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Administrative Management
Chapter 1
68
Business
Undergraduate 3
10/04/2010

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Cards

Term
Organization
Definition
A group of people who work together in a structured fashion to reach a common goal
Term
What separates private from public organizations? 
Definition
Proft
Term
Is church an organization?
Definition
Yes. 
Term

How many people use facebook today?

A. 4 million

B. 100 million

C. 522 million

D. 355 million

Definition
C. 522 million
Term
3 common characteristics in organizations
Definition

-People

-Purposes can only be achieved through people

-Organizations create a structure that defines and limits the behaviors of its memebers

 

Term

Set of activities including planning, leading, organizing, and controlling directed at an organizations human, financial, technological, physical resources. With the aim of achieving organizational goals in an effective and effiecient manner

Definition
Management
Term
Setting a goal and determining how to achieve them
Definition
Planning
Term
Neat, uptight, detailed. Corporate sense is determining methods for grouping activities and finding the best ways to utilize resources.
Definition
Organizing
Term
The ability to getting the members of an organization to works towards a common goal
Definition
Leading
Term
Talks about monitoring the organizations progress to the goals
Definition
Controlling
Term

deals with the end result choosing the right goals and strategies and achieving them in the most ethical way possible

*DOING THE RIGHT THING

A. Efficiency

B. Effectiveness

Definition
B. Effectiveness
Term

The productive use of resources 

-faster, cheaper more economical supply side use of resources

* DOING THINGS RIGHT

A. Effectiveness

B. Efficiency

Definition
B. Efficiency
Term

If you are in charge you are a(n):

 

A. Manager

B. Employee

Definition
A. Manager
Term

If you are not being reported to, you are a(n):

 

A. Employee

B. Manager

Definition
A. Employee
Term
What are three levels of management?
Definition
Upper, Middle, and Lower
Term

When you are in total control of an organization, you are a __________manager.

A. Middle level

B. Lower level

C. Upper level

Definition
C. Upper level
Term

Develop a strategy, figure out the environment, and figure out the best strategy for the market makes you __________ management.

A. upper level

B. middle level

C. lower level

Definition
A. upper level
Term
Group of managers who translate from upper level to lower level
Definition
Middle level management
Term

Someone who has to identify crisis because they don't have a specific position is a(n) ___________ manager.

A. upper level

B. middle level

C. lower level

Definition
b. middle level
Term

In today's world, the chances are you are climbing the "corporate ladder" sideways as opposed to up and down.

T/F?

Definition
True
Term

Current % of underemployed people?

A. 50%

B. 35%

C. 27%

Definition
C. 27%
Term

 You have a position such as a doctor and you are layed off. You then are trying to get another job but are unsuccessful. So you go to work as a server at a restaurant. What is this called?

A. unemployment

B. underemployment

 

Definition
B. underemployment
Term

people that directly deal with the employees/operatives and customers are _________ managers

A. upper lever

B. lower level

C. middle level

Definition
B. lower level managers
Term

A general manager is an example of what kind of manager?

A. lower level

B. middle level

C. upper level

Definition
A. Lower level 
Term

According to Fortune 1000 Companies, _____% of lower level managers are women.

A. 45%

B. 55%

C. 24%

D. 66%

Definition
B. 55%
Term

According to Fortune 1000 Companies, _____% of middle level managers are women.

A. 41.2%

B. 5.5%

C. 24.8%

D. 36.5%

Definition
C. 24.8%
Term

According to Fortune 1000 Companies, _____% of upper level managers are women.

A. 20%

B. 8%

C. 4%

D. 17%

Definition
B. 8%
Term

What percent of men are upper level managers?

A. 50.8%

B. 98.2%

C. 79.5%

D. 68.7

Definition
B. 98.2%
Term

What are two views of how women are seen in the workplace?

A. Classy

B. European

C. American

D. Both B and C

Definition
D. Both B and C
Term

Men and women are equal and alike is the _______model.

A. Equality

B. Complimentary Contribution

Definition
A. Equality
Term

Men and women are different is the ________model.

A. Equality

B. Complimentary Contribution

Definition
B. Complimentary Contribution
Term

Which of these is true about the equality model?

1. They should be judged strictly by performance.

2. they are judged in terms of what each can do for the organization and rewarded accordingly.

3. who does better in performance gets rewarded.

4. The higher you get in management, the higher your reward.

A. Answers 1,3,4 are correct

B. Answers 1,2,4 are correct

Definition
A. Answers 1,3,4 are correct
Term

The equality model is ___________?

 

A. American

B. European

Definition
A. American
Term

The complimentary contribution model is __________.

 

A. American

B. European

Definition
B. European
Term

Which of these is true of the complimentary contribution model?

1. men are better than women at some things and women are better than men at others

2. they are judged in terms of what each can do for the organization and rewarded accordingly.

3. they should be judged strictly by performance

4. the higher you get in management, the higher your reward.

A. Answers 1,2 are correct

B. Answers 3,4 are correct

Definition
A. Answers 1,2 are correct
Term

Who had his students shadow CEO's?

 

A. Johnny Knowville

B. Henry Mintzberg

C. Max Weber

Definition
B. Henry Mintzberg
Term

Henry came up with several roles. Which of these were they?

1. interpersonal role- manager plays this role

2. information role- managers monitor your work

3. Entrepreneur role- how we make money

A. All are corect

B. Only 1 and 3 are correct

C. Only 2 and 3 are correct

D. Only 1 and 2 are correct 

Definition
A. All are correct
Term
Is time management crucial?
Definition
Yes. 
Term

A managers job is universal. You do the same job.

