Term
|
Definition
- 32-bit
- built on NT kernel
- Classic Windows GUI (95)
- for corporate environments
- not backward compatible with older hardware/software products |
|
|
Term
|
Definition
- backward compatible
- 32-bit and 64-bit
- had XP-Professional and XP-Home
- first to allow simultaneous logins of multiple users
- 2-column Start menu
- first Windows Firewall |
|
|
Term
|
Definition
- New GUI + a 3D version (Aero)
- 32- and 64-bit
- heavy system reqs, lack of compatibility with legacy products
- 5 versions, Home basic - Ultimate |
|
|
Term
|
Definition
- 32- and 64-bit
- 5 versions, Starter - Enterprise |
|
|
Term
System Requirements:
Windows 2000 |
|
Definition
Required
- 133 MHz processor
- 64 MB of RAM
- 650 MB of free space on a 2GB partition
- either a CD-ROM or floppy |
|
|
Term
System Requirements:
Windows XP |
|
Definition
Required
- 233 MHx processor
- 64 MB of RAM
- 1.5 GB of free space on a 2GB partition
- CD-ROM or DVD-ROM |
|
|
Term
System Requirements:
Windows Vista |
|
Definition
Requires
- 800 MHz processor
- 512 MG of RAM
- 15 GB of free space on 20 GB partition
- CD-ROM or DVD-ROM |
|
|
Term
System Requirements:
Windows 7 |
|
Definition
- 1GHz processor
- 1 GB or RAM
- 16 GB of free space
- DVD-ROM |
|
|
Term
|
Definition
32-bit systems
- can only address 4GB of RAM
64-bit systems
- Vista limited to 128 GB of RAM
- 7 limited to 192 GB of RAM |
|
|
Term
Windows Upgrade list:
preserves files |
|
Definition
Windows 2000 -> XP Professional
XP Home -> XP Professional
XP Professional -> Vista Business 32-bit, Vista Ultimate 32-bit
XP Home -> Vista Home Basic/Home Premium/Business/Ultimate 32-bit
XP Media Center -> Vista Home Premium 32-bit, Vista Ultimate 32-bit
Vista Home 64-bit -> Any 64-bit Vista version
Vista Business -> Windows 7 Professional, Enterprise, Ultimate
Vista Enterprise -> Windows 7 Enterprise
Vista Home Basic -> Windows 7 Home Basic, Home Premium, Ultimate
Vista Home Premium -> Windows 7 Home Premium, Ultimate
Vista Ultimate -> Windows 7 Ultimate |
|
|
Term
|
Definition
another term for 32-bit
- references older processor types which ended in "86" |
|
|
Term
|
Definition
| Term used to describe a 64-bit processor that can run 32-bit and 64-bit programs |
|
|
Term
| Windows Program Compatibility Mode |
|
Definition
Used to run legacy applications
DO NOT USE with anti-virus, disk/utilities incompatible with current version
Windows Vista:
- Start -> Control Panel -> Programs -> Use and Older Program with This Version of Windows (program features)
Windows XP
Start->Program->Accessories |
|
|
Term
Command Prompt Utilities:
telnet |
|
Definition
Allows a user to make a text-based connection to a remote computer or device and use it as if the user was physically at the machine.
To use telnet, open a command prompt and type telnet a.computer.com, where a.computer.com is the remote computer.
Note that remote computers must be configured to accept telnet access,
and TCP port 23 must be open for a telnet connection to work |
|
|
Term
Command Prompt Utilities:
Ping |
|
Definition
| Used to discover if a specific IP address is available and/or receiving traffic.
Generally used with loopback address (127.0.0.1) or to see if traffic is reaching an address on a network.
Syntax: ping .
Switches and other information can be looked up by typing ping /?. |
|
|
Term
Command Prompt Utilities:
Ipconfig |
|
Definition
| Used to display network configuration information of computer, such as IP address and default gateway. Also used to discover if settings have been erased or corrupted, and can be used to reset information.
Syntax: ipconfig
Switches and other information can be looked up by typing ipconfig /?. |
|
|
Term
Run line utilities:
msconfig |
|
Definition
Opens the Microsoft System Configuration Utility, or msconfig, can be used to selectively disable startup programs and services.
Used
- troubleshoot slow operation
- intermittent issues
- startup/shutdown issues |
|
|
Term
Run line utilities:
msinfo32 |
|
Definition
The System Information utility details the settings and specifications for the hardware and software installed in the computer, ranging from audio codecs to print jobs to the amount and type of RAM.
