Munsterbergs ideas led to the field of _____________

______________, which is the study of human behavior in workplaces, which is still taught today.

A. Social Psychology

B. General Psychology

C. Industrial Psychology

D.Child Psychology

Hugo Munsterberg, Mary Parker Follett, and Elton Mayo are the three people who did what?

A. pioneered behavioral theory

B. pioneered hawthorne studies

C. pioneered social psychology studies

The following ideas were among the most important thoughts this person had:

1. Organizations should be operated as "communities," with managers and subordinates working together in harmony

2. Conflicts should be resolved by having managers and worked talk over differences and find solutions that would satisfy both parties-a process called integration

3. The work process should be under the control of workers with the relevant knowledge, rather than of managers, who should act as facilitators

Who is this person?

A. Elton Mayo

B. Mary Parker Follett

C. Hugo Munsterberg

The study of people in organizations is ___________

____________.

A. Hawthorne Effect

B. Organizational Theory

C. Organizational Behavior

Individual differences means that as a manager, you are responsible for __________________?

A. assumming that all people are alike

B. assumming that everyone is like you

C. knowing how to treat people in different ways to comfort their personality

_____________ is the way you see the world. We all ___________ things differently.

A. Eyesight; see

B. Perception; perceive

C. Thinking on your ownl think

____________ ______________ means that people are motivated by what they want.

As a manager, it is up to you to know what that is.

You need to understand and get to know your workers.

A. Individual differences

B. Self Efficacy

C. Motivated Behavior

We all want to be part of something bigger. An example of this is being a football fan or belonging to a fraternity. What is this called?

A. Individual Differences

B. Desire for involvement

C. Self Efficacy

Self Efficacy is __________________.

A good manager understands that there are people who are very difficult to replace.

Managers also should know that people are not machines.

A. what you think of yourself

B. how much you dislike your managers

C. the value of the person

In the nature of the organizations, the social system is made up of two parts:

A. Right and Wrong

B. Formal and Informal

C. He said and she said

When studying ___________ the ____________ approach includes planning, leading, organizing, and controlling.

A. organizations; contingency

B. management; process

C. management; contingency

The __________ approach states that different behaviors are required in different environments to maximize management effectiveness.

A. Contingency

B. Process

C. Productivity

The Productivity approach is done by a series of equations.

Knowledge x _______= ability

___________ x situation= motivation

Ability x motivation= _______________

Human __________ x __________ resources= organzational _____________

Fill in with the following words:

productivity, attitude, skill, performance, potential human performance, organizational

Knowledge x _skill_= ability

_attitude___ x situation= motivation

Ability x motivation= _potential human performance__

Human _performance____ x _organizational___ resources= organzational __productivity__

______________________ approach focuses on employee growth and development, explanded capabilities, and opportunities that lead to increased effectiveness. This model also describes us today)

A. Quantitative 

B. Contingency

C. Process

D. Human Resources

This approach started in the 80's and uses linear programming, work scheduling, and EOQ (Economics Order Quantity).

A. Systems

B. Quantitative

C. Contingency

D. Process

_________ Programming is a technique that managers use for resource allocation.

Work Scheduling asks a question of how do you schedule work processes that one group is not waiting for another.

______________ is a way to maximize your profits.

These statements are a part of the Quantitative Approach.

A.EOQ; Linear

B. Linear; EOQ

C. Neither is right

The __________ approach includes all parts of an organization interacting in a complex relationship, and everything is interrelated and intergrated.

A. Quantitative

B. Contingency

C. Systems