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ACCTG 320 Key-Terms
Chapter 19
17
Accounting
Undergraduate 3
05/16/2011

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Term
Canned Software
Definition
Programs written by computer manufacturers or software development companies for sale on the open market to a broad range of users with similar needs.
Term
Turnkey System
Definition
A system that is delivered to customers ready (theoretically) to be turned on. The supplier buys hardware, writes application software that is tailored both to that equipment and to the specific needs of its customers, and then markets the entire system
Term
Application Service Provider (ASP)
Definition
A company that provides access to and use of application programs via the Internet. The ASP owns and hosts the software; the contracting organization accesses the software remotely via the Internet.
Term
Request for Proposal
Definition
A request by an organization or department for vendors to bid on hardware, software, or services.
Term
Benchmark Problem
Definition
A data processing task that is executed by different computer systems. The results are used to measure systems performance and to make comparative evaluations among systems.
Term
Point Scoring
Definition
An objective procedure in which weighted selection criteria are used to evaluate the overall merits of vendor proposals.
Term
Requirements Costing
Definition
A system evaluation method in which a list is made of all required features. If a proposed system does not have a desired feature, the cost of developing or purchasing that feature is added to to the basic cost of the system. This method allows different systems to be compared and evaluated based on the costs of providing the required features.
Term
Custom Software
Definition
Computer software that is developed and written in-house to meet the unique needs of a particular company.
Term
End-User Computing (EUC)
Definition
The creation, control, and implementation by end users of their own information systems.
Term
End-User Computing (EUC)
Definition
The creation, control, and implementation by end users of their own information systems.
Term
End-User Development (EUD)
Definition
When information users develop applications on their own, rather than going through the information systems department.
Term
Help Desk
Definition
An in-house group of analysts and technicians who answers employees' questions with the purpose of encouraging, supporting, coordinating, and controlling end-user activity.
Term
Outsourcing
Definition
Hiring an outside company to handle all or part of the data processing activities.
Term
Business Process Management
Definition
Managing the process of improving business processes. Software has been developed to help organizations automate business process improvement tasks.
Term
Prototyping
Definition
An approach to systems design in which a simplified working model, or prototype, of an information system is developed. The user experiment with it to determine what they like and don't like about the system. The developers make modifications until the users are satisfied with the system.
Term
Operational Prototype
Definition
Prototypes that are further developed into fully functional systems.
Term
Conceptual Systems Design
Definition
The system development life cycle phase where a general framework is created to implement user requirements and solve problems identified in the analysis phase.
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