Term
1. Multiple Choice/Single Answer - select one answer
The ability to maintain a good rapport with upper management and outside agencies represents which type of skill? |
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| Good communication skills decrease in importance as an individual climbs the management ladder. |
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Which of the following is an example of a physical limitation of a facility that should be considered when dividing the workload?A too small cage wash area
Not rotating weekend or holiday schedules
Not enough staff to complete all daily husbandry chores
Older equipment breaking down frequently |
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Definition
A too small cage wash area
and
Older equipment breaking down frequently |
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Term
Once a goal has been established for the unit, which issue(s) should the manager consider?How to distribute the tasks fairly
How to divide the work into job-specific tasks
What work has to be done
All of the Above |
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Definition
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Which skill(s) is/are important for a manager to have?
Ability to develop a plan to ensure that goals are met
Ability to do regular maintenance on the facility's equipment
Ability to identify what is needed to attain the goals
Ability to perform all the procedures used in the facility |
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Definition
Ability to develop a plan to ensure that goals are met
Ability to identify what is needed to attain the goals |
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Term
Which of the following is NOT one of the steps involved in goal-setting?Deciding what resources are needed to reach the goal
Deciding how to reach the goal
Assessing if the goal has been reached
Selecting the goal |
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Definition
| Assessing if the goal has been reached |
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Term
In dividing the workload, what are some of the key factors to consider?
The physical limitation of the facility
The species housed in the facility
The requirements of the researchers
The number of administrators overseeing the facility |
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Definition
The physical limitation of the facility
The species housed in the facility
The requirements of the researchers |
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Term
Which of the following is a key element that can make workload allocation successful?
Organizing the workload using good management principles
Making sure to communicate to the staff the reasons behind the workload allocation
Monitoring to determine how well the workload division meets the needs of the unit
All of the Above |
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Definition
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Term
What best describes "planning"?
Hiring staff
Dividing the workload
Creating job description
Setting goals |
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Definition
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Term
1. Multiple Choice/Multiple Answer - select all correct answers
The person making hiring decisions should be familiar with which law(s) or regulation(s) that impacts employment practices?
Civil Rights Act
Good Laboratory Practices
OSHA regulations
Americans with Disabilities Act |
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Definition
Civil Rights Act
Americans with Disabilities Act |
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Term
| Asking about the applicant's views on the use of animals in research is not appropriate. |
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Definition
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Term
| One principle of good hiring practices is that a candidate who just meets the present requirements for the job is a better choice than a candidate who is overqualified. |
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Definition
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Term
| what are the levels of the Maslow’s hierarchy of human needs? starting at the top. |
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Definition
Transcendence
self- actualization
aesthetic needs
need to know and understand
esteem needs
belonging and social needs
safety needs
psychological needs |
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Term
| Physiological needs are met by |
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Definition
a fair salary,
adequate vacation and holidays,
proper scheduling and workload, availability of needed supplies and equipment,
and a comfortable workplace. |
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Definition
| make employees feel secure in their surroundings and prevent occupational injuries and illnesses. Company policies on job security and employee benefits, such as insurance and sick pay, help meet these needs. Good maintenance of equipment and of the facility as a whole, current and effective standard operating procedures, and adequate security and safety measures satisfy employees’ needs for physical safety and well-being. Having a supervisor who encourages safe work practices and shows compassion for the staff is extremely important |
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Term
| Belonging and social needs are |
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Definition
| the desires to feel accepted and valued by supervisors, peers, and subordinates. These needs are met by engaging in interpersonal interactions. An example is participation in AALAS meetings, which promotes peer and supervisory camaraderie. Another example is involvement in training programs or employee athletic programs, which builds team spirit. |
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Definition
| relate to being recognized and having a sense of self-worth. Promotions, increased opportunity for job enrichment, employee recognition, and status symbols such as a private office satisfy these needs. |
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Definition
| characterized by personal growth and fulfillment. As employees reach the top tier of the pyramid, they continue to seek new knowledge and set personal goals. Incentives, such as pay raises and bonuses, may be less effective as motivators. The feeling that one’s work makes a valuable contribution to the field of science or to society contributes to self-actualization. Another example is the opportunity to move up the organizational ladder into positions that have more responsibilities. |
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Definition
| the top layer of the pyramid, is achieved when an employee gains satisfaction from assisting in the development of others’ competencies and character. At this level, as a supervisor or manager, you can reach this level and be motivated to enhance your performance while helping others do the same. |
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Term
| In employee surveys, the motivational factors that are often ranked highest |
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Definition
professional growth,
thinking independently,
being part of a team, and
being treated with respect. |
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Term
Which action can help motivate the staff?
