Shared Flashcard Set

Details

A+ Book 7
Recovering Systems
23
Computer Science
Professional
07/23/2013

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Cards

Term
Getting an A+ (7:1)
Definition
- "No operating system found" is an MS-DOS error message and might mean that a floppy disk was left in your Windows XP Computer.

- Most Windows boot sector or boot file errors can be fixed with either the Emergency Repair Process or Recovery Console.

- Safe Mode is used to diagnose and resolve driver or startup problems

- Event viewer should always be checked as part of the troubleshooting process to see what error messages are being reported by Windows.
Term
Which of the following options are valid procedures for trying to resolve corrupted boot files with Windows XP? (choose 2)
1. Recovery Console
2. sys.com
3. fdisk.exe
4. Emergency Repair Process
Definition
1,4; Both allow you to repair problems with the boot files.
Term
swap file
Definition
Windows 9x term for paging or page file (virtual memory)
Term
You installed Windows XP in the default location, C:\windows. What will be the effect of deleting your boot.ini file?
1. Your system with boot as normal but will not display a boot menu.
2. Your system will not boot and will display a missing boot.ini error message
3. your system will not boot and will display a missing ntoskrnl32.exe error message
4. Your system will not boot and will display a missing ntdetect.com error message.
Definition
1. your system will bot as normal; when boot.ini is missing, Windows attempts to boot from the default installation location.
Term
You are missing your copy of ntldr, and your Windows XP computer will not boot. How can you replace your copy of ntldr?
1. use the retrieve.exe command to get a copy from the Windows XP installation CD-ROM.
2. Replace this file via the Recovery Console
3. This file is not required and does not have to be replaced.
4. Copy it from any other computer that is running Windows XP
Definition
4. ntldr is identical across all copies of Windows XP.
Term
What is the ntbootdd.sys file?
1. Text configuration information for your Windows XP system.
2. The boot loader
3. The SCSI driver for your SCSI adapter if the BIOS is disabled on the adapter
4. The boot menu configuration file
Definition
3. ntbootdd.sys containts the SCSI driver for your SCSI adapter if the BIOS on the adapter has been disabled
Term
What file or files make up the user portion of the Registry?
1. registry.dat
2. system.ini and registry.dat
3. user.dat
4. ntuser.dat
Definition
4. ntuser.dat
Term
Print Spooler problem
Definition
If you are having a print spooler problem, restarting the spooler service is usually the correct answer
Term
Common Automatic Reboot (auto-restart) errors
Definition
- Service configuration

- CPU fan

- Power supply problem

- Power source problem

- Bad memory

- Network attack

- Automatic updates
Term
Common reasons for Stop errors
Definition
- Service, application, or device error

- Compatibility problems

- Hardware problems

- File system corruption errors

- Compatibility issues with firmware or BIOS

- Viruses
Term
Stop errors information:
First Line
Definition
- error type numerically
- memory address of the code that was being accessed
- type of access attempted or error parameter
- memory address that made the access attempt
Term
Stop errors info:
Second Line
Definition
- text-based description of the error
- if possible, name of the driver that was found at that location.
Term
Getting an A+ (7:2)
Definition
- Dealing with stalled print spooler and other services by restarting services

- Identifying root causes for auto-restart and Stop errors

- using Event Viewer to diagnose driver problems

- Dealing with application start problems in the form of shortcuts, settings, or memory space issues
Term
What command is used to restart a service from the command prompt?
1. service.exe
2. services.exe
3. cmdrun.exe
4. net.exe
Definition
4. net.exe is the command that can stop and start services from the command prompt
Term
Only 16-bit Windows applications will produce General Protection Faults (GPFs).
(T/F)?
Definition
False: 16-bit applications will GPF more often and are responsible for most, but not all, GPFs.
Term
Use Windows XP boot disk only...
Definition
as a replacement for a damaged or corrupted hard drive boot sector
Term
Emergency Repair Disk (ERD)
Definition
is not required when performing an Emergency Repair with Windows XP, Vista, or 7
Term
System state backups
Definition
are required to fully restore a computer to its original state and identity on the network.

If you are concerned with the data and file system permissions only, you do not need to back up the system state
Term
Restore points
Definition
replacement for the F8 boot option of Last Known Good Configuration although Microsoft still supports the older and widely known Restore feature.
Term
Lost Automatic System Recovery
(ASR) Floppy disk
Definition
You will not be able to restore that ASR backup
Term
Getting an A+ (7:3)
Definition
- Using the NTBackup.exe utility to protect your data

- F8 boot options that can be used to correct startup problems

- System restore points and how to use them to repair configuration problems

- Recovery CDs and partitions, and rescue CDs and partitions
Term
What command would you use from Recovery Console to attempt to repair the boot sector?
1. listsvc
2. disable
3. systemroot
4. fixboot
Definition
4. fixboot
Term
Which file is not required on a Windows XP boot disk?
1. ntldr
2. ntbtlog.txt
3. ntdetect.com
4. boot.ini
Definition
2. ntbtlog.txt
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