Term
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Definition
| The attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources |
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Term
| The Process of Management |
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Definition
| Planning, Organizing, Controlling Leading |
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Term
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Definition
| An organiztaion that is goal directed and deliberately structure |
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Term
| Organizational Effectiveness |
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Definition
| Providing a product or service that customers value |
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Term
| Organizational efficiency |
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Definition
| Refers to the amount of resources used to achieve an organizational goal |
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Term
| Different types of management skills |
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Definition
Conceptual skills
Human skills
Technical skills |
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Term
| Importance of Management Skills among different types of Managers |
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Definition
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Term
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Definition
| Rise to the level of incompetence |
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Term
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Definition
| Promote the incompetent because you don't want them doing "real work" |
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Term
| Five Leadership Skills for Chris Management |
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Definition
1. Stay Calm
2. Be visible
3. Put people before business
4. Tell the truth
5. Know when to get back to business |
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Term
| 3 Big Outside Forces that Influence Management |
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Definition
Economic Forces
Political Forces
Social Forces |
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Term
| Classical Perceptive of Management |
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Definition
1. Scientific Management
2. Bureaucratic
3. Administrative Principles |
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Term
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Definition
General Environment
Task Environment
Internal En |
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Term
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Definition
| Set of key values, beliefs, understandings, and norms that members of an organization share. |
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Term
| 4 Types of Corporate Culture |
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Definition
Adaptability
Achievement
Involvement
Consistency |
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Term
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Definition
Technological forces
Sociocultural forces
Economic forces
Legal/Political forces
International forces |
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Term
| Three Domains of Human Action |
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Definition
Domain of Codified Law
Domain of Ethics
Domain of Free Choice |
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Term
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Definition
Free consent
Privacy
Conscience
Speech
Process
Safety |
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Term
| Levels of Personal Moral Developement |
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Definition
Level 1: Preconventional
Level 2: Conventional
Level 3: Postconventional |
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Term
| Corporate and Social Responsibility |
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Definition
| Decisions and actions that will enhance the welfare and interests of society and the organiztion |
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Term
| Three P's of Sustainability |
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Definition
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Term
| Types of Corporate Responsibility |
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Definition
Economic Responsibility
Legal Responsibility
Ethical Responsibility
Discretionary Responsibility |
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Term
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Definition
| Desired future state that the organization attempts to realize |
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Term
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Definition
| A blueprint for goal achievement and specifies the necessary resource allocations, schedule, tasks and other actions. |
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Term
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Definition
| The organization's reason for existence |
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Term
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Definition
| Official goals, broad statements describing the organization's future |
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Term
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Definition
Strengths
Weaknesses
Opportunities
Threats |
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Term
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Definition
| Complex set of objectives and plans to achieve an important, one-time organizational goal |
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Term
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Definition
| Similar to a program, but generally smaller in scope an complexity |
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Term
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Definition
| General guide to action and provides direction for people within the organizational internet use policy |
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Term
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Definition
| Describe how a specific action is to be performed |
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Term
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Definition
| Define a precise series of steps to be used in achieving a specific job procedures for placing, filling, and recording a sales order. |
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Term
| Three Stages of Crisis Management |
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Definition
Prevention
Preparation
Containment |
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Term
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Definition
Potential New Entrants
Threat of Substitute Products
Bargaining Power of Suppliers
Bargaining Power of Buyers
Rivalry Among Competitors |
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Term
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Definition
| People try to maximize expected utility |
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Term
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Definition
| People see choices as losses or gains |
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Term
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Definition
| Situation in which all information is fully available |
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Term
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Definition
| Future outcomes associated with an alternatives are subject to chance |
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Term
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Definition
| Quality of decision declines over time |
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Term
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Definition
Directive Style
Analytic Style
Conceptual Style
Behavioral Style |
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Term
| Four Stages of Globalization |
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Definition
Domestic
International
Multinational
Global |
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Term
| 3 International Market Strategies |
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Definition
Exporting
Outsourcing
Franchising |
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Term
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Definition
| A change in the organization's product or service outputs |
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Term
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Definition
| A change in the organization's production process |
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Term
| Three Critical Innovation Strategies |
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Definition
Exploration
Cooperation
Entrepeneurship |
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Term
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Definition
| The hiring or promotion of applicants based on criteria that are not job related |
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Term
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Definition
| Requires employers to take positive steps to guarantee equal employment opportunities for people of protected groups |
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Term
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Definition
360 degree feedback
Assessing performance accurately |
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Term
| Performance Evaluation Errors |
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Definition
Stereotyping
Behaviorally anchored Rating Scales |
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Term
| Big Five Personality Factors |
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Definition
Extroversion
Agreeableness
Conscientiousness
Emotional Stability
Openness to experience |
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Term
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Definition
Stereotyping
Halo Effect
Projection
Perceptual Defense |
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Term
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Definition
Self Awareness
Self Regulation
Motivation
Empathy |
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Term
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Definition
People and relationships
Influence
Goals |
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Term
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Definition
| Transcend self-interest for the good of the organization |
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Term
| Substitutes for Leadership |
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Definition
| Highly Trained & Motivated Staff |
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