 

T/F?

Definition
False
Term

80% of you job satisfaction comes from your management.

 

T/F?

Definition
True
Term

The means to use resources like people, money, raw materials. 

 

A. Efficiency

B. Effectiveness

Definition
A. Efficiency
Term

The ends to achieve results, make the right decisions and to successfully carry them out so that they achieve the organizations goals.

 

A. Efficiency

B. Effectiveness

Definition
B. Effectiveness
Term

Your influence on the organization is multiplied far beyond the results that can be achieved by just one person acting alone.

 

A. Divider effect

B. Multiplier effect

C. None of these

Definition
B. Multiplier effect
Term

What effects a manager?

_________ of management, Profit vs. _______, _______ of organization, management varies based on ___________, _______ environments lead to different volitarity.

A. Size, nonprofit, size, american boarders, the same.

B. Level, nonprofit, size, national boarders, different.

Definition
B. Level, nonprofit, size, national boarders, different.
Term

What is the number one goal of a public organization?

a. profit

b. revenue

c. sales

Definition
a. profit
Term

3 characteristics about an organization:

1. Every organization has a _________, and people group together.

2. The organiation can only achieve their _________, through their people.

3. Every organization has a ___________.

A. purpose, goals, president

B. goal, purpose, structrue

C. purpose, purpose, structure

Definition
C. purpose, purpose, structure
Term

The set of activities that includes planning, leading, organizing, and controlling directed at an organizations human, financial, physical, and informational resources aimed at accomplishing the organizations goals in an effective and efficient manner.

A. Organizing

B. Leading

C. Management

D. Controlling

Definition
C. Management
Term

Most important aspect of management?

A. controlling

B. leading

C. planning

D. organizing

Definition
C. planning
Term

Getting work done though other people is _________.

A. effectiveneness

B. leading

C. controlling

Definition
B. leading
Term

__________ is doing things right, and __________ is doing right things.

A. Effectiveness; Efficiency 

B. Efficiency; Effectiveness

Definition
B. Efficiency; Effectiveness
Term

Grouping of activities is ___________?

A. planning

B. controlling

C. organizing

D. none of the above

Definition
C. organizing
Term

Monitoring progress towards organizations goals is __________?

A. controlling

B. organizaing

C. leading

D. planning

Definition
A. controlling
Term

When someone who works for the organization has no one to report to them, they are considered?

A. upper level managers

B. operatives

C. lower level managers

Definition
B. operatives
Term

_________ level managers set the mission and vision of the organization and develop a strategy for the environment.

A. Middle level managers

B. Upper level managers

C. Lower level managers

Definition
B. Upper level managers
Term

Minorities and women have a tough time getting through this.

A. Job applications

B. Glass ceiling

C. Glass floor

D. Interviews

Definition
B. Glass ceiling
Term

Managers whose job is to take the "orders" from upper level managers and translate, implement, and execute them at the lower levels.

A. Upper level managers

B. Lower level managers

C. Middle level managers

Definition
C. Middle level managers
Term

These managers are also considered front line managers.

A. Lower level managers

B. Middle level managers

C. Upper level managers

Definition
A. Lower level managers
Term

Lower level managers run the __________ operations of the organization.

A. long term

B. day to day

C. personal

Definition
B. day to day
Term

What is the percentage of women who are upper level managers?

A. 1.8%

B. 8%

C. 15%

Definition
B. 8%
Term

___% of all ______________ managers are women.

A. 24.8; upper level

B. 55; lower level 

C. 62; lower level

Definition
B. 55; lower level 
Term

The _______ model states that men and women are equal. Exactly equal. There work needs to be judged in terms of numbers, the one with the highest numbers gets promoted, gets a raise, etc. This is also the ________ model. 

A. complimentary contribution; european

B. equality; european

C. equality; american

D. complimentary contribution; american

Definition
C. equality; american
Term

The ____________ model states that men and women are different. Men are better then women at some things, while women are better then men at others. Each should be compensated based on the unique strengths that they bring to the corporation. This is also known as the _________ model.

A. complimentary contribution; european

B. equality; european

C. equality; american

D. complimentary contribution; american

Definition
A. complimentary contribution; european
Term

Is a managers job universal?

A. yes

B. no

Definition
B. no
Term

Select 5 reasons that a managers job is different.

 

1. Environment 2. Employees 3. Size  4. Efficiency

5. Customers 6. Profit vs. Nonprofit 7. Levels of Management 8. Culture or National Boundries

9. Experience.

Definition

7. Levels of management

6.  Profit vs. nonproft

3. Size

8. Culture or national boundries

5. The environment

Term

4 Types of Managers:

__________ manager is responsible for one thing. One organizational acitivity.

__________ manager has multiple responsibilities in the organization.

___________ manager is responsible for a department or function that directly contributes to bottome line of the corporation.

___________ manager takes care of the support. This doesn't relate to the bottome line.

A. Staff, line, general, functional

B. Functional, general, staff, line

C. Funcation, general, line, staff

D. General, functional, line, staff

Definition
C. Funcation, general, line, staff
Term

These skills are needed to become a ___________.

1. Technical skills- deals with doing the job

2. Interpersonal skills- how you get along with other and interact

3. Conceptual skills- are you able to see the big picture

4. Diagnostic skills- the ablity to identify, react, analyze, and solve problems

5. Political skills- gaining and utilizing a power base.

 

A. CEO

B. Manager

C. Employee

Definition
B. Manager
Term

Where do you get management expertise?

A. Education and dreaming

B. Experience and Questions

C. Education and Experience

Definition
C. Education and Experience
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