Give fewer responsibilities.
Promptly discipline employees who make errors.
Explain the contribution the work makes to research.
Provide opportunities for further training. |
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Definition
Explain the contribution the work makes to research.
Provide opportunities for further training. |
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Term
| base of the pyramid represents of Maslow’s hierarchy of human needs. |
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Definition
deficiency needs
i.e.
1.Physiological needs
2.Safety needs
3.Belonging and social needs
4.Esteem needs.
these needs that must be met before employees can move to more esoteric pursuits. |
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Term
Surveys have shown that the managerial qualities most appreciated by employees include
getting along well with people.
being supportive.
good technical skills.
honesty and fairness. |
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Definition
getting along well with people.
being supportive.
honesty and fairness. |
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Term
| According to Maslow, building up team spirit by organizing an employee athletic program can help meet: |
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Definition
| belonging and social needs. |
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Term
| Balance the needs of the employees with the needs of the institution. represents Which management action |
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Definition
| good people management practice |
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Term
| The ability to motivate and encourage the staff is an example of which type of managerial skill? |
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Definition
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Term
| Developing a reporting structure can be classified as what kind of activity? |
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Definition
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Term
| If it becomes necessary for the supervisor to get involved in a conflict between two employees, a good approach is to: |
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Definition
| have them describe in writing specific actions they find objectionable. |
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Term
| Which of the following is a basic principle that should be used when staffing a facility? |
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Definition
| Divide the workload so that an average person can reasonably accomplish the tasks within the regular working hours |
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Term
| Which of the following correctly lists the three-step progression followed by many companies in disciplining employees? |
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Definition
| Verbal warning, then a written warning, and then termination |
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Term
| What best describes "organizing"? |
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Definition
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| What is generally the best way to ensure that the facility is staffed every day while keeping the budget in check? |
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Definition
| Using a rotating weekend and holiday duty system |
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Term
| What best applies to ongoing evaluations? |
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Definition
| The comments should focus on the work performed rather than the person. |
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Term
| The ability to clearly relate the facility's goals to the staff is an example of: |
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Definition
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| Which approach would be the best way to avoid high employee turnover? |
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Definition
| Offer flexible work hours. |
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Term
| A formal complaint submitted by the union is called a: |
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Definition
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Term
| What is the recommended order of steps in hiring staff? |
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Definition
| Developing a job description, recruiting, interviewing, selecting |
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Term
| According to Maslow’s hierarchy of needs, giving an employee a promotion would help satisfy which type of need? |
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Definition
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Term
| The performance standards used for performance appraisals should be: |
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Definition
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Term
| Which Issue should an interviewer NOT ask about when a job applicant is being interviewed? |
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Definition
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Term
| Which definition best describes conceptual skills? |
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Definition
| The ability to think analytically or creatively |
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Term
| Who usually establishes the majority of the unit's goals? |
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Definition
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Term
| Which statement best describes the intent of the "mirror principle"? |
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Definition
| Your employees will generally react toward you the way you act toward them. |
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| What does "Performance standards should be measurable" mean? |
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Definition
| There should be an objective way to determine that a task was done adequately. |
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