Term
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Definition
| a set of two or more interrelated components that interact to achieve a goal |
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Term
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Definition
| occurs when a decision or action of a subsystem is not consistent with another subsystem or the larger system |
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Term
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Definition
| occurs when the subsystem's goals are in line with the organization's goals |
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Term
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Definition
| facts that are collected, recorded, stored, and processed by an information system |
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Term
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Definition
| the time and resources spent collecting data, processing data, storing data, and distributing information to users |
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Term
| characteristics that make information useful: |
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Definition
| relevance, reliability, completeness, timeliness, understandability, verifiability, and accessability |
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Term
| accounting information systems (AIS) |
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Definition
| a system that collects, records, stores, and processes data to produce information for decision makers |
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Term
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Definition
| the linking together of all the primary and support activities in a business |
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Term
| primary activities of a value chain: |
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Definition
| inbound logistics, outbound logistics, marketing and sales, and service activities |
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Term
| support activities of a value chain: |
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Definition
| firm infrastructure, human resources, technology activities, and purchasing activities |
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Term
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Definition
| repetitive, routine, and understood well enough that they can be delegated to lower-level employees in the organization |
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Term
| semi-structured decisions |
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Definition
| incomplete decision making rules and the need for subjective assessments and judgments to supplement formal data analysis |
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Term
| unstructured decision making |
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Definition
| nonrecurring and nonroutine |
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Term
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Definition
| the effective and efficient performance of specific tasks |
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Term
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Definition
| the effective and efficient use of resources for accomplishing organizational objectives |
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Term
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Definition
| establishing organizational objectives and policies for accomplishing those objectives |
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Term
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Definition
| entails adding features or services not provided by competitors to a product so you can charge customers a premium price |
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Term
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Definition
| most efficient producer of a product or service |
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Term
| variety-based strategic position |
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Definition
| producing or providing a subset of the industry's products or services |
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Term
| needs-based strategic position |
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Definition
| trying to serve most or all of the needs of a particular group of customers in a target market |
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Term
| access-based strategic position |
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Definition
| serving a subset of customers who differ from other customers in terms of factors such as geographical location or size, which creates different requirements for serving those customers |
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Term
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Definition
| the entire system of organizational activities is greater than the sum of each individual part |
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