What are the main categories of personal computer components?

A. System Unit

B. Input Devices

C. Display

D. Peripheral Devices

E. Network Devices

A. System Unit

B. Input Devices

C. Display

D. Peripheral Devices

Where is the system BIOS stored?

A. On the primary hard drive

B. In BIOS memory

C. In RAM

D. On ROM chips

D. On ROM chips

Which hardware components are checked during the POST?

A. Power supply

B. CPU

C. Display

D. RAM

A. Power supply

B. CPU

D. RAM

Windows XP includes the Windows Aero interface.

A. True

B. False

B. False

Gadgets must be downloaded from the Microsoft Windows website, or they will not work properly.

A. True

B. False

B. False

UNIX and Linux are typically used as centralized network file servers, rather than for ad hoc peer- to-peer resource sharing.

A. True

B. False

A. True

Windows includes software diagnostic tests that help you find and correct hardware problems.

A. True

B. False

A. True

If you are using an anti-static ESD floor mat, you do not need any other ESD safety equipment.

A. True

B. False

B. False

What item reacts with heat and ammonia-based cleaners to present a workplace hazard?

A. Capacitor

B. Toner

C. Laser

D. Battery

B. Toner

Before attempting to install an expansion card, verify that the computer has an available slot that matches the expansion card's bus type.

A. True

B. False

A. True

When you are installing a sound card, you do not have to worry about the available slots on the motherboard.

A. True

B. False

B. False

Which two of the following can be used to configure multimedia devices?

A. Device Manager

B. Control Panel

C. Network Monitor

D. Install Window

A. Device Manager

B. Control Panel

Generally found in older systems, Single In-line Memory Modules (SIMMs) have a 32-bit data path.

A. True

B. False

A. True

When replacing and installing a new motherboard, you must ensure that it is properly configured to match the processor that it will host.

A. True

B. False

A. True

Building a computer from scratch is the easiest way because you can simply select the power supply, and install it according to manufacturer requirements.

A. True

B. False

B. False

Patch management is the practice of monitoring for, obtaining, evaluating, testing, and deploying integral fixes and updates for programs or applications.

A. True

B. False

A. True

Several identical PCs need their operating systems upgraded. Choose the most appropriate installation method (Select Two).

A. Unattended

B. Clean

C. Image deployment

D. Repair

A. Unattended

C. Image deployment

A user has Windows XP and needs both Windows XP and Windows 7. Choose the most appropriate installation method.

A. Clean

B. Repair

C. Remote network

D. Multiboot

D. Multiboot

The HR manager's client computer must meet the recommended requirements to run Windows 7, so that she can access and use all of the HR related applications used by the organization. In this case, the best client option is a thick client.

A. True

B. False

A. True

Which are the most common peripherals used within the gaming world?

A. Controller

B. Mouse

C. Keyboard

D. Display monitor

B. Mouse

C. Keyboard

In order to properly support the HR's employee benefits website, a new server running client VM's has been installed so the environment that the application requires can be strictly administered by IT staff. Current PC's will be used to access the Client VM environment that is configured on the VM Server. What needs to be present at all PC's that will be accessing this new server and application?

A. Fast network connection to server hosting the VM environment

B. Upgrade to video cards

C. Appropriately configured VM Client

A. Fast network connection to server hosting the VM environment

C. Appropriately configured VM Client

What is the transmission method that allows multiple signals to be carried separately on the same media at the same time called?

A. Baseband

B. Broadband

C. Modulated

D. Multicast

B. Broadband

Which broadband communication method uses light to carry signals?

A. Fiber

B. DSL

C. Cable modem

D. Satellite

A. Fiber

Which are wired connection technologies?

A. Bluetooth

B. ISDN

C. Dial-up connections

D. Wi-Fi

B. ISDN

C. Dial-up connections

Wi-Fi Protected Access (WPA) is a security protocol that was introduced to address some of the shortcomings in the WEP protocol during the pending development of the 802.11i IEEE standard.

A. True

B. False

A. True

Most routers available today can be configured for wired and wireless networks.

A. True

B. False

A. True

When installing a wireless router, it is no longer necessary to change the default Service Set Identifier (SSID) and verify that you are not broadcasting out to the network.

A. True

B. False

B. False

Due to their streamlined and lightweight design, laptops do not need keyboards.

A. True

B. False

B. False

Laptop DC jacks are now made to be universal, so that a single design can be considered compatible with any and all laptop power cords.

A. True

B. False

B. False

Which of the following are concerns when operating laptops?

A. Size

B. Overheating

C. Warranty restrictions

D. Payment

B. Overheating

C. Warranty restrictions

Tablets can run a number of different operating systems including versions from Microsoft, Linux, and UNIX.

A. True

B. False

B. False

Most laptops do not come with a touch interface component. You can purchase specific laptops that have the feature, but it is not common.

A. True

B. False

A. True

All programming code used to develop mobile apps is open source code, regardless of the platform.

A. True

B. False

B. False

The fuser assembly is a component of a laser printer.

A. True

B. False

A. True

Duplexing is the process that enables automatic printing and scanning on both sides of printing media, such as paper and envelopes.

A. True

B. False

A. True

Which type of paper feed does an impact printer use? Select all that may apply.

A. Tractor feed

B. Friction feed

C. Reverse collation feed

D. Loop feed

A. Tractor feed

B. Friction feed

War driving is a method in which attackers gain access to unauthorized information on a wireless device, using a Bluetooth connection within the 30-foot Bluetooth transmission limit.

A. True

B. False

B. False

Because social engineering attacks depend on human factors rather than on technology, their symptoms can be vague and hard to identify.

A. True

B. False

A. True

While assigning privileges to the accounting dept in your organization, Cindy, a human resource administrative assistant, insists that she needs access to the employee records database in order to fulfill change of address requests from employees. After checking with her manager and referring to the organization's access control security policy, Cindy's job role does not fall into the authorized category for access to that database. What security concept is being practiced in this scenario?

A. The use of strong passwords

B. The principle of least privilege

C. User education

D. Common user security practices

B. The principle of least privilege

A user has reported that there are grinding noises coming from her computer case. Once you take a closer look, you suspect that it is the hard drive. What is the possible cause and solution to this type of issue?

A. Data is corrupt on the drive, and has not been shut down correctly

B. A virus has attacked the hard drive, so use antivirus software to mitigate the issues.

C.  The hard drive is physically damaged, probably due to a head crash, so the drive must be replaced.

C.  The hard drive is physically damaged, probably due to a head crash, so the drive must be replaced.

Line noise occurs when there is a fluctuation in the electrical current. Which two of the following is a common cause of line noise?

A. Radio frequency interference (RFI)

B. Electric company equipment failure

C. Decreased line voltage

D. Electromagnetic interference (EMI)

A. Radio frequency interference (RFI)

D. Electromagnetic interference (EMI)

The user is complaining of application crashes. He is fine if he is running only his email and word processing programs. If he also opens his graphics program at the same time, then the applications are crashing. Why is the user experiencing the problem only when additional applications are opened?

A. The memory modules are incompatible with one another.

B. Memory errors are occurring in one of the higher memory modules.

C. There is not enough memory in the system.

B. Memory errors are occurring in one of the higher memory modules.