Used
- check system memory
check BIOS version
- check drivers successfully loaded at startup |
|
|
Term
Run line utilities:
dxdiag |
|
Definition
a utility used to analyze and diagnose the video card, specifically with regard to DirectX drivers.
use
- identifies which drivers are digitally signed
- identifies version of DirectX and any issues
- Info about video/sound cards |
|
|
Term
|
Definition
| opens a DOS-like window where technicians can type in various commands for troubleshooting and diagnostic purposes. |
|
|
Term
Run line utilities:
regedit |
|
Definition
Runs the Windows Registry Editor, used to make changes or fixes to the registry.
use
Viewing a system setting invisible to regular methods.
Add, modify or remove a key that cannot be changed through regular methods, which is sometimes needed to delete all traces of a program or driver that was uninstalled improperly, or to allow a new device or program to be installed.
Back up the registry, which should always be done before editing. |
|
|
Term
Admin tools:
Performance Monitor |
|
Definition
used to determine memory usage on a comp and whether more should be added
Run-> perfmon.exe |
|
|
Term
|
Definition
right click My Computer->Manage->Event Viewer
3 important logs:
- Application
- Security
- system logs |
|
|
Term
|
Definition
services.msc
runs background services |
|
|
Term
Admin tools:
Computer Management |
|
Definition
| one-stop shop for admin tools |
|
|
Term
|
Definition
- supports 32-bit file allocation table
- uses 8KB allocation unit size for drive as large as 16GB
- handles logical partitions up to 2TB
- only recommended for hard drives if backward compatibility is needed with older versions of Windows that don't support NTFY |
|
|
Term
File Systems:
NTFS (New Tech File Systems) |
|
Definition
- can configure access control for objects
- native ability to compress files
- theoretical partition limit of 16 exabytes (EBs)
- individual recycle bins for each acct
- support for encryption
- ability to mount drives
- disk quota support
- hot swap drives
- indexing service |
|
|
Term
Disk preparation:
Partitions:
Primary partition |
|
Definition
- gives hard drive a single drive letter
- can be made active (bootable)
- |
|
|
Term
Disk preparation:
Partitions:
Extended partition |
|
Definition
- cannot take a drive letter
- can contain multiple logical drives that can take drive letters
- can't be bootable, neither can drives contained
- only 1 extended partition per physical drive |
|
|
Term
| User State Migration Tool (USMT) |
|
Definition
command line tool used to migrate user files and settings for one or more computers
uses 2 utilities:
- Scanstate.exe
- loadstate.exe |
|
|
Term
|
Definition
aka Paging file
- part of the ahrd drive used as backup storage for the OS when RAM is full
- much slower than RAM
- |
|
|
Term
|
Definition
| Starts system with minimal set of drivers. |
|
|
Term
System Recovery options:
Automated System Recovery (ASR) |
|
Definition
Restores the system state
- user accounts
- drive and network configs
- video settings
- hardware and software settings
- OS boot files
In order to perform an ASR restore, the user needs to have the following components:
Windows XP Professional installation CD
ASR backup
ASR floppy disk
Floppy drive installed |
|
|
Term
|
Definition
In order to create an ASR backup, the user must follow this process:
Open NTBackup, switch to Advanced Mode if NTBackup starts in Wizard mode and click the Automated System Recovery Wizard button.
Click Next when the wizard’s dialog box opens.
Select the location where the backup will be stored. Click Next.
Click Finish to complete the wizard, and the backup will begin. When prompted to provide a floppy disk to store configuration files, load a floppy disk and continue. If the system doesn’t have a floppy drive installed, obtain a supported USB floppy drive and connect it before beginning this process. The ASR floppy disk will contain three files: asr.sif, which has storage device information; asrpnp.sif, which has Plug and Play (PnP) information; and setup.log, which lists system state and critical files that were backed up. |
|
|
Term
System recovery options:
Emergency Repair Data/Disk (ERD) |
|
Definition
created by following this process:
Boot the machine with the Windows CD, or the Windows setup floppy disks if CD boot wasn’t available. Insert the CD when prompted.
Select Repair when prompted, then Emergency Repair.
When prompted, select Choose Fast Repair, which performs all three listed options under Manual Repair: Inspect Startup Environment, Verify System Files and Inspect Boot Sector.
If available, insert the ERD when prompted.
After the damaged or missing files are replaced, remove the ERD as prompted and reboot the computer. |
|
|
Term
System recovery options:
Recovery Console |
|
Definition
used in place of ERD
- replace indidiual files
use when boot files are missing or corrupt, or when Safe Mode is unavailable due to system file issues.
In order to start the Recovery Console from the XP CD, follow this process:
Boot the computer from the Windows XP CD.
Press R to start the Recovery Console when prompted. In Windows 2000, press R for Repair, then C for the Recovery Console. |
|
|
